You Made a Big Mistake at Work. Now what‪?‬ Paralegals on Fire! with Ann Pearson

In this episode, host Ann discusses the topic of making mistakes as a paralegal and how to handle them. She emphasizes the importance of acknowledging and assessing the mistake, notifying the attorney, fixing the mistake, and reflecting and learning from it. Pearson shares a cautionary tale of a secretary who tried to hide a mistake and the negative consequences that followed.
Key Takeaways: Mistakes happen to everyone, even attorneys, and it's important to acknowledge and address them rather than trying to hide or cover them up.
When a mistake occurs, it is crucial to assess how it happened and take responsibility for it. Avoid making excuses or blaming others.
Communicating the mistake to the attorney should be done with honesty, professionalism, and a focus on potential solutions.
Fixing the mistake may involve correcting documents, amending filings, or taking immediate steps to mitigate the impact on clients or cases.
Reflection and learning from the mistake is essential to prevent similar errors in the future. Consider implementing workflows or procedures to avoid repeating the same mistakes.
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