The eLearning Coach Podcast Connie Malamed: Learning Experience Consultant, International Speaker

Do you have a process to ensure your learning products are consistently high-quality? Do you wish you did? Then, you’ll want to hear what Hadiya Nuriddin has to say about building a quality management initiative that’s flexible and customized for your organization’s needs. She explains how to make quality management a first thought, not an afterthought.

Hadiya has more than 20 years of experience in learning and development. She’s the author of a new book, Quality Management in Learning and Development, and you may know her previous book, Story Training. She is the Owner of Duets Learning, specializing in instructional design and development for corporate and academic environments.





WE DISCUSS:



* A good definition for quality management

* Hadiya's journey exploring quality management

* How to have a broader perspective of quality management

* Why your QM system needs flexibility

* How QM benefits Learning and Development and the organization

* Why quality management is low on the importance scale of so many L&D teams

* How to sustain a QM system

* The advantage of developing flexible QM guidelines

* Considerations for setting up a QM system for a team and for one person

* Why quality management is the story of Learning and Development



TIME: 30 MINUTES



TRANSCRIPT: [Download not found]



RESOURCES:



* Quality Management in Learning and Development by Hadiya Nuriddin

* Duets Learning, Hadiya's company

* Story Training by Hadiya Nuriddin

Do you feel lost or confused about what you need to learn when it comes to AI? In this episode, we explore an AI Literacy framework developed by Stella Lee, Ph.D. We discuss the areas most suitable for learning designers to explore and some of the competencies in this model.

Sometimes, you may not have an appropriate tool or strategy to solve a learning design problem. If that's ever happened to you, you might benefit from the behavior change model discussed in this episode. Julie Dirksen, author of Talk to the Elephant, describes what may be a missing aspect of the instructional design process: a way to implement a systems thinking approach for changing behaviors. We discuss a behavior change model, COM-B, and walk through a scenario to demonstrate its use.



Julie is also the author of Design for How People Learn. She is a learning strategist, consultant, and instructional designer at Usable Learning, creating highly interactive learning experiences for a wide range of clients.



WE DISCUSS:



* The elephant and rider metaphor

* Why we need to address both the elephant and the rider in learning experiences

* Why instructional designers need to consider the broader system in which people are operating (systems thinking)

* Applying the COM-B model to instructional design practice (COM-B stands for Capability, Opportunity, Motivation and Behavior)

* A walk-through of a performance problem through the lens of COM-B



TIME: 32 Minutes



TRANSCRIPT: [Download not found]



RESOURCES:



* Talk to the Elephant by Julie Dirksen

* Design for How People Learn by Julie Dirksen

* Usable Learning: Julie's website

* Sticky Learning: Julie's online course

* Are you getting any better? Previous podcast with Julie about improving the feedback loop for learning design



 







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