114 episodes
The Credit Union Leadership Podcast ServiStar Consulting
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- Business
Credit Union leaders have benefited from the credit union-specific, research-based training ServiStarConsulting provides. This podcast highlights the benefits of our training programs while bringing in those in the industry who are subject matter experts. Sit back, relax, and listen to this credit union industry podcast that has been on the air for nearly 10 years.
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Erika Smith: Galvanize Performance Management with Culture Kits
Is your performance management system stale and uninspiring? We all agree that creating a motivating environment is crucial to coaching our team to be a high performing credit union. But how do we effectively motivate our managers to coach for performance? COO of CU1 comes on and shares a highly effective tool she has created to inspire managers to coach their team for performance.
In this episode we cover:
Finding your four pillars to build your brand.
How to make these four pillars something you and your team talk about every day, all the time.
Culture Kits - what are they and how they create a motivating environment
As a leader of leaders, how you lead by example by catching people doing it right.
Links from show:
Connect with Erika Smith on LinkedIn
Learn how to create a motivating environment in our leadership development course, Vertex Live Nationwide
Follow Erika Smith on Instagram
Get more info on our New Employee Bundle and other courses! -
Sarah Thompson: The Refinement Process
How do we prepare for evaluations? Do we have a thought process in place that helps us boast in our accomplishments while being aware of the situation and people around us? We bring on Founder of Young Professionals Team Affinity Group at UNIFY Credit Union, Sarah Thompson to hear how we can use the refinement process to prepare for evaluations and more!
In this episode we cover:
Using the Refinement Process to find your gold.
How using the Refinement Process can decrease the frequent issues you have.
What it looks like to be a grounded optimist.
Links from show:
Get refined with Sarah's blog - CreditUnionFire!
Sign up for our leadership development course, Vertex Live Nationwide
Connect with Sarah Thompson on LinkedIn!
Get more info on our New Employee Bundle and other courses! -
James Robert Lay: Banking on Change
Our jobs are changing, our lives our changing. Change is hard. Everyone is talking about the rapidly changing technology like AI and Crypto, but are we talking about how do we mentally prepare ourselves and our team for change? We bring on Amazon bestselling author, CUNA "Credit Union Rockstar" and CU Times "Under 40 Trailblazer," James Robert Lay, to talk about how to we lead ourselves in personal and professional change.
In this episode we cover:
The idea of exponential growth.
Reframing past experiences for exponential growth.
Understanding The 4 Fires of Fear and using 7 C's to grow ourselves and our team in the age of AI.
Links from show:
Buy and Read Banking On Change here!
Join the Banking On Change bookclub!
Join James Lay's 3-Day Challenge
Sign up for our leadership development course, Vertex Live Nationwide
Get more info on our New Employee Bundle and other courses! -
How to prepare for change: The future of banking with Brett King
We are moving to an entirely different world. All of the financial institutions are fintech catering to growing consumer demands to get banking done in real time. We bring on futurist, Brett King, the author of Banking 4.0 to cover the epic reframing of how we must think of banking.
In this episode we cover:
How banking will reframe in the next 30 years.
Who are the fastest growing financial institutions.
King announces that he is working on a new book!
Peak number of branches and what that number is predicted to be in 2030
Links from show:
Follow Brett King to keep up with trends in the financial world!
Get Brett King's book, "Banking 4.0"
Learn more about our Leaders Worth Following Course!
Sign up for our leadership development course, Vertex Live Nationwide
Subscribe to ServiStar Leadership Podcast on your favorite streaming service -
Jim Collison: Using CliftonStrengths to Build a High Performing Team
There is a myth that a strong team is all about the chemistry of the people. We bust that myth with Jim Collison by talking about how the intentional decisions of the leader can build a high performing team. Collison is the CliftonStrengths Community Manager for Gallup and produce Gallup's Called to Coach and the ClifonStrengths Webcasts
In this episode we cover:
What are CliftonStrengths
Why the benefits of using CliftonStrengths can be life changing to yourself and your team.
How to use CliftonStrengths to better understand how to best utilize your team.
Which strengths are best utilized in a sales role and how to use your strengths to maximize your position.
Creating rules based on self-awareness to best serve our team and members.
Links from show:
Live your best life by taking the CliftonStrengths Assessment today!
Listen to Jim Collison's CliftonStrengths Finders podcast here
Learn more about our Leaders Worth Following Course!
Sign up for our leadership development course, Vertex Live Nationwide
Subscribe to ServiStar Leadership Podcast on your favorite streaming service -
How to Avoid Feeling Like You Are Working At The DUMP
Are you getting a case of the Mondays? Albrecht and Anderle dive into four key areas to look into when work feels like a dumpster fire and how to turn that around.
In this episode we cover:
What DUMP stands for
Exploring what it means to find work that meshes with your brand
How the Umbrella Man symbol should be lived out in our department.
Working smarter not harder
The mission of the credit union is to focus on the people
How Vertex can improve this DUMP situation your team is in.
Links from show:
Sign up for our leadership development course, Vertex Live Nationwide
Learn more about our Leaders Worth Following Course!
Subscribe to ServiStar Leadership Podcast on your favorite streaming service
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