Nano Community Tech Sandeep Johal
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- Technology
Creating a community for tech startups in Australia to share how their technology is changing our lives for the better.
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Understanding Hackers: a human-centric approach to cybersecurity with Gabe Marzano
I had to opportunity to sit with Gabe Marzano, a cybersecurity specialists, to explore cybersecurity, its broad types and motivation behind the perpetrators.
Gabe began her journey in professional football with Perth Glory, Brisbane Roar and Melbourne Victory. She then became the first female to qualify as an Army Work Diver in the Australian Defence Force. Subsequently, she moved to cybersecurity in various leadership roles. She co-hosts the Dark Mode podcast which explores how technology improves our lives.
Key discussion points:
Keep cybersecurity simple
3 main motivation behind hacking:
Monetary gain
Espionage
Idealogical (psychological, neurological and ego)
Black hat hackers continue to cause chaos
Bastion Treptel - convicted criminal from a young age who became a black hat hacker but came to the ‘good side’ to consult on cybersecurity
Ethics and values are constantly to the front to discern
Biometrics will continue to lead the way to strengthening future of security
Connect with Gabe Marzano: https://www.linkedin.com/in/gabemarzano
Listen to Gabe’s podcast, Dark Mode: https://open.spotify.com/show/00E2Xf4RpYUa7bb4x8OhpI?si=rgVsqRJuQlWht00CMmZlow
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Remove client engagement friction with Nga Nguyen, Founder of Portalstack
In this episode Nga Nguyen, Founder of Portalstack, talks about the ways to enhance client experience for small or single-person service providers. He details:
His background in serial entrepreneurship was the main driver behind Portalstack solving support solutions for small advisory services
Portalstack as a client management and communication platform target service based businesses minimising manual processes
How everyone needs to think about client friction from creative professionals to finance services.
Eliminates manual processes so business service providers can focus on delivering the core business and access to data
The trend these days is not about being ‘loyal’ to a company for entire careers but more about pursuing interests in multiple services
Making informed decisions about service providers’ credibility potentially with competitive pricing
End to end client engagement lifecycles make or break businesses especially start-ups -
How Rugby started a culture technology solution at Storyflik with CEO, Hish Fernando
Great to see a Rugby Union team inspire the culture technology solution, Storyflik, in measuring culture in real-time - a real game changer. \Hish discusses all this and…
Storyflik allows the systematic method to share stories to inspire
Science behind story telling shows that it contributes to high performance
Real time culture measurement and analytics
Natural Language processing allows insights from the company website
Bad culture could be in pockets within the the organisation
Ultimately Storyflik is about creating engagement to inspire
Organic understanding the unwritten policies and cultural aspects
Useful when dealing with Mergers & Acquisitions (M&A)
How we take our best stories and publish them?
Storyflik started during the pandemic during a Melbourne Rebels Union rugby team session to bring different cultures together
Real time data flow is a key strength
Stories are shared because people want to and because they have to.
Encouraging impactful stories
Hish started his interest in technology from his background in technology consulting especially with digital transformation and change
Experimentation, data and psychology drive Hish to improve Storyflik’s service offering
Characteristics of trust and how this is being measure on lexical data sets
People who get spoken about or who write the stories - these are interesting culture data points
Gratitude in story telling improves relationships, culture and well-being
The question remains: how can stories improve performance.
Future direction of Storyflik: Find the brain chemistry of high performance and align that to storytelling
In the future, we could be 3D printing our lunch while having a meeting in a drone in the middle of beautiful Yarra Valley
Leverage the science behind storytelling to address the challenges of the future of work
Organisations are studying appreciations and love languages to understand how people are appreciated -
Tech Talk with Mates: Joe Drasin, University of Maryland
Joe remarked that his kids use technology less than him - yes I was surprised too.
In the first episode of 2022 of Tech Talk with Mates, Joe Drasin (Senior Director, University of Maryland, USA), discusses the impact of technology on different generations, work, his kids and more. Since technology is everywhere, does it reduce in novelty?
We also talked about:
Joe’s love for technology started which started a long time ago
Brought in 2022 New Year in Virtual Reality by connecting to the New York Times Square ball drop (in the comfort of home)
Remembering the days when phone calls were exciting and text based chats were immersive
Musing the use of Person Digital Assistants (PDA).
