18 min.

Building a tight community of in-house service designers / Marc Fonteijn / Circle #07 Service Design Show

    • Zaken en persoonlijke financiën

How do you keep growing as a mid / senior level service design professional?

It's mostly likely less and less through formal theory and education.

Once you reach a certain level of maturity in your craft suddenly the small details and nuances start to make a big difference. But you won't find those things on Google.

These learnings are hidden in the lived experiences from other professionals and communicated through rich stories.

Until recently there wasn't a place where you could get exposed to these stories on a regular basis.

That's why in the summer of 2021 I started an experiment called the Circle. The Circle is a community of and for in-house service designers. We gather on a monthly basis to learn from each other around different topics.

The goal with the Circle was to create a safe space where it's okay to talk about the messy parts of our work. A place where you can go deep into the practice. Yes, nerding out on service design if you will :)

Now, half a year later, it was time to evaluate this experiment and define it's next iteration. Of course this happened in co-creation with the current participants.

In this short podcast episode you get a sneak peak inside the Circle.

You'll learn what's working and what isn't. The exciting plans we have for this year. And if a community like this could be right for you.

If you're currently not working in-house and still made it to the end of this email... let me know if you'd be interested in a community like this but for independent and agency folks.

--- [ CIRCLE ] -—

Join our community of in-house service design professionals at the Circle.

https://www.servicedesignshow.com/circle/

How do you keep growing as a mid / senior level service design professional?

It's mostly likely less and less through formal theory and education.

Once you reach a certain level of maturity in your craft suddenly the small details and nuances start to make a big difference. But you won't find those things on Google.

These learnings are hidden in the lived experiences from other professionals and communicated through rich stories.

Until recently there wasn't a place where you could get exposed to these stories on a regular basis.

That's why in the summer of 2021 I started an experiment called the Circle. The Circle is a community of and for in-house service designers. We gather on a monthly basis to learn from each other around different topics.

The goal with the Circle was to create a safe space where it's okay to talk about the messy parts of our work. A place where you can go deep into the practice. Yes, nerding out on service design if you will :)

Now, half a year later, it was time to evaluate this experiment and define it's next iteration. Of course this happened in co-creation with the current participants.

In this short podcast episode you get a sneak peak inside the Circle.

You'll learn what's working and what isn't. The exciting plans we have for this year. And if a community like this could be right for you.

If you're currently not working in-house and still made it to the end of this email... let me know if you'd be interested in a community like this but for independent and agency folks.

--- [ CIRCLE ] -—

Join our community of in-house service design professionals at the Circle.

https://www.servicedesignshow.com/circle/

18 min.

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