49 episodes

Tired of interview podcasts? Us too. That's why we created Unsolicited Feedback - the podcast that should have come out 5 years ago, but we're making it anyway. In this podcast, Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack) and friends provide unfiltered feedback on the products they actually use, along with key product lessons.

Essentially, we're taking the conversations that happen between experts at invite-only happy-hours and delivering them to the podcast platform of your choice.

Although no one asked for their opinions, they're sharing them. It's like eating Goodles when you want Kraft Mac n Cheese, or Olipop when you want Pepsi - it feels wrong, yet so right.

Each week, they analyze recent announcements, features, and releases across product and growth. The hosts make predictions about where Threads and Twitter will be in a year, and analyze unparalleled growth loops at LinkedIn. They give respect where it's due, but also deliver tear-downs when the writing’s on the wall. Sorry, not sorry!

Unsolicited Feedback Brian Balfour & Fareed Mosavat

    • Technology

Tired of interview podcasts? Us too. That's why we created Unsolicited Feedback - the podcast that should have come out 5 years ago, but we're making it anyway. In this podcast, Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack) and friends provide unfiltered feedback on the products they actually use, along with key product lessons.

Essentially, we're taking the conversations that happen between experts at invite-only happy-hours and delivering them to the podcast platform of your choice.

Although no one asked for their opinions, they're sharing them. It's like eating Goodles when you want Kraft Mac n Cheese, or Olipop when you want Pepsi - it feels wrong, yet so right.

Each week, they analyze recent announcements, features, and releases across product and growth. The hosts make predictions about where Threads and Twitter will be in a year, and analyze unparalleled growth loops at LinkedIn. They give respect where it's due, but also deliver tear-downs when the writing’s on the wall. Sorry, not sorry!

    Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat

    Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat

    Real-Time Feedback: Apple's WWDC 2024 w/ Aaron White & Fareed Mosavat
    In this Real-Time Feedback Episode, Fareed Mosavat and AI thought-leader Aaron White unpack Apple's strategic moves announced during WWDC, focusing on their approach to AI, their hardware ecosystem, and their long-term vision. We analyze Apple's iterative process, their integration of machine learning and AI, the implications of Apple intelligence, and the unmet potential of the Apple Vision Pro. We also revisited how Apple stacks up against its competitors, contrasting its strategies with those of Google and Microsoft. There's a lot to unpack. We hope you enjoy!

    Show Notes: 
    Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
    Next week, we're excited for ref:AI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.

    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

    00:00 Introduction 
    00:40 Apple's Strategy and Market Position
    05:23 Apple Watch and Health Ecosystem
    12:58 Siri and Voice Interface Challenges
    23:17 Apple's Vision for AI and Machine Learning
    31:38 Apple's Strategic Integration of GPT and Siri
    35:16 The Apple Ecosystem and User Experience
    39:25 The Future of Apple Intelligence and Hardware
    47:19 Apple's Approach to AI and Competitor Comparison
    58:32 Advice for AI Startups in the Apple Ecosystem

    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

    • 1 hr 5 min
    The Future of AI in Marketing, Growth & Content

    The Future of AI in Marketing, Growth & Content

    The Future of AI in Marketing, Growth & Content: Season 2 Finale (Part 2) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat
    In part two of the Unsolicited Feedback Season 2 Finale, Brian Balfour, Joff Redfern, Ravi Mehta, and Fareed Mosavat return to discuss the challenges associated with marketing in the face of declining search trends. They also explore the growing significance of content licensing deals and contemplate the future as AI models become commoditized and our interactions with them (and expectations of them) evolve.

    Show Notes: 
    Fareed mentioned that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
    He also mentioned our free AI festival, ref:AI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.
    And, last but not least, Rupa Chaturvedi & Polly Allen (renowned industry experts with expertise in Generative AI from Amazon’s Alexa, Google and Uber) are teaching Generative AI Products: How to get from Idea to MVP for the 3rd time starting on June 14. It's a 3-week course designed to get you started on your journey of leading AI initiatives and projects that involve Generative AI.

    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

    00:00 Season Finale Introduction (Part 2)
    02:20 Decline of the S-Curve
    07:10 SEO Unknowns
    11:15 Modality Changes
    13:05 Trouble Monetizing Traffic
    14:15 Confusion Around Copyright Law
    16:05 Licensing Content & Revenue Issues
    17:30 LLMs In The Gray Area
    19:08 Content As Supply for Generative Models
    22:17 Hot Takes
    22:40 AI Value Is Not In Foundational Models
    24:42 AI Chatbots Are A Phase
    27:56 What We Thought AI Would Be

    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

    • 31 min
    Key Takeaways from H1 2024 (Part 1) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat

    Key Takeaways from H1 2024 (Part 1) w/ Brian Balfour, Ravi Mehta, Joff Redfern, and Fareed Mosavat

    Key Takeaways from H1 2024: Reflecting on Hardware, Unstructured Data, and the Future of Product Management
    In the season 2 finale of 'Unsolicited Feedback,' co-hosts Brian Balfour, Ravi Mehta, and Joff Redfern join Fareed Mosavat to reflect on the most compelling topics of the season. They start with discussions on how trends diverge between hardware and software markets, and the distinctions between luxury and premium products. The episode takes a deep dive into AI's role in revolutionizing unstructured data and its far-reaching effects on product management. Touching on methodology changes, the hosts contemplate how AI might transform the software development life cycle and what it means for the future roles of product managers, designers, and engineers, giving some Unsolicited Feedback to our friend Lenny Rachitsky along the way.
    Show Notes:
    Fareed mentioned that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
    He also mentioned our free AI festival, ref:AI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.
    And, last but not least, Rupa Chaturvedi & Polly Allen (renowned industry experts with expertise in Generative AI from Amazon’s Alexa, Google and Uber) are teaching Generative AI Products: How to get from Idea to MVP for the 3rd time starting on June 14. It's a 3-week course designed to get you started on your journey of leading AI initiatives and projects that involve Generative AI.

