28 min

Episode 8: Patient Complaints EMOttawa Podcast

    • Medicine

On this episode of the EM Ottawa Podcast, Dr. Rajiv Thavanathan talks to Dr. Nicholas Schouela to discuss the patient complaints process, approaches and mitigation strategies.

On this episode of the EM Ottawa Podcast, Dr. Rajiv Thavanathan talks to Dr. Nicholas Schouela to discuss the patient complaints process, approaches and mitigation strategies.

28 min