CPM Customer Success: Tips for Office of Finance Executives on their Corporate Performance Management journey Andy Smetana

Today's podcast episode dives into the dynamic world of the OneStream Splash conference, the annual watershed event for OneStream customers and prospects. Set against the vibrant backdrop of Las Vegas from May 20-23, this episode offers "7 Tips to Maximize Your Splash, at Splash," ensuring you ride the wave of opportunities during the event. Whether you're a seasoned OneStream customer or a prospective user, you'll learn how to navigate the event effectively—from crafting a personalized agenda to strategic networking and exploring innovations for today’s Office of Finance leaders. Tune in to transform your conference experience into a pivotal professional development opportunity, all while enjoying the energy that only OneStream's premier Splash event can offer. 

In this episode, Andy Smetana discusses the importance of change management in OneStream projects with Susan Maron. Susan emphasizes the need for change management to start from day one and continue throughout the project. She highlights that neglecting change management can lead to hasty decisions, lack of user trust, and inefficiencies. It's crucial to involve experts and consider written support, whether the project is in-person or remote, to ensure a smooth transition and avoid surprises.
Susan Maron is the Chief of Staff for Nova Advisory, which is our fancy way of saying she supports team culture and operations.  Some days, Susan works with our team members on new thinking and processes and some days she works with our CEO, Nate Coate, on Nova's strategic roadmap.  Susan's expertise and leadership in Change Management across our largest clients are instrumental in the details for today's Podcast.
 
Key Highlights:
[00:01 - 09:22] Defining Organizational Management
Nova Advisory's focus is on organizational change management, especially in training and communication.
It is crucial to align terminology and grasp change management's broad impact.
Vital for tackling anticipated change management challenges.
[09:23 - 12:46] Challenges in Change Management and Client Involvement
All projects, including OneStream implementations, face expected surprises.
Common problems include time-consuming data reconciliation and unexpected discrepancies.
Only underestimating time leads to complete stakeholder involvement and overlooked aspects.
[12:47 - 21:56] Client's Role and Considerations in Change Management
Clients must evaluate their resources and time for internal change management.
Limited expertise risks suboptimal outcomes when handling change internally.
Effective change management starts from day one and continues throughout all phases.
[21:57 - 27:39] Closing Segment
The critical role of written support in both in-person and remote settings.
In-person collaboration is vital for key milestones like project kickoff and user acceptance testing.
Successful remote project implementations during COVID-19 highlight remote work advantages.
The simplicity and effectiveness of clear communication and planning in change management.
 
If you liked this episode of the show, CPM Customer Success, please LEAVE A 5-STAR REVIEW, like, share, and subscribe!
 
Get in touch with Andy:
Email: Andy.Smetana@NovaAdvisory.com
LinkedIn: https://www.linkedin.com/in/andy-smetana/
 
Thank you for tuning in!
 
Tweetable Quotes:
“Sometimes it's not about having the right people. It's about those people having the right time.” - Susan Maron
“The point is to stay, to anticipate what those challenges are gonna be, and to stay way ahead of those changes with frequent communication to the whole group.” - Susan Maron
“For our most successful clients, Change management should occur from day one through go live, as a good differentiator for success.” - Susan Maron
“Change management doesn't, it's not rocket science. It doesn't take one. So the most successful clients have the simplest communications, the willingness. What makes organizational change management successful for a OneStream project is that willingness and the time to plan ahead.” - Susan Maron 

This is a continuation of last week’s episode 007 for Manufacturing Finance leaders exploring OneStream’s capabilities.
This week’s episode 008 shifts focus to a discussion of OneStream's capabilities for Manufacturing Finance organizations, as OneStream’s Dave Collins, Director of Solutions Consulting and Global Alliances at OneStream, deep dives into achievable benefits of any Manufacturing organization faced with disparate systems and processes exacerbated by Supply Chain disruptions and rising global prices. The need for more impactful Manufacturing Finance professionals is evident, and OneStream offers solutions via its unified intelligent finance platform.

Dive into the world of advanced manufacturing finance in this episode where a panel of Manufacturing Finance leaders explores how OneStream’s unified platform provides insights into customer and product profitability that are not provided by point solutions.
Learn from multiple-time OneStream customer, Chad Pisha, CAO of IPS Corporation, as he shares insights and practical strategies to harness the full potential of OneStream for detailed financial analysis and decision-making. Greg Hertling, Nova Advisory Partner, also joins to discuss how top manufacturers are leveraging OneStream's capabilities to gain a competitive edge in a world filled with Supply Chain challenges, by modeling forecast scenarios.
Join us to transform your Manufacturing financial operations into a powerhouse of efficiency and precision.