    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

    00:00 Season Finale Introduction
    03:50 Luxury in Software and Physical Goods
    18:16 AI's Impact on Product Management
    30:29 AI vs Human Intuition in Strategy
    38:11 The Role of AI in Communication and Empathy
    41:19 Revolutionizing the Software Development Life Cycle
    52:25 The Rise of Full-Stack Product Leaders

    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/

    • 1 hr 4 min
    Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader

    Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader

    Microsoft’s Game-Changing Releases: Is Windows Poised to Dominate the AI Era? w/ Kurt Schrader
    In this episode of 'Unsolicited Feedback,' host Fareed Mosavat and guest Kurt Schrader, CEO and founder of Shortcut, dive into Microsoft's latest AI announcements, including the Copilot+ PC initiative and Windows Recall. We explore the potential impact of these innovations on the consumer market and reflect on how Apple should respond at the upcoming WWDC. We also debate the strategic strengths and weaknesses of both tech giants in the evolving AI landscape. 
    Before we dive in, Fareed mentioned in the podcast that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
    Install it for free today and elevate your work with Reforge experts by your side.
    Join us for refAI, a full-day virtual conference delving into all things AI, featuring a special episode of Unsolicited Feedback with the legendary Andrew Chen. Secure your spot now as spaces are limited. Register here today.
    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/
    00:00 Introduction
    01:11 Microsoft's Big AI Announcements
    04:46 Microsoft's AI-Powered Future
    07:00 Copilot Plus PCs: A Full Stack Experience
    17:59 Windows Recall: A Game Changer?
    21:06 The Future of AI and Privacy
    25:41 Speculations on Apple's Upcoming Surprises
    27:34 Microsoft's Strategic Moves and Apple's Response
    29:41 Apple's Potential AI and Voice Integration
    31:30 The Developer Ecosystem: Microsoft vs. Apple
    35:45 Hopes and Predictions for WWDC 

    • 45 min
    Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader

    Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader

    Sonos' Redesign Debacle: How to Avoid Common Pitfalls in Product Upgrades w/ Kurt Schrader
    Join host Fareed Mosavat on 'Unsolicited Feedback' as he delves into the latest Sonos app controversy with guest Kurt Schrader, CEO and founder of Shortcut, a platform that helps product and engineering teams unify to build collaboratively. This episode covers the major issues faced by Sonos power users, strategies for effective feature deprecation, the risks of big product redesigns, and how to manage user feedback and trust. Additionally, the episode touches on strategic pre-mortems, real-world scenarios from Slack and Shortcut, and insights into balancing innovation with user experience.
    Before we dive in, Fareed mentioned in the podcast that Reforge has just launched a brand new AI product, the Reforge Extension, now in public beta. Ever wish you could get expert feedback from leaders like Fareed, Brian Balfour, Andrew Chen, and Elena Verna while working on your documents? Now you can!
    Install it for free today and elevate your work with Reforge experts by your side.
    Check out a full summary of the takeaways and lessons from this episode at ➡️ https://www.unsolicitedfeedback.co/
    00:00 Introduction
    01:44 Diving Into the Sonos App Update Controversy
    05:16 The Challenges of Redesigning with Power Users in Mind
    15:49 Learning from Slack's IRC Gateway Deprecation
    18:26 Strategies for Managing Feature Deprecation and User Transition
    24:31 Navigating the Challenges of Product Redesigns
    26:18 Evaluating Redesign Feedback: Timing and Approach
    28:50 The Pre-Mortem Strategy: Anticipating User Feedback
    34:00 The Lock-In Factor: Navigating Customer Loyalty and Alternatives
    37:33 Innovating in a Market Dominated by Incumbents

    • 46 min
    Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus

    Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus

    Evaluating AI Models, Unlocking Unstructured Data, and Achieving Reliability w/ Ben Kus
    Today on "Unsolicited Feedback," Fareed Mosavat dives deep into the evolving landscape of artificial intelligence with tech expert and Box CTO, Ben Kus. As AI continues to reshape industries, understanding its core mechanisms and potential applications has never been more critical. Ben sheds light on how AI can enhance productivity and decision-making within organizations while also sharing technical strategies he’s implemented to ensure reliability for Box’s enterprise customers.

    Check out a full summary of the takeaways and lessons at ➡️ https://www.unsolicitedfeedback.co/

    00:00 Introduction
    02:19 Rapid Fire Advice for AI Product and Technology Teams
    05:25 Understanding and Navigating the World of AI Models
    08:21 The Challenges of AI Change Management and Model Selection
    14:29 Evaluating AI Quality and Performance in the Enterprise
    25:23 Unstructured Data: The Next Frontier for AI
    29:15 The Future of AI in Structuring Unstructured Data
    43:55 Exploring the Potential of AI Agents and User Experience

    Thank you for listening to Unsolicited Feedback!

    Don’t forget to hit subscribe on the podcast network of your choice:
    Apple: https://podcasts.apple.com/us/podcast/unsolicited-feedback/id1706701340
    Spotify: https://open.spotify.com/show/7FzVEIBamWnExyJpJ2LCwF

    And sign up for our mailing list at ➡️ https://www.unsolicitedfeedback.co/

    If you love this show, please leave us a 5-Star Review and tell a friend about the podcast!

    • 52 min

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