Better By Voice VERSA

Episode 12 is all about voice ubiquity! Alex and Russ share their 5 keys to a successful future for voice in the mainstream. The conversation takes surprising turns, and the insight shared gets much more specific into the prevalence of voice as a platform for better conversations with customers and across brands. 

Conversational AI is quickly gaining momentum across different mediums. These 5 keys will further guide those new experiences to lasting success.

We would love your feedback, questions and comments! You can reach out to Alex, Russ and the rest of the team at VERSA at:

Alex.murrey@versa.agency

Russ.whitman@versa.agency

usa@versa.agency

On this episode, Alex and Russ talk all things banking and finance. They get deep into discussion around the opportunity for conversational AI to create meaningful customer experiences and the role AI both voice and chat can play when building trust and authentic customer relationships. 

They also touch on the evolving role of AI in becoming your partner in your banking journey and the ways conversational AI can lead digital transformation initiatives. 

We would love your feedback, questions and comments! You can reach out to Alex, Russ and the rest of the team at VERSA at:

Alex.murrey@versa.agency

Russ.whitman@versa.agency

usa@versa.agency

On this episode Jodi Watson,  veteran CMO and marketing executive joins the conversation to chat with Russ and Alex about the changing demands of customer experience, the ever increasing role of trust in marketing and the ways that authenticity can build community. This chat is  full of great insights and perspectives from Jodi as she shares her perspective on what has changed, what has stayed the same and what we can expect in the months to come in the digital marketing space.



We would love your feedback, questions and comments! You can reach out to Alex, Russ and the rest of the team at VERSA at:

Alex.murrey@versa.agency

Russ.whitman@versa.agency

usa@versa.agency

In this weeks conversation, Alex and Russ provide a look “behind the curtain” and discuss the strategies, conversations, and processes that VERSA uses when working closely with clients to build conversational experiences.



We would love your feedback, questions and comments! You can reach out to Alex, Russ and the rest of the team at VERSA at:

Alex.murrey@versa.agency

Russ.whitman@versa.agency

usa@versa.agency

Alex and Russ sit down for an in depth discussion with Steve Hansen. Russ describes Steve as the Batman of voice development, as he has an incredible tool belt with the right solution for every situation! We talk the evolution of voice development, Steve's history as one of the first 3rd party developers for voice skills, how Steve thinks about building voice applications of the future and his wishlist for voice development as an engineer and voice enthusiast!



We would love your feedback, questions and comments! You can reach out to Alex, Russ and the rest of the team at VERSA at:

Alex.murrey@versa.agency

Russ.whitman@versa.agency

usa@versa.agency

Alex and Russ cover the rapid evolution of patient care and patient experience, and have an in-depth discussion on the ways that consumer expectations are playing an increasing role in the ways healthcare systems are delivering patient care and building new patient experiences. 



They talk about the ways in which voice and conversational technologies can support the extended care network of patients, and the ways these services broaden the healthcare ecosystem to build better ways to connect patients and their families to care.



We would love your feedback, questions and comments! You can reach out to Alex, Russ and the rest of the team at VERSA at:

Alex.murrey@versa.agency

Russ.whitman@versa.agency

usa@versa.agency