In this episode, Andy introduces OneStream's unified financial operations platform, discussing its unique capabilities such as Extensible Dimensionality, data quality, analytic services, and the Solution Exchange. Highlighting customer success stories and the benefits of integrating operational and financial data, Andy emphasizes how OneStream simplifies corporate performance management. Listen for insights on enhancing financial processes and strategic planning.
 
Key Highlights:
[00:01 - 06:51] Introduction to the OneStream Revolution
OneStream's mission is to enhance corporate financial management.
The role of Nova Advisory as an exclusive OneStream integration partner.
 
[06:52 - 14:12] The Distinctive Edge of OneStream
Comprehensive financial management on a single platform.
The disruption OneStream introduces in the corporate performance management (CPM) space.
Key functionalities within OneStream: data quality engines, consolidation tools, and security models.
 
[14:13 - 22:30] Pioneering Features of OneStream Explored
The concept of Extensible Dimensionality for adaptable financial reporting.
Ensuring data integrity through OneStream's data quality and analytic services.
How the Solution Exchange mirrors an app store, enriching OneStream's ecosystem.
 
[22:31 - 28:52] Customer Success and Efficiency Gains
Detailed examples of efficiency improvements and successes from existing OneStream users.
The impact of financial signaling on proactive decision-making and operational analytics.
How OneStream's platform supports a wide array of financial processes in a unified manner.
 
[28:53 - 31:48] Closing Segment
Enhances decision-making with advanced reporting and real-time analytics.
Supports strategic planning and forecasting to navigate market changes effectively.
Ensures accurate financial reporting, meeting global regulatory standards.
The Solution Exchange offers a variety of solutions for business customization and growth.
 
If you liked this episode of the show, CPM Customer Success, please LEAVE A 5-STAR REVIEW, like, share, and subscribe!
 
Get in touch with Andy:
Email: Andy.Smetana@NovaAdvisory.com
LinkedIn: https://www.linkedin.com/in/andy-smetana/
 
Thank you for tuning in!
 
Tweetable Quotes:
“One of the reasons customers choose OneStream is that OneStream eliminates fragmented systems and the nightmare that evolved in their past.” - Andy Smetana
“OneStream's philosophy when it comes to working with data is to let the data live where it best belongs.” - Andy Smetana
“Extensible Dimensionality is the technical enabler that allows OneStream to support and enforce corporate standards and controls.” - Andy Smetana

In this episode, Andy dives into financial planning and analysis (FP&A) with Nova Advisory Partner Greg Hertling, focusing on using OneStream for forecasting the future. Greg shares insights on FP&A's pivotal role, data integration, and process efficiency within OneStream, addressing real client challenges and enhancing forecasting accuracy.
 Greg Hertling, Nova Advisory Partner, brings over 20 years of experience in Financial Planning and Analysis (FP&A). With expertise in OneStream, he excels in data integrations, workflow design, analytics, and planning modules. Greg is dedicated to delivering seamless FP&A solutions and ensuring client success.
 
Key Highlights:
[00:01 - 09:04] Career Background and Introduction to OneStream Solutions
Greg’s career transition from industry (accounting and financial planning) to consulting.
Experience in finance transformation and use of CPM tools.
Transition to OneStream practice after being impressed at a conference.
Overview of OneStream's capabilities in FP&A, including data presentation and analysis.
 
[09:05 - 16:49] Overview of Financial Planning and Analysis (FP&A) in OneStream
FP&A's role in data production and presentation.
OneStream's dimensionality and extensibility for tailored business models.
Importance of actionable data presentation for decision-making.
Ability to drill down into details and customize planning processes.
 
[16:50 - 27:34] Enhancing Forecasting Accuracy and Dealing with Client Challenges
Processes and checks in OneStream ensuring data integrity and visibility.
Use of workflows for repeatable and efficient processes.
Example of addressing a complex client challenge with OneStream's flexibility.
Integration of financial data from various sources into the OneStream platform.
 
[27:35 - 33:51] Closing Segment
Success factors include scalability, error reduction, and streamlined processes.
Importance of centralized data storage and reporting in OneStream.
Encouraging adoption by showcasing ease of use and benefits over spreadsheets.
 
If you liked this episode of the show, CPM Customer Success, please LEAVE A 5-STAR REVIEW, like, share, and subscribe!
 
Get in touch with Andy:
Email: Andy.Smetana@NovaAdvisory.com
LinkedIn: https://www.linkedin.com/in/andy-smetana/
 
Thank you for tuning in!
 
Tweetable Quotes:
“FP&A's job is to translate those activities into financials.” - Greg Hertling
 “Strategy is all about kind of looking ahead to future desired outcomes. And then reasoning back to create a plan or set of actions to achieve those outcomes. In my mind, FP&A is or should be at the heart of that process.”  - Greg Hertling
 “OneStream's ability to generate reports, graphs, and dashboards, gives FP&A the tools to present data in a way that drives decisions.” - Greg Hertling