Early adoption of technology is like the ‘design’ phase of a project
Being on the ‘cutting edge’ is not as important any more as life demands (e.g. family, work etc) are prioritised
Joe has noticed his kids are transitioning to the new ‘technology’ driven world faster than he ever did - but why?
Change is speeding ahead and Joe feels like he has to constantly ‘catch up’
Our generation is in that transition phase with one foot in traditional ways of doing things and the other in technological realm
The Metaverse is not new and has been explored and implemented for decades
Excited to see where VR heads with diverse uses in the future
Imagines a future where dinner can be shared without being in the same place
Joe’s kids, despite having technology all around them, still crave to meet their friends in person
The debate of meeting online or in person continues to address full immersion of all the senses (e.g. smell etc.)
Kids don’t have the same attachment to technology and have been observed to have the same novel attachment
Ubiquitous technology is the future where we won’t need to think about the gadgets
Older social media sites (e.g. Facebook) are of less interest to the newer generation
And much more.
Connect with Joe on LinkedIn: https://www.linkedin.com/in/jdrasin
Connect with Sandeep: https://www.linkedin.com/in/sjohal
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No food waste is Yume’s Founder & CEO, Katy Barfield’s life mission
In this episode, Katy shares her vision of ending food waste systematically. She is already on the way there…
Yume was founded in 2016 and is fast becoming a critical food rescue organisation
Eye opening when farmers from overseas couldn’t get the high quality of food Australia wastes/throws away
We can’t unsee and unhear the cries of the international farmers.
Food rescue organisations (collectively) only save 2% of the total food wasted. There’s a long way to go!
Katy wants to see food waste completely eradicated
Proactive visibility was key to good response and effective food rescue - from suppliers, operators, and buyers
Gaining access to and trust of the food industry continues to be a challenge
FMCG is not prioritising wasted food as it si not seen as a favourable product by the industry
Two-sided market places is a complex place
Yume’s operational progression is dependant on an iterative process of collaborative development from both a process and technology perspective
Yume focuses on the buyers’ journey
Buyers journey unveiled a number of insights about the difficulty of interacting (technologically) with Yume.
The openness to this feedback allowed Yume to improve
Katy is not the ‘special sauce’ of Yume, it is the community
Katy believes in ‘doing a lot of listening’, being ‘ready to be wrong’, and ‘don’t give up’
Yume came to the market early and had the growing pains before they had a ‘seat at the table’
Vision: once you plug into the Yume, no food will ever go to waste
Nature & Wellness of a Startup CEO
We are all part of nature - we can build cities and buildings but we are never bigger than nature
We need to plug into ourselves before the world
Where the focus is the energy follows!
Katy has to make important decisions and take ownership of their success or failure
Katy advises everyone to reflect on how they being valued and if you don’t feel valued, move on.
Best way to get in touch with Yume’s website: www.Yumefood.com.au -
Authenticity in online lead generation with Jess Hartono, Co-founder JD Leads Online
I speak to a long time friend, Jess Hartono, who is the co-founder of an online lead generation company. She speaks about creating human-to-human relationships online, particularly over LinkedIn. Myths were debunked while Jess challenged the traditional ways of thinking about online sales.
We also discussed:
The impact of covid
Impact of solving one problem - relationship based selling
In the past, networking methods were used.
How to sell globally?
LinkedIn professional network - typically companies use it as a resume on steroids
How does an individual show up in a digital space where social selling happens in a professional space
How to optimise engagement in a professional social media
How selling is different in other social media e.g. Instagram
How to build relationship and be more ‘human’ in an online environment.
Trends are showing that an individual has to be their authentic self on professional social media
Value of personalised content to build your personal brand
Win the heart before asking for the hand
Most who engage don’t necessarily comment and ‘like’ the content
Connection made when we talk to our values and those who can relate
Production quality does not always need to be high, it needs to be authentic
Global competition for attention
Initial invest in technology (production quality)
Internal communication etiquette to run a remote global team
To leverage LinkedIn’s secret, relationships need to nurtured , you need to ‘date’ and ‘court’ before the sale.
There is always research in new technology like AI in recruitment and prospecting however, technology is not always the silver bullet
LinkedIn is in its infancy and will most likely travel the path of Facebook and Instagram monetisation
With over 18 years B2B, sales experience and having started her first marketing agency in Sydney in 2012, Jess Hartono aims marketing efforts towards an ROI! As a Bali-based 5-foot pocket rocket, Jess has coached hundreds of businesses and helped clients close