820 episodes
Service Management Leadership Podcast Service Management Leadership Podcast
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- Tecnología
Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts:
o Monday: Jeffrey Tefertiller – Service Management topics
o Tuesday: David Cannon, PeopleCert
o Wednesday: Kenneth Gonzalez
o Thursday: Jeffrey Tefertiller – Asset Management topics
o Friday: Luigi Ferri
Please subscribe and rate wherever you listen to podcasts.
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Ep 13 - Cultural Factors and Collaboration
In this episode, kengon talks about some recent events and readings which address the impact of cultural factors on how team members collaborate. It has the benefit of being slightly shorter than the usual episode!
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Service Management Leadership - Striking The Balance
A brief discussion about metrics and measures
Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us.
Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page. -
Service Management Leadership - Guest Host Luigi Ferri Talking Advanced Persistent Threats
Luigi Ferri takes the mic to talk about Advanced Persistent Threats in this Service Management Leadership Podcast episode.
Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/theitsmpractice
Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss.
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.
Branding by Balaji - Follow him at @bwithbranding on Instagram
#ITSM #ITIL #AssetManagement #ServiceManagement #IT #BusinessContinuity #Transformation -
Service Management Leadership - Brooks Law
A brief discussion about Brooks Law and its impact on IT Asset Management
https://www.linkedin.com/events/globalitamsummit7178801112748105730/comments/
Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays). -
Ep. 12 - SFIA, Part 2
In this episode, kengon continues the conversation with John Kleist on how SFIA can provide value to organizations, hiring managers, and individual practitioners.
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Service Management Leadership - The Impact of AI, Part 3
A brief discussion about artificial intelligence governance
Each week, Jeffrey will be sharing his knowledge on Service Management (Mondays) and Asset Management (Thursdays).
Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, Asset Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us.
Jeffrey has been in the industry for 30 years and brings a practical perspective to the discussions. He is an accomplished author with seven acclaimed books in the subject area and a popular YouTube channel with approximately 1,400 videos on various topics. Also, please follow the Service Management Leadership LinkedIn page.