UX of EdTech Alicia Quan

What is the current state of inclusive EdTech products and what are some resources to grow in this area?



Alicia Quan chats with:


Louisa Rosenheck, Director Learning Design at Kahoot!
Sean Oakes, Creative Director at Backpack Interactive



Worth Noting:


The Kahoot! For All project, funded by the LEGO Foundation



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UX Job Openings in EdTech

Alicia Quan chats with two members from the Khanmigo team at Khan Academy:


Karen Shapiro, Sr. UX Researcher, former teacher of 16 years
Jonah Goldsaito, Principal Product Designer



They discuss:


The story of how Khanmigo was developed and their early partnership with OpenAI on its GPT4 LLM launch
The most challenging parts of the journey so far
Balancing excitement and optimism with caution and foresight when it comes to AI developments
What’s next for Khanmigo



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🔸 Resources:


UX of EdTech Newsletter


UX Job Openings in EdTech



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🔸 Show Mentions:


Khanmigo



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Music by Sleep Still

Alicia Quan chats with several members from the team at ETS AI Labs:


Lisa Ferrara, Sr. Director, Product Development 
Narmeen Makhani, Executive Director of Technology 
Erin Scully, Sr. Director of Learning Science and Design 



They discuss:



1. Cross-functional approaches to product development 

2. The role of LX Design

3. Educational contexts and use cases for AI

4. Designing with explainable AI in mind



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🔸 Resources:




UX of EdTech Newsletter




UX Job Openings in EdTech



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🔸 Show Mentions:




ETS AI Labs



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Music by Sleep Still

Alicia Quan chats with Dr. Rachel Schechter, who founded Learning Experience Design (LXD) Research at Charles River Media Group, acting as Principal Investigator and Chief Research Advisor to companies large and small. Rachel helps guide the use of data and evaluation to support product improvements, build evidence of efficacy, and strengthen customer implementations.



They discuss:




Ensuring educator-leaders choose literacy programs that work
LXD Research
Research certifications of products and why is it important
The relationship between UX research and these certifications
Advice for education/EdTech researchers of all kinds



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🔸 Connect: 

Dr. Rachel Schechter

Alicia Quan



🔸 Resources:


UX of EdTech Newsletter


LinkedIn & UX Job Opportunities



🔸 Show Mentions:


LXD Research



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Music by Sleep Still

Alicia Quan chats with two members from Duolingo about their work as an early launch partner with OpenAI’s GPT-4 model:



Edwin Bodge, Principal Product Manager

Megan Bednarczyk, Senior Product Designer 



They discuss how they launched Duolingo Max, including:




The story of how Duolingo Max came to be
Biggest challenges of that journey and process
Balancing optimism with caution when it comes to recent developments in AI
Advice for teams currently exploring and building with GPT4 and generative AI



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🔸 Connect: 



Edwin Bodge



Megan Bednarczyk



Alicia Quan



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🔸 Resources:




UX of EdTech Newsletter




Job postings and resources in UX and EdTech



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🔸 Show Mentions:




Duolingo Max



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Music by Sleep Still

Alicia Quan chats with Yuan Wang, the Head of Design at Maven, aka the university of the future. She is also a leadership coach (CPC) and an adjunct professor at California College of the Arts. She previously led design at Airbnb, Twitter, and Mozilla.



They discuss:


Maven’s mission
How the Founding Product Designer role influenced the business
Best timing for hiring design support at a startup
What’s next for leading design at Maven
Maven is currently hiring a product designer
Advice for those working in UX and also education
Learning communities 



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🔸 Connect: 


Yuan Wang
Alicia Quan



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🔸 Resources:


UX of EdTech Newsletter


Support for those hiring and job seeking in UX and EdTech on LinkedIn



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🔸 Show Mentions:


Maven



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Music by Sleep Still