Management Development Unlocked - Management & Leadership Training Eric Girard

On this episode of Management Development Unlocked, Eric sits down with Heli Nehama Ozery, founder and CEO of Artemis OD, a management consulting firm based in Silicon Valley. For the past 15 years, Heli has been working with global companies to help them elevate performance and productivity while fostering employee growth. Heli is passionate about making learning experiential and creating “aha” moments. She also trains trainers and learning experts on how to do the same thing.
Eric and Heli’s conversation encompasses several topics, including navigating friendships at work when you become a manager, setting boundaries between work and your personal life, and creating a harmonious environment amid competition.
In this episode, you’ll hear:
Heli Nehama Ozery’s work with global companies to elevate performance and productivity and her passion for making learning experiential.Her experience navigating friendships at work after moving into a leadership role.Some of the common challenges new managers face when they manage their peers or friends and why people pleasers struggle more.The two main things required for managers to be most effective in dealing with a friend at work without losing the friendship.Setting clear boundaries between work and friendship.Immediately addressing issues to achieve resolution instead of letting them fester.Fostering a positive and collaborative team culture when there is competition at work and empathy’s role in smoothing things over.Avoiding resentment at work, building trust, and gaining support from others.Some successful strategies and best practices for overcoming conflict and creating a harmonious environment.Heli’s leadership development program for organizations and how it can help.
Connect with Heli Nehama Ozery:
LinkedIn
Artemis Organizational Development
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
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On this episode of Management Development Unlocked, Eric explores the five key habits of winning leaders with guest Rusty Fulling. Rusty is the founder and CEO of Fulling Management & Accounting, based in Olathe, Kansas. Fulling Management & Accounting serves business leaders around the country in the accounting space, helping them gain clarity, grow profits, and gain peace of mind.
Eric and Rusty start their conversation by exploring how consistency in leadership and being “boring” can create a more positive impact. They cover the three values consistency can produce, why managers should practice curiosity with their teams, and the differences between mentors, influencers, and coaches. You’ll also hear why setting boundaries is important as a mentor or mentee, the role effective listening plays in boosting a team’s morale, and Rusty’s advice for people who believe their companies aren’t pouring into or helping them grow.
In this episode, you’ll hear:
Consistency in leadership and why the “boring” can help create a more positive impact.Three values that consistency can produce: respect, integrity, and authenticity.Why managers should practice curiosity with their teams and the results it can produce.How you can apply curiosity to leadership, your business, and your community.The differences between a mentor, influencer, and coach.Where to look for a great mentor in personal, business, and spiritual.Becoming a mentor or a mentee as a manager, its benefits, and setting boundaries around those relationships.Effective listening and the role it plays in boosting a team’s morale.Recognizing a team member’s accomplishments based on their personality.Rusty Fulling’s advice for people whose companies aren’t pouring into or helping them grow.Resources Rusty recommends for working on personal and professional growth.
Connect with Rusty Fulling:
LinkedIn
Fulling Management & Accounting website
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Ethan Nash. Ethan is the CEO and a leadership consultant at Nash Consulting in the Seattle, Washington, area. Eric and Ethan dig into his background in management, consulting, and leadership development and training, the one thing managers should know to be successful, and what it means to create a psychological contract between a manager and their team. They also discuss the importance of psychological safety in the workplace, some practical tips for implementing skills and behaviors to develop psychological safety, and how to repair the psychological contract when it breaks.
In this episode, you’ll hear:
Ethan Nash’s background in management, consulting, and leadership development and training and his dad’s influence on his career choice.Why Ethan went into business with his dad early in his career.The one thing managers should know to be successful in their positions.The concept of a psychological contract between a manager and their team creates a sense of psychological safety.Employee engagement when they feel care and respect in their workplace.The skills and behaviors managers can implement to develop psychological safety at work.Making one-on-one meetings sacred and the questions you can use in them to build on the psychological contract.How to repair the psychological contract when it breaks.Ethan’s Managing with Mind and Heart program.
Connect with Eric Girard here:
Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!
Connect with Ethan Nash:
LinkedIn
Website - Use code MUPOD24 for a 24% discount!
Podcast
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Kristin Cummings, founder of Virtual COO. Virtual COO helps small and midsize businesses strategize to help their businesses grow. Eric and Kristin dig into how virtual or fractional C-suite team members can help businesses, what a COO’s job entails, and Kristin offers some helpful tips on forming relationships with the C-suite as a new manager.
Kristin, her husband, and their five-year-old son are traveling the world while they work as digital nomads. They’re currently spending several months in Europe.
In this episode, you’ll hear:
What a COO is and what they do for businesses of all sizes and types.Fractional and virtual COOs and the benefits having someone in this position can offer to a small or midsize business.Kristin’s tips for interacting with the C-suite as a new manager and why being clear about what you’re asking for is crucial.Getting buy-in from key stakeholders and how preparedness can help.Making an impact in your company as someone in operations.Creating a trusting relationship with visionaries as someone in operations and knowing when to shut ideas down.Kristin Cummings’s answers to Eric’s lightning round.
Connect with Kristin Cummings:
LinkedIn
Virtual COO on LinkedIn
Website
Management Time: Who’s Got the Monkey?
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

This episode of Management Development Unlocked features Jason Dreyer, a training and development professional with 18 years of experience in the field. Jason works for a midsize engineering firm, helping their leaders across the country to be better. Eric sits down with him to talk about the DISC personality assessment, how it can help you better understand your team and communicate more effectively, and some of the pitfalls that can come with this powerful tool.
In this episode, you’ll hear:
Jason Dreyer’s foray into learning and development 18 years ago and why it stuck.What DISC is (dominance, influence, steadiness, and conscientiousness).How DISC helps people understand their preferences surrounding work and relationships.The first activity Jason’s leadership development program does when they come together as a group.His first exposure to DISC and the characteristics that made it so attractive.Using DISC as a manager to support team communication and better understand what they need.Why managers should understand their own DISC profile in order for their team to understand them.Some of the pitfalls of DISC profiles and how to overcome those.The importance behind a leader flexing their style to the team rather than expecting everyone else to flex theirs.
Connect with Jason Dreyer:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Stephen Davis, the Director of Learning and Development at ArchKey Solutions. ArchKey is one of the nation’s leading electrical contractor and service suppliers. Stephen has been in the learning and development industry for more than 20 years and has experience in various industries, including healthcare and retail. He is also a proud husband and father.
In this episode, you’ll hear:
Stephen Davis’s 20+ years of experience in the learning and development space in various industries.Keeping it simple when it comes to developing new leaders and why you don’t have to reinvent the wheel.What Stephen believes new leaders struggle with the most.The differences between management and leaders and how to become a leader by managing the process.Why the process is unique to each individual and a firsthand example from Stephen.Incorporating empathy into your leadership style and having your team’s back when they need it.Learning to filter through the noise of leadership development and its dependence on your background, position, experience, etc.The assignment Stephen Davis creates for his leadership training sessions and why it applies more to your manager than you.An explanation of the Kirkpatrick Model levels of evaluation.His experience at Target and what made it a phenomenal leadership learning experience.Why the return on training has to be apparent to leadership.
Connect with Stephen Davis:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!