37 episodes

Tired of interview podcasts? Us too. That's why we created Unsolicited Feedback - the podcast that should have come out 5 years ago, but we're making it anyway. In this podcast, Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack) and friends provide unfiltered feedback on the products they actually use, along with key product lessons.

Essentially, we're taking the conversations that happen between experts at invite-only happy-hours and delivering them to the podcast platform of your choice.

Although no one asked for their opinions, they're sharing them. It's like eating Goodles when you want Kraft Mac n Cheese, or Olipop when you want Pepsi - it feels wrong, yet so right.

Each week, they analyze recent announcements, features, and releases across product and growth. The hosts make predictions about where Threads and Twitter will be in a year, and analyze unparalleled growth loops at LinkedIn. They give respect where it's due, but also deliver tear-downs when the writing’s on the wall. Sorry, not sorry!

Unsolicited Feedback Brian Balfour & Fareed Mosavat

    • Tecnología

Tired of interview podcasts? Us too. That's why we created Unsolicited Feedback - the podcast that should have come out 5 years ago, but we're making it anyway. In this podcast, Brian Balfour (Reforge, HubSpot), Fareed Mosavat (Reforge, Slack) and friends provide unfiltered feedback on the products they actually use, along with key product lessons.

Essentially, we're taking the conversations that happen between experts at invite-only happy-hours and delivering them to the podcast platform of your choice.

Although no one asked for their opinions, they're sharing them. It's like eating Goodles when you want Kraft Mac n Cheese, or Olipop when you want Pepsi - it feels wrong, yet so right.

Each week, they analyze recent announcements, features, and releases across product and growth. The hosts make predictions about where Threads and Twitter will be in a year, and analyze unparalleled growth loops at LinkedIn. They give respect where it's due, but also deliver tear-downs when the writing’s on the wall. Sorry, not sorry!

    Tinder's New Safety Feature Delivers More Than Just Security w/ Mariah Muscato

    Tinder's New Safety Feature Delivers More Than Just Security w/ Mariah Muscato

    Tinder's New Safety Feature Delivers More Than Just Security to the Legendary Swiping App 🎉
    In this episode of 'Unsolicited Feedback', host Fareed Mosavat and guest Mariah Moscato (Director of Product, HubSpot) discuss the intricacies of dating apps, with a focus on Tinder's new safety feature, 'Share My Date'. This feature allows users to share their location and date details for safety purposes. They explore how it not only enhances user safety but could open Tinder to new user groups and potentially drive network effects. Mariah shares her personal journey of moving to Dublin, her experiences with dating apps, and insights into how dating behaviors are evolving, especially around ethical non-monogamy. They also touch on how dating apps like Tinder could evolve to include non-dating functionalities and improve user engagements. 
    Check out a full summary here, and stay tuned as our Deep Dive this week covers the magical world of Disney!

    • 26 min
    Feedback on Humane, Limitless, and AirChat: Positioning and Strategy Insights w/ Kieran Flanagan

    Feedback on Humane, Limitless, and AirChat: Positioning and Strategy Insights w/ Kieran Flanagan

    Feedback on Humane, Limitless, and AirChat: Positioning and Strategy Insights For Early Stage Companies
    In Part 2 of our conversation with Kieran Flanagan, CMO behind Zapier & HubSpot, we wanted to get back to our roots with some Unsolicited Feedback on the product launches of Humane AI, Limitless, and AirChat. Along the way, we uncovered a few key lessons for any early stage company navigating the complexities of market entry and product development.
    If you think we’re wrong about any of this, we hope you’ll tell us on LinkedIn!
    As always, a full summary is available at Unsolicitedfeedback.co!

