Dawn to Dusk Podcast for Entrepreneurs and Authors - When Companies Care #1001 Dawn To Dusk Podcast for Entrepreneurs and Authors

When companies care, you notice it right away. Perhaps because it is found so infrequently it seems surprising. It’s always nice when you frequent a business and they recognize you or even know your name and treat you like gold. When you shop online, it’s nice to see your name with a message, “Welcome back, Dawn!”

When I shop at some establishments, they  ask, “Did you find what you were looking for?” It should be, “Did you see our new item (with details about it), let me show you,” and they take you to the product they are describing. “We’re having a sale on this item this week,” they might add. “Did you see our newest items?”

Learn more about how to provide outstanding customer service no matter what field or career realm you occupy.