Designer on Board Designer on Board

In dieser Folge zu Gast: Mauro Rego. Mauro ist der ehemalige Service Design Director von DesignIT sowie Mitbegründer der Service Design Community Berlin und des Service Experience Camps. Wir beschäftigen uns damit, was Service Design überhaupt genau bedeutet und wie sich Service Design von UX Design unterscheidet. Wir vergleichen die Vor- und Nachteile von in-house Design Teams und Agenturen und fragen uns: wie erklärt man den Value of Design?

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Designer On Board – The Design Leadership Podcast
We meet those who push design in their organizations everyday to improve things around us sustainably.

Goodpatch is a global ui design company with studios in Tokyo, Berlin, Taipei and München. We help businesses to design and develop digital services, create our own products and collaborate in ventures. The products we design have already changed the lives of millions of people.

goodpatch.com/en/

Music: AB Syndrom

In dieser Folge hatten wir Max Fellmuth als Gast. Max abreitet bei Mercedes-Benz.io. Dort hat sich Max ein Team aufgebaut mit Leuten, die hauptsächlich aus einem Start-Up Kontext kommen und er bildet die Schnittstelle zwischen diesem Team und dem großen Daimler Konzern. Wir unterhalten uns darüber, was MercedesBenz.io überhaupt macht und vor welchen Herausforderungen Max Tag für Tag steht.

https://www.mercedes-benz.io/
https://www.bertha.app/
https://www.lab1886.com/

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Designer On Board – The Design Leadership Podcast

We meet those who push design in their organizations everyday to improve things around us sustainably.

Goodpatch is a global ui design company with studios in Tokyo, Berlin, Taipei and München. We help businesses to design and develop digital services, create our own products and collaborate in ventures. The products we design have already changed the lives of millions of people.

https://goodpatch.com/en/

Music: AB Syndrom

Today many successful corporations understand the importance of shifting towards becoming digital product companies. As part of this transformation, the step of going in-house seems to become an increasingly attractive option for designers.

In 2017 Maria did exactly that. She joined Finnair as Lead Designer after 6 years at Futurice, one of Finland’s leading agencies.

However, this was not her first evolutionary step as a designer. Her design career started in academia. As part of ME310 teaching team she was coaching students in Aalto’s joint innovation program with Stanford University.

During that time she joined Futurice and grew more and more into agency life.

Once at Futurice, she quickly climbed the ladder from UX/UI Designer, to Senior Designer, and later to Lead Service Designer

With her new role on Finnair’s digital platform team, she collaborates again with agencies but this time from the other side.

In this episode Boris met Maria in Helsinki and discussed this exciting journey with her.
Links & References:

Find Maria Lumiaho on Twitter
https://twitter.com/marialumiaho

Finnair
https://www.instagram.com/feelfinnair/

Open positions on Finnair’s digital team https://company.finnair.com/en/careers/digital-experts

ME310 - Global Innovation Program at Aalto University
http://me310.aalto.fi/

Futurice
https://futurice.com/

Our thanks go to Frantic for hosting us at their wonderful office to record this episode https://www.frantic.com/

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Designer On Board – The Design Leadership Podcast with Dorothée Schwartzmann & Boris Milkowski

We meet those who push design in their organizations everyday to improve things around us sustainably.

Goodpatch is a global UI design company with studios in Tokyo, Berlin, Taipei and München. We help businesses to design and develop digital services, create our own products and collaborate in ventures. The products we design have already changed the lives of millions of people.

https://goodpatch.com/


Music: AB Syndrom
https://open.spotify.com/artist/6L8qZVWC4sWuYRSDXMLpsc

In 2016 Anne Stenros has been appointed as the very first Chief Design Officer (CDO) for the City of Helsinki. Two years later Helsinki actually is still among the first cities in the world to hire a CDO. Looking back Anne describes her experience more as one of a Chief Disruption Officer. In this episode she shares with us some of her challenges being a design leader inside a 40,000 people organization and shows us ways how a city can invite their citizens to participate.

Find Anne Stenros on Twitter: https://twitter.com/CasaAnna
Photo Credit: Nina Stenros


Links & References:

British educator and author Sir Ken Robinson and his writings about creativity
http://sirkenrobinson.com/

Book about un-conference: “Open Space Technology – A User’s Guide” by Harrison Owen. (Originally published 2008, but a new revised edition is available.)
ISBN: 1576754766

Scenario processing: “Strategic Reframing: The Oxford Scenario Planning Approach” by Rafael Ramirez and Angela Wilkinson.
ISBN: 1576754766

Space10 in Copenhagen, A future-living lab on a mission to design a better more sustainable way of living. https://space10.io/

Service Experience Camp http://serviceexperiencecamp.de/
Anne’s talk: https://youtu.be/T7PEntGBgkM


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Designer On Board – The Design Leadership Podcast with Dorothée Schwartzmann & Boris Milkowski

We meet those who push design in their organizations everyday to improve things around sustainably.

https://goodpatch.com/
Goodpatch is a global UI design company with studios in Tokyo and Berlin. We design and develop digital products for mobile, desktop and the internet of things.

Music: AB Syndrom
https://open.spotify.com/artist/6L8qZVWC4sWuYRSDXMLpsc
https://www.youtube.com/user/absyndrom