36 episodes

The Navigating Digital Payments podcast, brought to you by Worldline, brings you the latest innovations, trends and predictions about the future of payments. In each episode, we are joined by a guest to deep-dive key topics where significant changes lie ahead.

Navigating Digital Payments Worldline

    • Technology

The Navigating Digital Payments podcast, brought to you by Worldline, brings you the latest innovations, trends and predictions about the future of payments. In each episode, we are joined by a guest to deep-dive key topics where significant changes lie ahead.

    Ethical AI: What do banks and merchants need to know?

    Ethical AI: What do banks and merchants need to know?

    AI is increasingly entering our everyday lives, but what ethical questions does this raise? What does it mean for how AI systems should be built? What regulatory changes are impacting this area? And what do banks and merchants need to take into account as they apply this technology? Find out in this fascinating discussion with two of Worldline's AI experts: Charlotte Pasqual (R&D Project Manager) and Yacine Kessaci (Senior AI Scientist).

    Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠⁠.

    To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

    • 32 min
    Will digital identity be used by everyone?

    Will digital identity be used by everyone?

    With eIDAS2, soon every EU citizen will have access to an
    EU-wide digital identity wallet. What benefits will this bring for merchants and consumers? What are some of the potential hurdles with achieving this vision and how can they be overcome? And what else will the future of digital
    identity bring? Find out all of this and more in this podcast episode with Marie Austenaa (Head of Digital Identity in Europe for Visa) and Colombe Herault (R&D manager at Worldline).

    Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠⁠.

    To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

    • 34 min
    What are the driving forces of payment innovation?

    What are the driving forces of payment innovation?

    What are the longer-term overarching shifts in the drivers
    of the payment industry? How will these changes impact merchants and consumers? And what are the essential ingredients for any successful payment method? In
    this in-depth interview, discover insights on each of these questions from Worldline’s CEO Gilles Grapinet, as well as finding out where he sees the future going and why he finds the payment industry both exciting and fascinating.  


    Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠⁠.

    To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

    • 37 min
    What has 2023 told us about how people want to pay?

    What has 2023 told us about how people want to pay?

    What key developments in payments did we see in 2023? What impact will they have this year? And what action do merchants need to take as a result? Find out the answers from Mark McMurtrie (an award-winning independent consultant focused on payments and fintech) and Frederic Frizzarin (who leads the pre-sales team at Worldline Merchant Services). They share their insights and perspectives as part of the build-up to the Mastering the Art in Payments Excellence Workshop taking place in London on the 7th March.

    Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠⁠.

    To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠⁠ndp-podcast@worldline.com

    • 29 min
    Are merchants missing out on alternative commerce?

    Are merchants missing out on alternative commerce?

    What is alt-commerce? What are current examples of it? Are
    there regional differences? What threats and opportunities does it create for merchants? And what do they need to do now to take advantage of this trend? Find out all this and more in this podcast featuring Jie Xue who works on product strategy at Worldline and is a member of the Worldline Discovery Hub.

    Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠⁠.

    To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠⁠ndp-podcast@worldline.com

    • 28 min
    The end of paper receipts?

    The end of paper receipts?

    What benefits do digital receipts offer to consumers and merchants? What are the challenges with implementing them? And what exciting new developments are on the horizon? Find out the answers to all of this and more from Chris Moore, Director of International Business at ReceiptHero.

    Season 2 of the Navigating Digital Payments podcast coincides with the publication of the second edition of the Worldline Discovery Hub's Navigating Digital Payments report which you can download by visiting ⁠⁠worldline.com and selecting Resources | Navigating Digital Payments⁠⁠.

    To send us feedback or let us know which topics you would like us to cover in future episodes, you can send an email to ⁠⁠⁠⁠ndp-podcast@worldline.com

    • 32 min

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