UXDA | Financial UX Design Podcast

UXDA | Financial UX Design
UXDA | Financial UX Design Podcast

The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other. UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award. UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.#nextgen #digitalbanking #banking #mobilebanking #fintech #ux #cx #userexperience #customerexperience #design #finserv #financedesign #designthinking #bankingtransformation #purposedrivenproducts

  1. #75 How to Build a Strong Digital Financial Brand

    11 HR AGO

    #75 How to Build a Strong Digital Financial Brand

    In a world where innovation moves faster than ever and customer expectations are higher than ever, financial services can no longer rely on a logo or clever slogan to build their brand. The rules of the game have changed — and it’s all about delivering seamless, personalized digital experiences. In this episode, we dive into UXDA’s Digital Experience Branding Framework, a fresh, actionable approach designed to help financial institutions thrive in a digital-first world. Discover how leading fintechs and ambitious banks are moving beyond branches and billboards to build brands that live and breathe through every digital touchpoint. Find out: How the shift to digital experiences has transformed financial branding strategiesThe essential components of a successful digital financial brand todayWhy consistent, seamless digital experiences are the new currency of trust and loyalty Read the full article on UXDA's blog: https://www.theuxda.com/blog/uxda-framework-building-strong-digital-financial-brand * AI podcast on UXDA article powered by Google NotebookLM

    21 min
  2. #74 AI Gold Rush Rewrites CX in Banking

    4 JUL

    #74 AI Gold Rush Rewrites CX in Banking

    The AI gold rush is here and it’s changing banking forever. Artificial Intelligence isn’t just a buzzword anymore — it’s reshaping the future of banking. In this episode, we explore how AI, especially generative AI, is driving a new era of customer experience, operational efficiency, and service personalisation across the financial sector. Through real-world examples from global institutions such as JPMorgan Chase, Bank of America, and NatWest, we explore how banks are leveraging AI for proactive engagement, self-service solutions, enhanced fraud detection, and improved accessibility.  Find out: Key shifts in AI strategy and adoption in financial servicesBenefits and real challenges of implementing AI across banking functionsHow AI is redefining customer expectations and transforming CX worldwide Read the full article on UXDA's blog: https://www.theuxda.com/blog/ai-gold-rush-21-digital-banking-ai-case-studies-cx-transformation * AI podcast on UXDA article powered by Google NotebookLM

    16 min
  3. #73 Feature-First Banking Breaks Your Brand

    27 JUN

    #73 Feature-First Banking Breaks Your Brand

    This episode dives into why a feature-first strategy in digital banking often backfires — leading to cluttered user experiences, forgettable brands, and disengaged customers. In a market where features can be copied overnight and quickly become outdated, chasing the next shiny thing is a losing game. Instead, discover why a brand-first approach is the real key to long-term success. We’ll explore how financial institutions can build lasting emotional connections, craft meaningful digital experiences, and introduce features that naturally align with their brand promise and solve genuine customer needs. Find out: Why constantly chasing new features puts your product at riskThe hidden pitfalls of prioritizing features over brand identity in bankingHow emotional connection drives loyal, lasting customer relationshipsRead the full article on UXDA's blog: https://www.theuxda.com/blog/why-feature-first-approach-digital-banking-could-break-your-brand * AI podcast on UXDA article powered by Google NotebookLM

    12 min
  4. #72 The Rise of Dopamine Banking

    20 JUN

    #72 The Rise of Dopamine Banking

    The episode dives into the fascinating world of Dopamine Banking — a new wave of digital financial services designed to do more than just manage your money. Discover how fintechs and neobanks are moving beyond traditional, utilitarian banking by using neuroscience-backed design principles to turn everyday financial tasks into emotionally rewarding and engaging digital experiences. From gamified savings goals to vibrant visuals and personalized nudges, Dopamine Design is reshaping how we interact with money, sparking positive emotions and encouraging healthy financial habits. Find out: How Dopamine Banking is shifting the rules of customer engagementThe neuroscience principles behind creating feel-good financial experiencesHow ethical design can balance customer delight with long-term financial well-being Read the full article on UXDA's blog: https://www.theuxda.com/blog/rise-dopamine-banking-how-fintechs-and-neobanks-are-redefining-customer-experience * AI podcast on UXDA article powered by Google NotebookLM

    22 min
  5. #71 Restore Trust Through Digital Experience Branding

    13 JUN

    #71 Restore Trust Through Digital Experience Branding

    As banking rapidly moves into the digital space, one critical question remains: where does trust go? This episode unpacks how financial institutions can rebuild one of their most valuable — and increasingly fragile — assets: customer trust in a digital-first world. Discover why experience design isn’t just about aesthetics — it’s about building credibility, loyalty, and long-term success in modern finance. Explore how shifting from personal, face-to-face interactions to digital platforms has eroded traditional trust, making transparency, reliability, and consistent digital experiences essential for survival. The discussion highlights how innovation and inconsistent digital branding can unintentionally undermine trust, even as customers demand seamless, intuitive online services. Most importantly, this episode spotlights a strategic solution: Digital Experience Branding — a powerful approach that integrates brand identity with user-centric design to deliver cohesive, reliable, and trust-building experiences across every digital touchpoint. Find out: Why traditional trust is eroding in digital banking — and how to bring it backThe essential ingredients of a trustworthy brand identity for banksHow consistent digital experience branding can drive loyalty, confidence, and business growth Read the full article on UXDA's blog: https://www.theuxda.com/blog/return-trust-banking-through-digital-experience-branding * AI podcast on UXDA article powered by Google NotebookLM #uxda #fintech #banking #FinancialServices #BankingUX #DigitalBanking #FintechPodcasts #BankingTrends #innovation #future #BankingInnovation #UXDigitalStrategy #UXStrategy #DigitalExperienceBranding

