100 episodes
It doesn't take a genius. Hip Socket
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- Business
Employee engagement, customer experience and more from two business coaches. Mike and Mark turn business trends, research and theory into practical actions you can apply at work.
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AI's advice to new managers: Did it get it right?
Mike asked our AI overlords, "What advice would you give a new manager?" Do the answers line up with Mike and Mark's coaching?
Interested in coaching or training on these topics for you or your team? We'd love to hear from you! Email Mike and Mark. -
The intern who figured it out: Be open to learning
Mark shares the story of what happened when an intern opened up to a room full of professionals. Are you willing to say you don't have it figured out? Your future growth--and success--may depend on it.
We'd love to hear from you! Email Mike and Mark. -
Winners and losers: Both have goals ... what separates them?
If you are trying to reach a goal, congratulations! Now let's talk about your activities, habits and lead measures--which are all the same thing.
Learn more about "Atomic Habits" by James Clear here. (And here's a documentary short about Mark's papaw, country and bluegrass artist Red Harrison.)
We'd love to hear from you! Email Mike and Mark. -
Booker T's ancient secrets to communicating
What if you could always effectively communicate and persuade employees, customers and leadership? Our special double-length episode celebrates one of America's most successful communicators, Booker T. Washington. His method illustrates one of the world's oldest communication methods: the "five canons" of classical rhetoric.Click here for our episode on the first canon's tool, the "common topics."Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
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Hey Boomer: Don't tell your hard workers McDonald's is hiring
Mark shares a true story about Baby Boomers misunderstanding Millennial hard workers, and the disastrous results of not addressing negative feedback. If you care about employee retention, this one's for you. Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
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Booker T: Mistreating others hurts YOU
Mark is still fired up about Booker T. Washington. His take on his slaveowner father blew us away. Washington has something to teach us about how we handle mistreatment of people in the workplace. Resources mentioned:
Donna Hicks and her dignity books
Crucial Conversations resources
Our podcasts on dignity (parts one, two and three)
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.
Questions? Comments? Ideas for future episodes ... or interview subjects? Email Mike and Mark.