26 min.
Ep 104, Chad Horenfeldt, Motivational Interviewing in Customer Success Strikedeck Radio: Customer Success Live
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- Technologie
Join Kristen Hayer in conversation with Chad Horenfeldt, Director, Customer Success for Kustomer. He has recently adopted a change management tool called Motivational Interviewing. We’ll be talking about this approach, how Chad is using it on his team, and
the results he is seeing.
Join Kristen Hayer in conversation with Chad Horenfeldt, Director, Customer Success for Kustomer. He has recently adopted a change management tool called Motivational Interviewing. We’ll be talking about this approach, how Chad is using it on his team, and
the results he is seeing.
26 min.