They Transform Customer Care with VoiceAI - EP04 Tell Me This?

They are building the next Siri for call centers. That is how Sourab Gupta (founder and CEO) explains what they do at Vernacular.AI. A startup that created a fascinating voice-artificial-intelligence system; that has changed the ways of customer service. Researching the Indian backyards, collecting a million samples, and breaking down the exciting facts of this tech -- this story has a little something for everyone.   



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Show notes: 

00:09 - Introduction 

01:55 - How it started 

03:43 - Starting a company right out of college 

06:04 - The role of an IIT 

09:18 - The process of collecting voice samples 

14:18 - The first customer 

15:37 - Dealing with problems in the tech

17:01 - Are people warming up to voice-assistance 

17:40 - AI is annoying; your thoughts 

19:59 - Getting that round of funding 

21:24 - What's the fun here 

22:08 - Your AH-HA moment 

24:08 - Conclusion