Empathy in design Chris Ortega

In this episode we discuss social anxiety and it’s crippling effects on mental health and how design teams can reduce its effects on projects and meetings.

This episode covers the concept of empathetic impasse. I provide numerous examples of brands that have been guilty of committing this phenomenon and what the alternative is.

In this episode we discuss the MI technique, an approach that is used in clinical psychology but has a use case for UX research.

In this episode we learn about using the scaling method to manage distracting thoughts that seek to bog us down and make us show up less for others.

This short episode explores the challenge of being intentional with our thoughts and time so that we can show up fully present for creative design activities.

In this short episode I connect empathy to my design thinking and extend gratitude to culture for bridging me to other’s experiences.