Hospitality Daily Podcast Josiah Mackenzie

Anna Marie Presutti, Vice President and General Manager of Hotel Nikko San Francisco, and David Araya, a seasoned general manager with a background in managing hotels across continents, discuss the intricacies of navigating, managing, and leading within diverse cultural environments in the hospitality industry. 
Listen now to learn:
Effective strategies for navigating cultural diversity in hospitalityThe importance of humility and adaptability in leadershipPractical tips for integrating into new cultural settingsMusic by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. In this episode, she shares a Japanese concept and approach to hospitality that her teams have embraced and live out each day that's caused their hotel to be a guest favorite (it's a TripAdvisor Traveler's Choice award winner, among other accolades). Stay tuned to hear what this is - and how you can use it to delight your teams and guests alike. 
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco, and in this episode explains a misconception she used to have about what the role of a hotel general manager entailed - and how the opportunity may be bigger than you think.
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco, and in this episode shares advice she received early in her career that has served her well and how she leads the culture she does at her hotel.
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. She's also the Board Chair and Chair of the Executive Committee at San Francisco Travel. In this episode, you'll hear why she serves in this capacity and how her own experience has been running one of San Francisco's best hotels. Regardless of where you're based, there are lessons for you here on what it takes to be a voice of leadership and change for your city or destination.
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands

Anna Marie Presutti is Vice President and General Manager of Hotel Nikko San Francisco. She has been recognized as one of the most influential leaders in the hospitality industry and has been on the San Francisco Business Times' "The Most Influential Women in the Bay Area" for nine consecutive times - among other accolades. We will be learning a lot about leadership, culture, and hospitality from Anna Marie this week, but in this episode, I want you to hear her story of how she got started in hospitality and the lessons she learned working at Disney.
Music by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands