Dots. | Podcast of Paul Syng Paul Syng
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- Arte
"You can't connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future. You have to trust in something — your gut, destiny, life, karma, whatever." — Steve Jobs
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#21 Tom Henheffer — From journalism to saving the planet
Tom's work focuses on long-term strategic visioning and implementation, executive management, board management, team building, stakeholder relations, storytelling in digital media, and government relations. He is a proud human rights advocate, an experienced consultant, and formerly a journalist and entrepreneur.
At the Arctic Research Foundation, Tom develops and implements long-term strategy, oversees hiring, budgeting, communications and the management of relationships with community, government, corporate and university partners; seven research vessels; five renewable-powered Arctic-hardened laboratories; and ARF's ArcticFocus website and Arctic Research Database.
As a Senior Political Consultant, Tom led the federal Green Party's Rapid Response Team in the 2018 federal election and advised Annamie Paul during her successful campaign for GPC leadership. Tom was also Director of News and Digital at VICE Canada, an editor at the Toronto Star, and a reporter at Maclean's Magazine.
He also worked as the Executive Director of Canadian Journalists for Free Expression, which protects the right to free expression in Canada and worldwide.
Originally from New Brunswick, Tom has consulted on and helped pass crucial legislation in Canada and Ontario. This includes reforming Bill C-51, successfully lobbying for Canada’s first Press Shield Law, and passing Ontario’s anti-SLAPP legislation. He helped fight against a major crackdown on the free press in Croatia, a fight which had a major part in the formation of a new, democratically elected government. Tom has successfully advocated for the release of jailed journalists worldwide and has facilitated the disbursement of dozens of life-saving grants to journalists in distress throughout the globe.
As a journalist, Tom covered everything from food insecurity, resource extraction, serial killers, and the Toronto International Film Festival. He’s also launched numerous digital and print products, including Canada’s first national Web TV program, Macleans: TV, and the Toronto Star’s Small Business Section and Star Business Club. A former videographer and small business owner, Tom has also designed, patented and licenced innovative products for shooting video with digital SLRs.
SPEAKER LINKS
Host, Paul Syng: https://linktr.ee/paulsyng
Guest, Tom Henheffer: https://www.arcticfocus.org/
EPISODE LINKS
Spotify, Apple, Anchor & more: https://anchor.fm/PAULSYNG
00:00:00 Who is Tom Henheffer
00:03:48 Tom's career in journalism
00:07:44 Decline of journalism
00:15:30 The business of journalism
00:24:01 Canadian media and social media
00:28:17 What is the Artic Research Foundation?
00:39:29 Blackberry CEO Jim
00:41:11 Politics and planet
00:49:44 Procurement and the planet
00:53:44 How to get involved with ARF
00:58:15 3001 Questions all about me -
#20 Bill Harper — Deep dive into everything "BRAND"
Throughout his career, Bill has been obsessed with helping businesses discover their true purpose – and turning that insight into exceptional experiences that bind brands and their customers together.
Whether helping launch the CarFax Vehicle History Report to the consumer market, positioning Delsey as North America’s lightweight luggage leader or preparing start-ups like Bleep CPAP to disrupt their category, Bill has been passionate about turning consumer insight into category leadership.
He believes that every brand has the potential to dominate their category – to create a contagious, market-shattering impact on their customers and competition.
Since 1998, Bill has created brand strategies and creative campaigns for more than 300 brands around the globe. He has engaged audiences for brands like EverBank, Music & Arts, Delsey Luggage, Red Hot & Blue, Denny’s, Precision Tune and Enterprise Rent-a-Car, to name a few. On their behalf, Bill uncovered unique insights into the consumer set, created campaigns that positively disrupted their categories and caused countless competitors sleepless nights.
Bill is an optimist at heart. He believes that every good idea has a passionate message standing behind it.
SPEAKER LINKS
Host, Paul Syng: https://linktr.ee/paulsyng
Guest, Bill Harper: https://brandbosshq.com/
EPISODE LINKS
Spotify, Apple, Anchor & more: https://anchor.fm/PAULSYNG
CHAPTERS
00:00:00 Welcome to the show, Bill!
00:05:17 What is a brand?
