What Bubbles Up Phil and Barry

Barry and Phil are thrilled to be joined by Donald Chesnut, a CX, Product Design and Customer Success Leader and the former CXO of General Motors, Mastercard, and Sapient. In this episode, Donald regales us with a brief history lesson of how the field of UX evolved from the early days of AOL to the present day of Product and CX, and what we can expect for the future of the field. We discuss the ethical dilemmas posed by data-rich, AI-driven experiences, and the role Designers must play in preserving intent, perception, and understanding for the user. We also discuss Donald's upcoming book, and how the lessons learned from the past are informing our shared future. Whether you are a seasoned design and UX pro, a junior designer just starting out, or a business leader trying to understand where the market is going, this is the episode you should listen to. Cheers!

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In this episode, Barry and Phil are joined by Podcaster, Entrepreneur, Author, and the Founder and CEO of Ginni Media, Ginny Saraswati. With roots in Sri Lanka, Ginny shares her story of spending a decade in terrestrial radio in her adopted hometown of Melbourne, Australia, seeing the trend toward "autonomous listening", eventually starting her own podcast, and taking her listeners with her to New York. In the process, she found herself advising fellow podcasters on the craft of storytelling and the importance of creating an authentic audio identity. Thus was born her company, Ginni Media, to go along with "The Ginni Show", a podcast about podcasts. We talk about what makes for a good podcast idea, a good name, a good host, and a good guest experience. We wrap with Ginni giving us a thorough grading on what we are doing well, what we can improve upon, and most importantly...who does it better. Enjoy!

Drinks: High Noon Pineapple Hard Seltzer, Trillium Brewing Company Congress Street IPA, Aquafina water

Links: www.ginnimedia.com


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In this episode, Barry and Phil are joined by none other than the Chairman and Co-Founder of WongDoody, Tracy Wong. Tracy discusses his notion of 'Creative Democracy', a team-oriented approach to the art and science of ideation, about which he is writing in an upcoming book. Borne of insight, guided by inspiration, and supported by servant leadership, "Creative Democracy" is, at its essence, the acknowledgement that as long as there is a safe and conducive environment, good ideas can come from anywhere. We also discuss the ad industry of the early 90's, how the industry continues to evolve, and why in this constant state of change, businesses need to heed Jeff Bezos' words and focus on 'what stays the same'. Enjoy!

Drinks: Mighty Squirrel Brewing Co. Magic Rain Hazy IPA, Sixpoint Brewery Lil’ Shucker Kölsch, Starbucks Pike Place Medium Roast Coffee

Links: www.wongdoody.com


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In this episode, Barry returns from a week in Las Vegas for this year's installment of Adobe Summit. The theme of this year's Summit is 'Real World Application', wherein we discuss all the latest and greatest developments in the role of Generative AI in the Enterprise Content Supply Chain. We also discuss what might have been had the Figma acquisition gone through, and the power of community even among competitors. Enjoy!

Links: www.merkle.com, www.wongdoody.com

Drinks: J Wakefield Brewing New England Douple IPA, Just Water


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In this episode, Ralf Gehrig, the Global Chief Experience Officer for WongDoody | Infosys, joins us for a drink and a chat about all things Experience Design in the year 2024! We begin with Ralf's origin story as the son of a butcher and restaurateur, followed by his entrepreneurial stints running a small design firm, its eventual acquisition by Infosys, and finally his current role. We then delve into 3 key areas of deep discussion that all designers should be thinking about this year: designing for value, AI (of course), and what needs to change as a result of the other two factors. It is a wide-ranging discussion that should be a real treat for those in the Design community. Enjoy!
Drinks: Berkshire Brewing Co. Lost Sailor IPA, Basic City Beer Co. Our Daily Pils German Pilsner, German Hard Cider
Links: https://www.wongdoody.com

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In this episode, Barry and Phil welcome new guest Maury Postal, a strategist, Creative leader, digital nerd, and Principal of The Office of Maury Postal. Maury joins us for a drink and a chat about what predictions he has for 2024, and what he resolves to do about it. We discuss everything from craving technology that just works, to craving a return to the natural world and how the two are inextricably linked. We also lament the unfortunate demise of Invision, and an overall sense of the end of the "fun" Internet. It was such an engaging and wide-reaching conversation, Maury shared 8 predictions and we only had time to discuss 5! Enjoy!

Drinks: 3 Floyds Brewing Co. Pride & Joy Mild Ale, Hardywood Park Craft Brewery Hopkeeper Double IPA, Inky Spanish Red Wine

Links: https://mopostal.com/






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