100 episodes

Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices. 

Group Practice Tech Person Centered Tech

    • Business

Group Practice Tech by Person Centered Tech: a podcast where we help mental health group practice owners ethically and effectively leverage tech to improve their practices. 

    4 Things You Need to Know About Psychotherapy Notes

    4 Things You Need to Know About Psychotherapy Notes

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we share 4 important considerations for psychotherapy notes in a group practice context.
     
    We discuss what notes are protected from release; how to quickly find out what your state’s rules are; what to include in your Notice of Privacy Practices about psychotherapy notes; what psychotherapy notes are and are not; having policies in place for documentation; where misconceptions about documentation come from; and how to support your team with documentation.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources JD Supra Article: HIPAA. Psychotherapy Notes, and Other Mental Health Records
    HHS' Model Notice of Privacy Practices (NBB, see the customization instructions for state specific components & psychotherapy notes)
    PCT Resources PCT CE course: Rethinking Notes, Strategies for Making Documentation Simple & Meaningful (2 legal-ethical CE) -- great training for both leadership & all clinical staff
    Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
    HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

    • 28 min
    What You Should Know About HIPAA Covered Entity Status

    What You Should Know About HIPAA Covered Entity Status

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we explain the ins and outs of who is considered a covered entity in a group practice context.
     
    We discuss covered transactions; common reasons why practice owners believe they’re not a covered entity; how long covered entity status lasts; why it matters to follow HIPAA, regardless of covered entity status; Safe Harbor; and a reframe for thinking about HIPAA in group practice.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources CMS: Are You A Covered Entity
    CMS: Covered Entity Decision Tool
    PCT Resources From our article archives: Am I a HIPAA Covered Entity? (How Much Does it Matter If I Am Not)
    Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
    HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

    • 20 min
    What You Need to Know and Do Under HIPAA if Your Practice Uses an Outside Biller

    What You Need to Know and Do Under HIPAA if Your Practice Uses an Outside Biller

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we’re answering a question we frequently get: What are the HIPAA considerations when you have an outside biller for your group practice?
     
    We discuss the threat landscape scenario of outside billing; whether you need a BAA with your biller; who should provide the BAA; what should and shouldn’t be in a BAA; and the difference between a Service Level Agreement and a BAA, and when to use each.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.

    • 27 min
    VPNs, Password Managers, and HIPAA

    VPNs, Password Managers, and HIPAA

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we share HIPAA considerations regarding VPNs and password managers for group practice owners.
     
    We discuss if you need a BAA with your VPN service or your password management program; the conduit exception; how VPNs work; practice provided services vs personal services; and our specific product recommendations for VPNs and password managers (as well as why we like them).
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources NordVPN
    1Password
    PCT Resources PCT Blog post: With a VPN, Your Staff Can Work Just About Anywhere
    PCT's free Group Practice Service Selection Workbook & Worksheets Step 1 of the PCT Way -- support for selecting HIPAA-secure, effective, and economical services to meet your practice's functionality and operational need
    Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more
    HIPAA Risk Analysis & Risk Mitigation Planning service for mental health group practices -- care for your practice using our supportive, shame-free risk analysis and mitigation planning service. You’ll have your Risk Analysis done within 2 hours, performed by a PCT consultant, using a tool built specifically for mental health group practice, and a mitigation checklist to help you reduce your risks.

    • 17 min
    An Interview with Maureen Werrbach on the Accountability Equation Part 2 of 2

    An Interview with Maureen Werrbach on the Accountability Equation Part 2 of 2

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we’re joined by Maureen Werrbach from The Group Practice Exchange to continue our conversation about staff accountability.
     
    We discuss how to set your practice apart for new hires; the cyclical nature of group practice ownership; diversifying services; teletherapy vs. in person practice; community marketing; salary vs. commission based pay; dealing with staff attrition when implementing accountabilities; the exact formula Maureen uses to negotiate rate increases with insurance companies; and where you can find more information about working with Maureen and the Accountability Equation.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources Learn more about the Accountability Equation and the option to join Maureen's next digital cohort here
    Hear more about the Accountability Equation and what implementation in practice looks like on the Group Practice Exchange podcast here (use the search feature for keyword 'accountability' and the results will be all the great episodes on the Accountability Equation)
    PCT Resources Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours, for group practice leaders
    Group Practice Office Hours also includes special guest sessions with experts including Maureen Werrbach of the Group Practice Exchange, Kelly & Miranda from ZynnyMe Business School for Therapists, Maelisa McCaffrey of QA Prep, and monthly sessions co-facilitated by therapist attorney Eric Ström, JD PhD LMHC
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

    • 45 min
    An Interview with Maureen Werrbach on the Accountability Equation Part 1 of 2

    An Interview with Maureen Werrbach on the Accountability Equation Part 1 of 2

    Welcome solo and group practice owners! We are Liath Dalton and Evan Dumas, your co-hosts of Group Practice Tech.
     
    In our latest episode, we’re joined by Maureen Werrbach from The Group Practice Exchange to talk about accountability in group practice.
     
    We discuss how Maureen’s Accountability Equation and how it helps group practices grow; accountability as an ongoing process; effective coaching as a leader; the five A’s of the Accountability Equation; understanding the roles in your practice; making sure the right people are in the right roles; how to communicate when someone isn’t in the right role; determining the accountabilities for each role; how this framework can be applied to new group practices and established group practices; how to keep track of everyone’s accountabilities; and how to set actionable goals and microgoals.
     
    Listen here: https://personcenteredtech.com/group/podcast/
     
    For more, visit our website.
    Resources Learn more about the Accountability Equation and the option to join Maureen's next digital cohort here
    Hear more about the Accountability Equation and what implementation in practice looks like on the Group Practice Exchange podcast here (use the search feature for keyword 'accountability' and the results will be all the great episodes on the Accountability Equation)
    PCT Resources Group Practice Care Premium
    weekly (live & recorded) direct support & consultation service, Group Practice Office Hours, for group practice leaders
    Group Practice Office Hours also includes special guest sessions with experts including Maureen Werrbach of the Group Practice Exchange, Kelly & Miranda from ZynnyMe Business School for Therapists, Maelisa McCaffrey of QA Prep, and monthly sessions co-facilitated by therapist attorney Eric Ström, JD PhD LMHC
    + assignable staff HIPAA Security Awareness: Bring Your Own Device training + access to Device Security Center with step-by-step device-specific tutorials & registration forms for securing and documenting all personally owned & practice-provided devices (for *all* team members at no per-person cost)
    + assignable staff HIPAA Security Awareness: Remote Workspaces training for all team members + access to Remote Workspace Center with step-by-step tutorials & registration forms for securing and documenting Remote Workspaces (for *all* team members at no per-person cost) + more

    • 45 min

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