103 episodes

"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry.
My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations.
In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World.
Get ready for a cycle of interesting and short episodes.
If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues.
Welcome to my World!
Welcome to "Good Morning BSS World"!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.

Good Morning BSS World Wiktor Doktór

    • Business

"Good Morning BSS World" is a podcast dedicated to outsourcing and business support services industry.
My name is Wiktor Doktór and since 2010 I promote, educate and talk about outsourcing, shared services and other forms of professional services. Together with group of business enthusiasts, I run FOCUS ON Business media (Portal and printed magazine) and manage the Pro Progressio Club, where I have a pleasure to cooperate with many Polish and International BPO and SSC organizations.
In this podcast I share with you my comments, industry news and updates concerning reports, business events, data, service providers as well as people representing BSS World.
Get ready for a cycle of interesting and short episodes.
If you are liking what you're hearing feel free to leave your comments on platform you use to listen to this podcast, like it and share it with your business colleagues.
Welcome to my World!
Welcome to "Good Morning BSS World"!

Become a supporter of this podcast: https://www.spreaker.com/podcast/good-morning-bss-world--4131868/support.

    #103 The real state of real estate

    #103 The real state of real estate

    In 103rd episode of Good Morning BSS World podcast my guest is Jakub Janas from IPE International Publishers Limited. We are discussing the current trends and try to predict the future of real estate.
    ·         Offices, hotels, living areas
    ·         Short and long term leases
    ·         Best cities to invest
    ·         Insights from Madrid’s conference
    And much more.  

    Key points from the discussion:
    Institutional investors are increasingly focusing on repurposing existing office spaces to make them more energy-efficient and attractive for companies and employees.There is a growing trend among institutional investors to turn office buildings into housing, including affordable housing, to address housing crises in various cities.Flexible lease options and the "hotelification" of office spaces are becoming popular strategies to encourage companies to lease space and bring employees back to the office.  Links:
    IPE - https://www.ipe.com/
    Jakub Janas on LiInkedin - https://www.linkedin.com/in/kuba-janas/
    IPE RE Conference - https://realassets.ipe.com/news/ipe-re-conference-real-estate-investors-make-debut-at-the-bernabeu-in-madrid/10073450.article
    Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/ydd66tgAu4b/chat  

    ****************************  

    My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

    If you want to learn more about me, please visit my social media channels:
    YouTube - https://www.youtube.com/c/wiktordoktor
    Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
    LinkedIn - https://www.linkedin.com/in/wiktordoktor
    You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

    ****************************  

    This Podcast is supported by Patrons:
    Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
    Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
    Damian Ruciński https://www.linkedin.com/in/damian-ruci%C5%84ski/
    Szymon Kryczka https://www.linkedin.com/in/szymonkryczka/
    Grzegorz Ludwin a href="https://www.linkedin.com/in/gludwin/" target="_blank" rel="noreferrer...

    • 38 min
    #102 Discovering business opportunities in Moldova

    #102 Discovering business opportunities in Moldova

    In 102 episode of Good Morning BSS World podcast together with Marina Bzovii, and Andrew Wrobel we delve into an insightful discussion about the IT industry in Moldova. The conversation encompasses a variety of significant topics such as a comprehensive report on the current state of Moldova, highlighting the pivotal role of the Moldova IT Park (MITP) in fostering the growth of the tech sector. We also explore Moldova's strategic connections with the Asian market, which are instrumental in the country's economic development.

    Furthermore, the episode sheds light on the rapid growth of the IT sector in Moldova, driven by innovative startups and established companies alike. We discuss the digitalization of public services, showcasing how the Moldovan government is leveraging technology to improve efficiency and accessibility for its citizens. Another key topic is the language skills of Moldovans, which are seen as a crucial asset in the global IT landscape, enabling better communication and collaboration with international partners.

    Enjoy listening!  

    Key points:
    Moldova's IT sector offers significant growth and investment opportunities, with a favorable tax system and a highly skilled multilingual workforce.The Moldova IT Park (MITP) provides a supportive environment for tech companies, offering fiscal incentives and a simplified tax system that enhances business predictability until 2035.Moldova's digital public services are advanced, with over 50% being accessible online, reflecting the government's commitment to digitalization and the IT sector's importance to the economy.  Links:
    Marina Bzovii on Linkedin – https://www.linkedin.com/in/marina-bzov%C3%AEi-107242153/
    Andrew Wrobel on Linkedin – https://www.linkedin.com/in/andrewwrob/
    Emerging Europe – https://emerging-europe.com/
    MITP – https://mitp.md/p/web/webHome
    Report about Moldova – https://emerging-europe.hs-sites.com/it-investment-guide-moldova-2024
    Talk to AI about this podcast - https://gmbw.onpodcastai.com/episodes/YkaXboZ2hAK/chat  

    ****************************  

    My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

    If you want to learn more about me, please visit my social media channels:
    YouTube - https://www.youtube.com/c/wiktordoktor
    Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
    LinkedIn - https://www.linkedin.com/in/wiktordoktor
    You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  
    br...