    20 min
  6. #70 White-Label Banking: The Hidden Risks Nobody Talks About

    6 JUN

    #70 White-Label Banking: The Hidden Risks Nobody Talks About

    Can a white-label solution for digital banking really set your brand apart — or is it just another shortcut to blending in? In this episode, we dive into the fast-moving world of white-label banking solutions — exploring why so many financial brands are rushing to launch with them and what hidden trade-offs are lurking beneath the surface. From rapid market entry and budget-friendly promises to the risks of brand dilution, limited UX flexibility, and competitive sameness, we’re unpacking what it really takes to transform a cookie-cutter platform into a standout digital experience. Find out: How white-label banking can fast-track your product — and what it might cost you.The overlooked pitfalls businesses regret after choosing a plug-and-play platform.How strategic UX, personalization, and expert collaboration can turn a templated app into a 5-star customer experience. Read the full article on UXDA's blog: https://www.theuxda.com/blog/white-label-banking-hidden-risks-nobody-talks-about * AI podcast on UXDA article powered by Google NotebookLM

    14 min
  7. #69 The Dawn of Emotionally Intelligent UX

    30 MAY

    #69 The Dawn of Emotionally Intelligent UX

    In today’s fintech race, efficiency alone isn’t enough. This episode challenges the industry’s obsession with faster transactions and flashier features, making the case for a deeper, human-centered approach: building trust and emotional connection through digital banking UX. We'll explore why digital platforms often fall short of the security and reassurance customers feel in face-to-face banking despite their speed and convenience — and what it takes to close that emotional gap. The future of digital finance isn't just about faster features — it's about making people feel safe, seen, and connected. Find out: How financial services can move beyond transactional functionality to foster emotional trust.The three stages of UX maturity — from surface-level tweaks to a fully integrated, trust-centered strategy.Why counterintuitive, unconventional UX design can build stronger emotional bonds with users.Read the full article on UXDA's blog: https://www.theuxda.com/blog/emotionally-intelligent-ux-power-next-gen-digital-banking * AI podcast on UXDA article powered by Google NotebookLM

    18 min
  8. #68 Financial UX: The Key to Your Next Win

    23 MAY

    #68 Financial UX: The Key to Your Next Win

    The real battle for customers isn't happening through branch locations, branding, and fee structures anymore — it's happening inside smartphone apps. And in this new financial landscape, a mediocre digital experience doesn't just slow downloads. It erodes loyalty, trust, and revenue. In this episode, discover how visionary banks abandon legacy mindsets, embrace AI-powered personalization, and turn UX into a true competitive advantage. We unpack bold concepts like Dopamine Banking and reveal what it takes to build a digital brand people don't just use — but love.  Find out: How exceptional digital UX drives business growth and customer loyaltyWhy leadership must treat UX as a core business strategy, not a side projectThe role of innovation and emotional design in staying competitive in today’s financial landscape If you’re ready to rethink what makes a winning digital banking experience in 2025, this one’s for you. Read the full article on UXDA's blog:  https://www.theuxda.com/blog/transform-customer-experience-into-your-next-big-financial-product-success * AI podcast on UXDA article powered by Google NotebookLM #uxda #fintech #banking #FinancialServices #BankingUX #DigitalBanking #FintechPodcasts #BankingTrends #innovation #future #BankingInnovation #UXDigitalStrategy #UXStrategy #DopamineBanking

    22 min
See All (76)

Ratings & Reviews

4.8
out of 5
19 Ratings

About

The UXDA team is a well-known financial UX design agency focusing exclusively on next-gen financial services and infusing soul into 150+ products across 39 countries.Our team has delivered UX/UI solutions to TOP Forrester banking vendors like iGTB, Finastra, CR2, and Backbase, as well as to banks like HSBC, Emirates NBD, Garanti BBVA, Bank of Jordan, Emirates Islamic, United Arab Bank, BKT, and FinTechs like GCash, SurePrep by Thomson Reuters, Magma, Private Wealth Systems and other. UXDA designs have been awarded multiple globally-famous design and finance "Oscar awards" like the Red Dot Design Award, iF Design Award, A' Design Award, UX Design Awards, Banking Technology Award, International Design Award (IDA), and the London Design Award. UXDA combines design with a scientific approach based on cognitive psychology to ensure solutions that delight customers and solve their problems. UXDA team would be happy to make your financial service experience soulful. UXDA professionals are experienced in digital banking, fintech, payments, trading, investment, lending, wealth management, corporate banking and insurance.#nextgen #digitalbanking #banking #mobilebanking #fintech #ux #cx #userexperience #customerexperience #design #finserv #financedesign #designthinking #bankingtransformation #purposedrivenproducts

Information

  • Creator
    UXDA | Financial UX Design
  • Years Active
    2020 - 2025
  • Episodes
    76
  • Rating
    Clean
  • Copyright
    © 2025 UXDA | Financial UX Design Podcast
  • Show Website
    UXDA | Financial UX Design Podcast

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