Management Development Unlocked - Management & Leadership Training Eric Girard

On this episode of Management Development Unlocked, Eric sits down with Ethan Nash. Ethan is the CEO and a leadership consultant at Nash Consulting in the Seattle, Washington, area. Eric and Ethan dig into his background in management, consulting, and leadership development and training, the one thing managers should know to be successful, and what it means to create a psychological contract between a manager and their team. They also discuss the importance of psychological safety in the workplace, some practical tips for implementing skills and behaviors to develop psychological safety, and how to repair the psychological contract when it breaks.
In this episode, you’ll hear:
Ethan Nash’s background in management, consulting, and leadership development and training and his dad’s influence on his career choice.Why Ethan went into business with his dad early in his career.The one thing managers should know to be successful in their positions.The concept of a psychological contract between a manager and their team creates a sense of psychological safety.Employee engagement when they feel care and respect in their workplace.The skills and behaviors managers can implement to develop psychological safety at work.Making one-on-one meetings sacred and the questions you can use in them to build on the psychological contract.How to repair the psychological contract when it breaks.Ethan’s Managing with Mind and Heart program.
Connect with Eric Girard here:
Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!
Connect with Ethan Nash:
LinkedIn
Website - Use code MUPOD24 for a 24% discount!
Podcast
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Kristin Cummings, founder of Virtual COO. Virtual COO helps small and midsize businesses strategize to help their businesses grow. Eric and Kristin dig into how virtual or fractional C-suite team members can help businesses, what a COO’s job entails, and Kristin offers some helpful tips on forming relationships with the C-suite as a new manager.
Kristin, her husband, and their five-year-old son are traveling the world while they work as digital nomads. They’re currently spending several months in Europe.
In this episode, you’ll hear:
What a COO is and what they do for businesses of all sizes and types.Fractional and virtual COOs and the benefits having someone in this position can offer to a small or midsize business.Kristin’s tips for interacting with the C-suite as a new manager and why being clear about what you’re asking for is crucial.Getting buy-in from key stakeholders and how preparedness can help.Making an impact in your company as someone in operations.Creating a trusting relationship with visionaries as someone in operations and knowing when to shut ideas down.Kristin Cummings’s answers to Eric’s lightning round.
Connect with Kristin Cummings:
LinkedIn
Virtual COO on LinkedIn
Website
Management Time: Who’s Got the Monkey?
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

This episode of Management Development Unlocked features Jason Dreyer, a training and development professional with 18 years of experience in the field. Jason works for a midsize engineering firm, helping their leaders across the country to be better. Eric sits down with him to talk about the DISC personality assessment, how it can help you better understand your team and communicate more effectively, and some of the pitfalls that can come with this powerful tool.
In this episode, you’ll hear:
Jason Dreyer’s foray into learning and development 18 years ago and why it stuck.What DISC is (dominance, influence, steadiness, and conscientiousness).How DISC helps people understand their preferences surrounding work and relationships.The first activity Jason’s leadership development program does when they come together as a group.His first exposure to DISC and the characteristics that made it so attractive.Using DISC as a manager to support team communication and better understand what they need.Why managers should understand their own DISC profile in order for their team to understand them.Some of the pitfalls of DISC profiles and how to overcome those.The importance behind a leader flexing their style to the team rather than expecting everyone else to flex theirs.
Connect with Jason Dreyer:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Stephen Davis, the Director of Learning and Development at ArchKey Solutions. ArchKey is one of the nation’s leading electrical contractor and service suppliers. Stephen has been in the learning and development industry for more than 20 years and has experience in various industries, including healthcare and retail. He is also a proud husband and father.
In this episode, you’ll hear:
Stephen Davis’s 20+ years of experience in the learning and development space in various industries.Keeping it simple when it comes to developing new leaders and why you don’t have to reinvent the wheel.What Stephen believes new leaders struggle with the most.The differences between management and leaders and how to become a leader by managing the process.Why the process is unique to each individual and a firsthand example from Stephen.Incorporating empathy into your leadership style and having your team’s back when they need it.Learning to filter through the noise of leadership development and its dependence on your background, position, experience, etc.The assignment Stephen Davis creates for his leadership training sessions and why it applies more to your manager than you.An explanation of the Kirkpatrick Model levels of evaluation.His experience at Target and what made it a phenomenal leadership learning experience.Why the return on training has to be apparent to leadership.
Connect with Stephen Davis:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

On this episode of Management Development Unlocked, Eric sits down with Matt Gjertsen, the founder and Chief Learning Officer of Better Every Day Studios. Better Every Day Studios aims to transform how companies view talent development by building custom training solutions that deliver business results for organizations. Matt uses what he learned as an instructor pilot in the U.S. Air Force and a SpaceX manager as a foundation for his training and development solutions. 
In this episode, you’ll hear:
Matt Gjertsen’s background in the U.S. Air Force and SpaceX, which laid the foundation for how he thinks about training and development.How Matt defines behavior-based training and the four levels of training evaluation using the Kirkpatrick Model.Why culture is just an accumulation of behaviors within an organization.The differences between behavior-based training and “normal” training and coaching.The three realms of practice: naive, purposeful, and deliberate, and why they are critical elements for a manager.How managers can apply behavior-based training with their teams.Identifying the gap between desired performance and current performance to focus your training.What Matt Gjertsen’s company does and the new products they offer help hiring managers and interviewers.
Connect with Matt Gjertsen:
LinkedIn
Website
Podcast
Peak by Anders Ericsson
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!

Today’s Management Development Unlocked features Wendy Pfeiffer, an executive in technology roles for the past 30 years. Wendy’s career focus is on the intersection of technology and business operations. Her goal has always been to help companies and people use technology for all their purposes. She primarily focuses on assisting mid-level and senior executives in developing and learning how to master the tech they operate.
Eric and Wendy explore the mistakes she made in her first management role, the three lessons she learned about being a good leader, how she implements Stephen Covey’s Seven Habits of Highly Effective People in guiding teams, and why leaders should strive to create long-term relationships with their teams.
This episode is all about establishing good leadership habits--advice new managers won’t want to miss.
In this episode, you’ll hear:
Wendy Pfeiffer’s background working at the intersection of technology and business and teaching mid-level and senior executives to master the tech they operate.The mistakes Wendy made in her first management role and how she handled devastating criticism from an employee.Three lessons she learned about being a good leader from that first management role.Why you should strive to advance to higher levels of management and the changing goals as you move up the ranks.Wendy Pfeiffer’s use of Stephen Covey’s Seven Habits of Highly Effective People to guide teams.Empathy’s role in management success and the loyalty it encourages from your team.Creating long-term relationships with your team and why they’re the secret sauce to your success recipe.What Wendy loves about the Great British Baking Show and humility as a superpower.
Connect with Wendy Pfeiffer:
LinkedIn
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Head over to girardtrainingsolutions.com to take a look at the 20+ courses I offer for new and experienced managers! Get your copy of the Amazon #1 Bestseller and #1 New Release Lead Like a Pro - The Essential Guide for New Managers while you’re there!
Connect with me on LinkedIn.
Please subscribe and comment!