![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
49 min.
![](/assets/artwork/1x1-42817eea7ade52607a760cbee00d1495.gif)
Focus on Assembly Time with Great Circle's Brent Chapman Better Incidents Podcast
-
- Technologie
When it comes to resolving an incident there are a number of metrics that can be misleading. Resolution time, for example, can fluctuate wildly. However, there’s one that we have a significant amount of influence over.
Today, I’m talking to Brent Chapman, Founder at Great Circle, about how engineering teams should ditch metrics like MTTR and instead focus on what we can control; assembly time.
Brent's Information:
Website: https://greatcircle.com/
LinkedIn: https://www.linkedin.com/in/brentchapman/
Twitter: https://twitter.com/brent_chapman
WW2 plane improvements
Book - The Checklist Manifesto
https://slack.com/events/resolve-incidents-faster-in-slack
https://slack.com/blog/collaboration/engineers-netflix-pagerduty-slack
https://slack.com/resources/using-slack/the-modern-incident-response
https://slack.com/resources/using-slack/slack-for-incident-management
https://slack.com/blog/transformation/incident-management-slack
https://slack.com/intl/en-in/events/minimize-incident-response-times
When it comes to resolving an incident there are a number of metrics that can be misleading. Resolution time, for example, can fluctuate wildly. However, there’s one that we have a significant amount of influence over.
Today, I’m talking to Brent Chapman, Founder at Great Circle, about how engineering teams should ditch metrics like MTTR and instead focus on what we can control; assembly time.
Brent's Information:
Website: https://greatcircle.com/
LinkedIn: https://www.linkedin.com/in/brentchapman/
Twitter: https://twitter.com/brent_chapman
WW2 plane improvements
Book - The Checklist Manifesto
https://slack.com/events/resolve-incidents-faster-in-slack
https://slack.com/blog/collaboration/engineers-netflix-pagerduty-slack
https://slack.com/resources/using-slack/the-modern-incident-response
https://slack.com/resources/using-slack/slack-for-incident-management
https://slack.com/blog/transformation/incident-management-slack
https://slack.com/intl/en-in/events/minimize-incident-response-times
49 min.