00:11:20 Breaking the myth of B2B vs B2C
00:19:30 Tow truck story
00:27:13 Helping clients get out of their own way
00:31:27 The creative genius Rolodex
00:40:53 From toxic relationship to true partner
00:56:00 Are you willing to be great?
01:07:02 The right person and the right vision
01:23:02 Eight powerful ideas
01:33:51 Brand is agnostic to what and how you do it
01:38:12 How to bring internal and external stakeholders on the journey
01:44:02 When internal adoption fails
01:57:10 How to build an audience by being irrelevant
02:06:00 What to do with negative comments
02:12:05 Haters grow your brand and audience
02:16:23 How much time Bill spends on making content
02:22:05 3001 Questions all about me
02:23:52 Summarizing the second half
02:32:08 Closing remarks -
#19 Coach Sheeba — Talking thyroid health
Sheeba has become a voice of insight and encouragement within the health community, especially on platforms like TikTok and YouTube, where she openly discusses the complexities of thyroid disorders. With each story she shares, Sheeba shines a light on the unique array of symptoms that people with these conditions experience, both in diversity and intensity. Her own personal journey with the disorder is marked by a vivid recollection – the day fatigue overwhelmed her after a seemingly normal work routine with clients. This poignant memory of utter exhaustion led to a realization that she was battling more than just physical tiredness; it was a sign of severe depression intertwined with her thyroid condition. Her raw and personal narratives not only raise awareness about the condition but also serve as a beacon of hope and understanding for others navigating similar health challenges.
SPEAKER LINKS
Host, Paul Syng: https://linktr.ee/paulsyng
Guest, Coach Sheeba: https://www.tiktok.com/@xsheebax
EPISODE LINKS
Spotify, Apple, Anchor & more: https://anchor.fm/PAULSYNG
CHAPTERS
00:00:00 Welcome to the studio, Marc Jacobs
00:02:13 Who is Sheeba
00:04:21 Thyroid TikTok taking off
00:05:54 Inspiration behind talking thyroid
00:08:47 Mental and physical symptoms of thyroid
00:12:24 Handling hateful comments on social media
00:14:21 What is a thyroid and what does it do
00:16:16 Early success on YouTube
00:20:52 YouTube audience don't like change
00:25:56 Three things to know about your thyroid
00:33:28 Paul's protocol part one
00:48:05 Thyroid and depression
00:51:58 Paul's protocol part two
00:54:25 How to get started on your superhuman journey
01:00:49 Harmful effects and downside of TRT
01:08:54 Keeping up with the latest in thyroid research
01:11:24 Summary and final advice on thyroid and health
01:15:45 3001 Questions
01:16:24 Closing remarks -
#18 John LePore — From Marvel movies to the insane F1 + Apple Vision Pro concept
John LePore is a highly skilled professional known for blending creative innovation with pragmatic thinking. His career is marked by his ability to inspire excitement about the future through consulting with organizations, leading teams, or directing innovation. With a rich background as the Principal/Chief Creative at Perception, LePore has excelled in motion design and user experience and has over a decade of leadership, direction, and strategy. He is an accomplished public speaker who captivates audiences worldwide by demystifying popular films and products. LePore distinguishes himself in consulting, offering concentrated value to overcome specific challenges, inspiring leadership and forging new competencies within organizations. Based in the NYC Metro area, he consults globally, contributing to film, technology, automotive, and more, and is accessible through various social media platforms and professional networks.
SPEAKER LINKS
Host, Paul Syng: https://linktr.ee/paulsyng
Guest, John LePore: https://twitter.com/JohnnyMotion
EPISODE LINKS
Spotify, Apple, Anchor & more: https://anchor.fm/PAULSYNG
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F1 + Apple Vision Pro Concept
https://youtu.be/y9FpgxNeWJk?si=4_TlkNgxwNvbhMbU
TIMESTAMPS
00:00:00 Greetings
00:01:53 Who is John?