    • 31 min
    #101 A business perspective on Ukraine. What does BEETROOT do?

    #101 A business perspective on Ukraine. What does BEETROOT do?

    In 101 episode of Good Morning BSS World podcast, my special guest is Andreas Flodström - CEO and Founder of Beetroot Company and Beetroot Academy.

    This episode is coorganized with IT Ukraine Association and as usual we start the talk by discussing the Ukrainian IT industry overview.

    The main goal of this episode is to go deeper into Beetroot company and find out who they are and what do they do.

    In our talk we focus on Beetroot's global operations, and its focus on emerging tech sectors. We also discuss Beetroot's company culture and ideal employee profile, as well as the concept and future plans of Beetroot Academy.

    Enjoy!  

    Key points from the talk:
    Beetroot, a company with a presence in Ukraine, focuses on providing software development services with an emphasis on impact, working with clients from over 25 countries, primarily in the Nordics, UK, and US, in industries like climate tech, edtech, and healthtech.Beetroot Academy, an educational arm of the company, has educated around 12,000 people, aiming to help individuals enter the tech industry with practical skills, and now also offers upskilling opportunities for companies with a focus on emerging technologies like generative AI.Despite the challenges posed by the war in Ukraine, Beetroot has shown resilience by expanding its global presence with offices in countries like Poland, Bulgaria, and Vietnam, and has plans for future growth that include potentially starting a venture arm and scaling educational initiatives to new regions.  Useful links:
    Beetroot’s web page – https://beetroot.co/
    Beetroot Academy – https://beetrootacademy.com/
    Andreas Flodström on Linkedin - https://www.linkedin.com/in/andreas-flodstrom/
    Talk to the AI about this episode - https://gmbw.onpodcastai.com/episodes/1GKkbvjAaqB/chat  

    ****************************  

    My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

    If you want to learn more about me, please visit my social media channels:
    YouTube - https://www.youtube.com/c/wiktordoktor
    Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
    LinkedIn - https://www.linkedin.com/in/wiktordoktor
    You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

    ****************************  

    This Podcast is supported by Patrons:
    Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
    Przemysław Sławiński a href="https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/" target="_blank" rel="noreferrer...

    • 27 min
    #100 CX Outsourcers 2024 is going to Atlanta

    #100 CX Outsourcers 2024 is going to Atlanta

    In the 100 episode of Good Morning BSS World podcast my special guest is Peter Ryan, the President of Ryan Strategic Advisory, with whom I discuss the upcoming CX Outsourcers 2024 event.

    The CX Outsourcers is a unique event focused on CX best practices, trends, challenges and industry news. It will be already 5th edition of this mastermind class and every year the event groups industry professionals from all over the world.

    Peter Ryan together with Traci Freeman and Mark Angus have created a great event and in this episode you can get all details of 2024 edition of CX Outsourcers, which is organized in Atlanta (US).

    Grab some coffee and enjoy listening.  

    Key points of our talk:
    CX Outsourcers 2024 in Atlanta is the 5th edition of the event, focusing on the latest trends and insights in the CX and outsourcing industry, with a diverse international representation including countries like Egypt, France, Ireland, Jamaica, and the emerging nearshore destination of Georgia.The event is not just about knowledge exchange but also about networking, with a history of fostering partnerships, acquisitions, and even personal friendships among attendees, and includes additional activities such as historical tours of Atlanta and social gatherings.Peter Ryan from Ryan Advisory will present highlights from the annual Front Office CX Omnibus survey, sharing data and insights on what enterprise CX decision makers are seeking from outsourcing partners in 2024.  Useful links:
    CX Outsourcers web page - https://cxoutsourcers.com/
    Peter Ryan on Linkedin - https://www.linkedin.com/in/peter-ryan-montreal/ Ryan Strategic Advisory - https://ryanadvisory.com/
    Talk about this episode with AI - https://gmbw.onpodcastai.com/episodes/utU2RAnyWn7/chat  

    ****************************  

    My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

    If you want to learn more about me, please visit my social media channels:
    YouTube - https://www.youtube.com/c/wiktordoktor
    Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
    LinkedIn - https://www.linkedin.com/in/wiktordoktor 
    You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

    ****************************  

    This Podcast is supported by Patrons:
    Marzena Sawicka https://www.linkedin.com/in/marzena-sawicka-a9644a23/
    Przemysław Sławiński https://www.linkedin.com/in/przemys%C5%82aw-s%C5%82awi%C5%84ski-155a4426/
    Damian Ruciński a...

    • 22 min
    #99 A business perspective on Ukraine. What does ELEKS do?

    #99 A business perspective on Ukraine. What does ELEKS do?

    This episode is recorded in partnership with IT Ukraine Association.