    • 26 min
    The New AI Marketing Playbook Amid Google's Stumbles w/ Kieran Flanagan

    The New AI Marketing Playbook Amid Google's Stumbles w/ Kieran Flanagan

    The New AI Marketing Playbook Amid Google's Stumbles 
    This week on Unsolicited Feedback, Brian Balfour & Fareed Mosavat welcomed Kieran Flanagan, and within 30 seconds of taping, Kieran dropped a 💣 on us! He’s leaving his role as CMO of Zapier and rejoining HubSpot to lead initiatives at the intersection of marketing and AI!
    Kieran is driven by the opportunity to define the future of marketing in an AI-driven world, and that naturally became our first topic.
    As Kieran prepares to dive back into HubSpot, Brian mentions that a lot of HubSpot’s success has been accelerated by its ability to conquer Google. So, naturally, we questioned what lies ahead for this behemoth amidst the rise of AI and what the implications of Google’s latest SEO decisions are, given the broad dependency of marketing strategies on Google's search capabilities.
    Fareed optimistically suggests that Google will adapt and continue to thrive. However, Kieran presents a compelling counterargument, starkly stating, "Google will not be fine." 🔥🔥🔥
    After some spicy 🌶️ Unsolicited Feedback for Google, Kieran builds a "AI Marketing Playbook," a fascinating framework for navigating the new realities of an AI-driven marketing world.
    The initial four pillars are:

    Personalization

    PLG 2.0

    Multimodal Focus

    Creator Partnerships


    Visit us at UnsolicitedFeedback.co for a full summary!

    • 57 min
    Product Lessons from Netflix's "Big Vape: The Rise and Fall of Juul" with Penelope Talbot-Kelly

    Product Lessons from Netflix's "Big Vape: The Rise and Fall of Juul" with Penelope Talbot-Kelly

    Product Lessons from Netflix's "Big Vape: The Rise and Fall of Juul" with Penelope Talbot-Kelly
    In a fascinating episode of our podcast, Penelope Talbot-Kelly & Fareed Mosavat dove deep into the Netflix documentary "Big Vape: The Rise and Fall of Juul."
    The discussion revealed critical insights that resonate far beyond the e-cigarette industry, touching on fundamental issues relevant to all tech companies.
    But first, Fareed and Penelope discuss the broader tech landscape, discussing trends such as AI, layoffs, and how these elements influence the current work culture. Penelope shared firsthand experiences and observations about the changing dynamics in recruitment and employee experiences, especially during times of economic downturns.
    The tech labor market discussion starts immediately, and the Big Vape / Juul analysis begins at 15:30.
    Join us at UnsolicitedFeedback.co for a full summary of the spiciest hottakes and most compelling lessons derived from the conversation!

    • 40 min
    Analyzing Google's Rumored HubSpot Buy & The Future of CRMs w/ Penelope Talbot-Kelly & Austin Hay

    Analyzing Google's Rumored HubSpot Buy & The Future of CRMs w/ Penelope Talbot-Kelly & Austin Hay

    Unpacking the Google-HubSpot Acquisition Rumors: Implications for the Future of CRM
    This week on "Unsolicited Feedback," host Fareed Mosavat welcomed Penelope Talbot-Kelly, GM of Platform & Services at DoorDash, and Austin Hays, a veteran in CRM and Martech, to discuss the buzzing rumors about Google potentially acquiring HubSpot.
    Austin previously joined us to chat about HubSpot’s acquisition of Clearbit. Well, he’s back to help us delve deeper into what this new merger could mean for the CRM landscape and digital marketing tools.
    Join us at Unsolicitedfeedback.co for a full summary!

    • 49 min
    Erik Allebest of Chess.com: Transforming a Niche Business into a Global Phenomenon

    Erik Allebest of Chess.com: Transforming a Niche Business into a Global Phenomenon

    Ever wondered how a game as old as chess could become a global sensation in the digital age? The answer lies in the power of product, growth, and, more recently, AI.
    In our latest episode of Unsolicited Feedback, Joff Redfern and Fareed Mosavat had an insightful conversation with Erik Allebest, CEO of Chess.com. This episode explores the intersection of technology, human behavior, and ethics in the world of online chess, focusing on how Chess.com leverages AI to revolutionize the game while confronting challenges like cheating and maintaining a fair competitive environment. Insights from the platform's journey illuminate broader lessons in innovation, user engagement, ethical considerations, and growth strategy.

    • 1 hr 5 min

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