00:13:46 How John thinks about his work with Marvel Avengers
00:24:34 What it means to have genuine empathy
00:30:22 What it means to get curious
00:38:13 Meeting clients where they are
00:46:47 John's Black Panther story
00:52:44 Detaching from the outcome
00:58:13 The holy trinity question by Paul
01:01:07 How John thinks about Digital Product Design
01:07:55 John's hot take on the Apple Vision Pro
01:10:04 John's F1 concept was viewed over 55 million times
01:14:49 A simple way to understand "The Metaverse'
01:20:13 Why do automobile interfaces suck
01:29:46 What Hanz Zimmer & Linkin Park and cars have in common
01:35:05 John's involvement with top-secret projects
01:39:29 Working in digital product vs automotive company
01:51:45 What John's race instructor dad taught him
02:03:35 John's design of the Porsche instrument gauge cluster
02:17:02 Designing for the future vs futuristic design
02:28:07 John's on a mission, and you should hire him
02:34:38 3001 Questions all about me
02:37:44 Paul summarizes key takeaways
02:39:25 Closing remarks by John -
#17 Jen Allen-Knuth — Lead generation 101 for service based businesses
Jen was a full-cycle Enterprise Sales rep for 18 years. As a seller who made every mistake in the book, she believes sellers don’t need to be motivated; she feels they need to be empowered.
Jen teaches the strategies and tactics to earn buyer attention and trust. She has sold $50M+ to C-level Sales, Marketing, and Strategy executives while at Corporate Executive Board, Gartner, and Challenger Inc. (the company behind The Challenger Sale). Jen was a Relationship Builder who learned to sell like a Challenger.
Jen has hosted the Winning the Challenger Sale podcast (growing the audience from 2k to 20k listeners per month) and created the role of Chief Evangelist at Challenger. This Is when she fell in love with speaking at SKOs to help Sales and marketing teams rethink their beliefs and assumptions about how to earn buyer attention and trust and defeat the status quo.
SPEAKER LINKS
Host, Paul Syng: https://linktr.ee/paulsyng
Guest, Jen Allen-Knuth (aka DemandJen): https://demandjen.com/
EPISODE LINKS
Spotify, Apple, Anchor & more: https://anchor.fm/PAULSYNG
TIMESTAMPS
00:00 Warming up and stretching
02:14 Who is Jen, and why she can't stop rescuing animals
03:49 Jen is not your guru (*wink Tony Robbins)
06:10 Lead Gen (Sales 101 with email and social)
09:04 How to know your client's problems
12:33 How to write a crispy email
15:25 Who do you email at a company?
18:04 Don't make this rookie mistake
19:47 Showing up like a boss to the first booked meeting
22:42 How to compound your upfront research by getting curious
24:17 Jen's LinkedIn strategy
27:09 Knowing your client's priorities
28:54 How to show up on social media
31:36 Another reason why you should be personable online
32:36 Bite-sized summary by Paul
33:15 Wisdomous last words by Jen
33:48 Josh Braun fan club
34:21 3001 questions all about me
36:04 Closing remarks -
#16 Andrew Hegarty — From skating to product design
Andrew Hegarty has ten years of experience working in and advising startups in Toronto. He’s an active mentor to designers and product managers, sharing his experiences and lessons learned from growing an early-stage startup and design practice. He's passionate about mentorship, team empowerment, continually improving product development processes, and building strong organizational cultures.
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EPISODE LINKS
Spotify, Apple, Anchor & more: https://anchor.fm/PAULSYNG
Host, Paul Syng: https://linktr.ee/paulsyng
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TIMESTAMPS
00:00:00 Getting started, our common friend
00:06:29 How Andrew got into design
00:14:23 Andrew's first paid client
00:17:35 Developing a problem-solving approach
00:19:35 Getting serious about a design career
00:21:06 Andrew's true passion
00:24:36 Skating helped Andrew step out of his comfort zone
00:28:20 Isolation parallel to remote work
00:31:56 Advice for people in 0-1 stage companies
00:39:47 Early career, education and first job
00:42:59 To defend the work or not is the question
00:53:49 Choice and signs of maturity
00:56:32 Windows vs Mac
00:58:33 A decade at Street Context
01:03:03 Killing your darlings
01:07:02 Throwing yourself into the deep end (beginner's mind)
01:13:45 From design to product
01:20:00 Design decisions based on where you are
01:25:23 Fintech rebrand, behind the scenes
01:37:22 Why Andrew moved into a product role
01:44:46 Shy kid in basement to talking to clients and loving it
01:52:23 3001 Questions All About Me
01:56:51 Be the dumbest person in the room
01:58:03 Closing remarks