The Dentalpreneur Podcast w/ Dr. Mark Costes Mark Costes

On today’s episode, Mark shares insights from his recent presentation at the Elite Practice Mastermind meeting in Charlotte, North Carolina. Dr. Costes emphasizes the importance of focusing on the personal evolution required to achieve primary goals rather than the goals themselves. He delves into the significance of pattern recognition, problem-solving, and the personal growth necessary as a company scales.
Dr. Costes discusses the shift in roles as an organization grows, where the CEO must become more of a generalist while the team members become more specialized. He explores the critical differences between delegation and abdication, and the importance of selecting executive team members with complementary skill sets rather than similar ones. Additionally, he highlights the necessity for a CEO to have a basic understanding of each role within the organizational chart.
Finally, Dr. Costes underscores the CEO's primary role in taking full responsibility for everything within the organization, acting as the chief firefighter and problem solver. Tune in to gain valuable insights from this episode entitled "Becoming a World-Class CEO." Let us know your thoughts and enjoy the episode!
EPISODE RESOURCES
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On today’s episode, we continue with Mark, Chris Richards, and Dr. Taher Dhoon, as they delve deeper into the intricacies of establishing a successful implant-based dental practice. Learn advanced marketing techniques, patient follow-up strategies, and the significance of personalized patient care. Discover the value of ongoing mentorship and how to maintain high standards in post-operative care.
In this episode, Dr. Dhoon and Chris Richards discuss the importance of detailed billing and coding procedures, including using Proceed Finance for third-party financing options. They explain how different financing options can help patients get to the finish line and make larger cases more manageable. The conversation also touches on medical billing and its complexities, highlighting the necessity of understanding state-specific regulations and the potential benefits and pitfalls.
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On today’s episode, join host Mark as he welcomes Chris Richards, Executive Director, and Dr. Taher Dhoon, an esteemed surgeon from the Colorado Surgical Institute (CSI), for an in-depth discussion on transforming your dental practice by integrating implants. This episode is packed with actionable insights on how to create a successful implant-based practice, the importance of having the right infrastructure, and detailed strategies on marketing and patient management.
In this episode, you'll learn about the challenges and benefits of transitioning from a general dental practice to an implant-focused one, and how to effectively track and manage implant procedures. The discussion covers the importance of infrastructure in ensuring profitability and efficiency, along with detailed steps on setting goals and building confidence in clinical skills. Chris and Dr. Dhoon also share key administrative and clinical infrastructures required to support an implant program, as well as effective marketing strategies to attract and retain implant patients. The role of continuing education and mentorship in achieving surgical proficiency is also highlighted.
EPISODE RESOURCES
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On today’s episode, Mark and Clint Berry delve deeper into the fascinating world of dental software. They begin by explaining the origin and meaning behind the name "Kolla," which is Greek for "glue," symbolizing the company's mission to seamlessly integrate various software solutions. Clint elaborates on Kolla's primary function, which is to assist multi-location dental practices in aggregating their data into a central warehouse, thereby enhancing reporting and automation capabilities.
The discussion shifts to the development and capabilities of Kolla's integration platform. Clint highlights how Kolla is utilized by various AI-driven dental technologies, showcasing the benefits it provides to multi-location practices. They also explore the challenges and advantages of implementing data warehousing solutions, particularly the creation of unified reports from disparate data sources, which can significantly streamline operations and decision-making processes.
Clint reflects on his experiences with his previous venture, Weave, sharing valuable lessons learned and how they inform his current approach with Kolla. He emphasizes the importance of balancing work and personal life, as well as the strategic decision to pursue an IPO as a long-term growth strategy. This episode offers listeners an in-depth look at the innovative strides being made in dental practice management software and the vision driving Kolla forward.
EPISODE RESOURCES
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On today’s episode, we welcome Clint Berry, the founder and former CTO of Weave, who is now venturing into a new dental software company called Kolla. Clint recounts the humble beginnings of Weave, from a modest setup at a seminar in Destin, Florida, to becoming a major player in dental practice management software.
Clint shares insightful anecdotes about the early challenges and successes, highlighting the importance of perseverance, innovative ideas, and the right partnerships. He details how Weave's pioneering approach to integrating phone systems with practice management software revolutionized the way dental offices operate. Clint also discusses the pivotal role of venture capital funding in their rapid growth and the eventual public offering of Weave.
Listeners are treated to an insider's perspective on the highs and lows of building a tech company in the competitive Silicon Valley environment. Clint explains the complexities of raising funds, dealing with investor relations, and navigating the IPO process. He provides a candid look at the decisions and strategies that fueled Weave's success, as well as the personal and professional challenges faced along the way.
As the episode progresses, Clint introduces his new venture, Kolla, a company designed to help multi-location dental practices aggregate and automate their data. He explains the inspiration behind the name and shares how Kolla aims to streamline operations for dental practices through innovative software solutions. This episode offers a wealth of knowledge for entrepreneurs, tech enthusiasts, and dental professionals alike, showcasing the transformative power of technology in the dental industry.
EPISODE RESOURCES
https://www.getkolla.com/industries/dental https://www.truedentalsuccess.com Dental Success Network Subscribe to The Dentalpreneur Podcast

On today’s episode, we have the 2nd half of our two-part episode with Ashlee Hirschfeld and Summer Kassmel, delving into the intricacies of strategic scheduling in dental practices. They discuss the critical role of scheduling coordinators in setting high goals, prioritizing high-production appointments, and efficiently utilizing resources to maximize productivity and patient satisfaction.
Ashlee and Summer highlight the necessity of comprehensive training programs and role-playing exercises for new team members. These initiatives are essential for equipping staff with the skills to handle various patient interactions and to grasp the complexities of dental practice operations. This structured approach ensures that team members are well-prepared to provide exceptional patient care from day one.
The discussion also covers the checkout process in detail, underscoring the importance of understanding insurance policies, accurately collecting payments, and ensuring that patients leave with their next appointments scheduled. This focus on thorough and knowledgeable handling of the checkout process is crucial for maintaining a seamless patient experience and securing the financial health of the practice.
EPISODE RESOURCES
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