Great Leadership With Jacob Morgan The Future of Work

When Oscar Munoz took over as the CEO of United Airlines, the company was in complete chaos. There were issues with unions, the financials weren’t looking good, customer complaints were damaging the brand reputation, and the company had gone through 8 CEOs in 10 years! During his time as CEO he managed to turn things around, securing employee and customer loyalty and putting the airline back on track. In this episode we talk about what he did to make that turnaround  happen including: going on a company-wide listening tour, involving employees in the decision-making process and getting rid of leaders who didn’t align with company values. He’ll also share the terrifying story of his heart attack and how a flight attendant’s breakdown made him realize that things weren’t working.
 
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Believe it or not you can have TOO MUCH EMPATHY. I know, it sounds strange to think about but after listening to today’s podcast you’ll see why. Even though your empathy is well-intentioned, doing it excessively can blur personal and professional boundaries. This can only make tough decisions harder and lead to personal burnout. It begins by differentiating between empathy and sympathy and then dives into the dangers of over-empathizing. I’ll also tackle the solution: practicing empathetic concern without absorbing others’ emotions and distributing empathy across your team to create a healthier, more sustainable work culture.







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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Hiring and firing in the RIGHT way can be tough and it’s one of the things that leaders struggle with the most! Uri Levine is the co-founder of Waze which sold to Google for $1.1 billion and he’s responsible for several other very successful companies as well. In this exclusive episode Uri shares his strategy for “firing and hiring, “highlighting the importance of swift, decisive actions to maintain a dynamic, innovative team environment. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

Every leader is trying to driving innovation inside of their organizations, but that’s easier said than done. Uri Levine is the co-founder of Waze, which sold to Google for $1.1 billion. He’s also the first board member and investor of Moovit (Waze but public transportation) which Intel acquired for $4 billion! It’s safe to say that Uri knows a thing or two about innovation and building great products and companies. In today’s episode we will explore why it took Waze 4 years to reach “good enough” product market fit, why it’s more important to fall in love with a problem instead of a solution, how to manage the impact of fear on corporate innovation, how to apply an entrepreneur mindset inside of your company, and why firing is so crucial to business success.
 
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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

You’ve heard of IBM, but did you know that it was once on the verge of bankruptcy? One man, a cookie salesman, was able to turn the company around and keep it from collapsing. In today’s leadership spark, we’ll explore the remarkable turnaround of IBM in the 1990s under the leadership of Lou Gerstner, Former CEO of IBM. Lou, an outsider with a background in consumer goods and financial services, took the helm and transformed the company. He restructured IBM, shifting its focus from hardware to services and software, and revitalized its corporate culture, steering it from near bankruptcy to becoming a global leader in technology services. This story is a powerful example of how visionary leadership and strategic decision-making can navigate a company through trying times and lead it to success.
 
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Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/

You are competing in a crowded marketplace which means you need to build and grow your personal brand if you want to stand out ESPECIALLY if you have a full-time job. But how exactly do you go about doing that? In today’s episode I’m joined by Jason Feifer, editor in chief of Entrepreneur Magazine and author of “Build for Tomorrow: An Action Plan for Embracing Change, Adapting Fast, and Future-Proofing Your Career.” Today, Jason is going to share some tips on how to decide what to post, where to post, and how to tell stories to build your personal brand. ________________ Start your day with the world’s top leaders by joining thousands of others at Great Leadership on Substack. Just enter your email: ⁠⁠https://greatleadership.substack.com/