Chalk Talk Podcast - Amy's EDU Mark Banks & Aaron M. Clay

Mark Banks and Aaron M. Clay discuss the age-old saying, "The customer is always right." Is this true? But what if they are, in fact, wrong? How should employees handle this situation? How should leaders prepare their employees for this situation?

Mark and Aaron introduce Amy's Ice Creams and the foundation for our Chalk Talk. We'll introduce you to the culture of Amy's and where it all began.