    In 99th episode of Good morning BSS World podcast, my guest is Olha Afanasyeva – the Head of ELEKS Poland. We discuss the current state of IT industry in Ukraine, ELEKS' global presence, target industries, and company culture.

    We also delve into the role of artificial intelligence in ELEKS' global reach and Europe's potential in generative AI, concluding with sustainability in AI applications.  

    Key points of the interview:
    The Ukrainian IT industry continues to thrive with a growing number of skilled IT specialists and significant contribution to the country's GDP, despite economic turbulence and the ongoing war.ELEKS, a company with Ukrainian origins, has expanded globally with 20 offices across the world, providing software development, consulting services, and has a strong focus on AI, sustainability, and supporting women in tech.Generative AI is a hot topic in the tech industry, with significant investments being made to harness its potential, and Europe aims to become a competitive hub for AI innovation alongside other global powers like the US and China.  Useful links:
    Olha Afanasyeva on Linkedin - https://www.linkedin.com/in/oafanasyeva/
    ELEKS web page - https://eleks.com/
    ELEKS on Linkedin - https://www.linkedin.com/company/eleks/
    IT Ukraine Association - https://itukraine.org.ua/en/home/
    Digital Tiger: the Power of Ukrainian IT—2023 - https://itukraine.org.ua/en/digital-tiger-the-power-of-ukrainian-it-2023/
    Securing Canada’s AI advantage - https://www.pm.gc.ca/en/news/news-releases/2024/04/07/securing-canadas-ai
    Discuss this episode with AI - https://gmbw.onpodcastai.com/episodes/p2KzPlfmUgw/chat    

    ****************************

    My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

    If you want to learn more about me, please visit my social media channels:
    YouTube - https://www.youtube.com/c/wiktordoktor
    Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
    LinkedIn - https://www.linkedin.com/in/wiktordoktor
    You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl  

    ****************************

    This Podcast is supported by Patrons:
    Marzena Sawicka a href="https://www.linkedin.com/in/marzena-sawicka-a9644a23/" target="_blank" rel="noreferrer...

    • 26 min
    #98 CPL shares 2024 CEE salary guide

    #98 CPL shares 2024 CEE salary guide

    In this episode, together with experts from CPL jobs - Claudia Ciocca, Katarzyna Piotrowska, Kristyna Matasova and Victoria Georgieva we discuss the 2024 CEE salary guide as well as we analyze the IT market in Central Europe.

    The salary guide prepared by CPL is a significant source of information focused on salaries and job markets in Poland, Czechia, Slovakia, Bulgaria and Hungary.

    The subjects which we also cover in the discussion are:
    · The impact of AI on the labor market,
    · in-demand skills,
    · labor laws,
    · generational diversity

    Key points from the podcast:
    The 2024 CPL salary guide indicates that IT professionals in Poland may now be earning more than their Czech counterparts, marking a shift from the previous year where Czech IT salaries were the highest in the Central European market.AI is having a significant impact on the labor market across Central Europe, with a noted increase in demand for roles in cybersecurity, blockchain engineering, and software development, as well as a push for upskilling and reskilling workers affected by AI-related job displacement.Candidates across Central Europe prioritize flexibility, competitive remuneration, and job stability, with an emerging trend of younger generations setting clear expectations and experienced 'silver generation' professionals also remaining a significant part of the workforce. Useful links:
    Claudia Ciocca – CEE Director, Cpl - https://www.linkedin.com/in/claudiaciocca/
    Katarzyna Piotrowska – Country Manager, Cpl Poland - https://www.linkedin.com/in/katarzyna-piotrowska-1a80548/
    Kristyna Matasova – Country Manager - Cpl Czech Rep. & Cpl Slovakia - https://www.linkedin.com/in/kristynamatasova/
    Victoria Georgieva - Senior Recruitment Consultant & Business Development, Cpl Bulgaria - https://www.linkedin.com/in/victoriageorgieva/
    CEE Salary Guide 2024 - https://landing.cpl.com/CEE-Salary-Guide-2024/report.html

    ****************************

    My name is Wiktor Doktór and on daily basis I run Pro Progressio Club https://klub.proprogressio.pl - it's a community of many private companies and public sector organizations that care about the development of business relations in the B2B model. In the Good Morning BSS World podcast, apart from solo episodes, I share interviews with experts and specialists from global BPO/GBS industry.

    If you want to learn more about me, please visit my social media channels:
    YouTube - https://www.youtube.com/c/wiktordoktor
    Here is also link to the English podcasts Playlist - https://bit.ly/GoodMorningBSSWorldPodcastYT
    LinkedIn - https://www.linkedin.com/in/wiktordoktor
    You can also write to me. My email address is - wiktor.doktor (@) proprogressio.pl

    ****************************
    This Podcast is supported by Patrons:
    Marzena Sawicka a href="https://www.linkedin.com/in/marzena-sawicka-a9644a23/" target="_blank"...

    • 38 min

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