Podcastwithphebe Homa Phebe

How to grow and manage an email list

How to turn existing customers to loyal customers

How to use questioning to retain your customers and consistently innovate

How Emotional intelligence can be practiced to avoid modeling irate customers confrontational behavior

This episode is one of the most interesting. It answers the question of what to do when customers give a positive feedback.

This episode is centered on closing the gap spent on taking calls, responding to client online and replying emails