Detangled Podcast Molly Getz & Kyleen Garcia

Regret is inevitable, but it doesn’t mean we can’t learn from our mistakes, missteps, or fears. In this episode we dive into the moves we waited too long to make, the decisions we allowed others to talk us out of, and what we wish we would’ve done differently.

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Have you ever struggled with attracting the right type of guest for your business, and end up with some of the wrong ones? Maybe you’ve tried to make a bold move in asking for referrals and it has backfired? We have been there, and share our cringiest moments, our successful outcomes, and what’s currently working in today’s market to attract your ideal clientele.

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Have you found yourself in a position where you’re way too busy, but don’t know the right way to make a change? It can be so overwhelming to determine whether you need to raise prices, change your schedule, hire an associate, or all of the above! In this episode we discuss our own experiences with success, failure, and the funny things that have happened in between when we have tried creating more space in our schedules. What has been the best tried-and-true methods for us? Join the discussion to find out!

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We know the content of episodes like this rarely age well, but that’s because the world of social media is always evolving. We know we are showing up and playing online differently than we did 3 years ago, and it is time we discuss our places on our platforms. What has changed? What has remained similar? What advice do we have for other salon pros who are wondering where to begin? Join the discussion!

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If you’ve been in the beauty industry for at least two months, you have most likely heard someone talk about attending a Hair Show. The energy that hairdressers bring when they are all gathered together is an energy u like any other, and on this episode we share our biggest pieces of advice, our favorite moments, and our excitement from the perspective of both attendees AND booth stage presenters with the Sam Villa brand. What’s your favorite hair show vibe? What are your favorite stories? We want to hear them all! Thank you to all who we met at America’s Beauty Show in Chicago IL in April, and to everyone at Sam Villa who helped guide us, encourage us, and made us feel right at home.

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When was the last time you took a good, hard look at the experience your salons guests are having? Setting a standard for the way that your guests are experiencing your salon through the whole salon journey is something that should be considered, created, and enhanced on a regular basis. Consistency and value placed on the details is what keeps guests coming back over and over. Have you modernized to keep up with the ever-evolving pace of our world? In this episode we discuss the classic approaches that never go out of style, and modern approaches that are quickly becoming expected experiences. How can we make our salon experiences memorable? Listen and find out!

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Support this podcast: https://podcasters.spotify.com/pod/show/detangledpodcast/support