NN/g UX Podcast Nielsen Norman Group
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- Technologie
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The Nielsen Norman Group (NNg) UX Podcast is a podcast on user experience research, design, strategy, and professions, hosted by Senior User Experience Specialist Therese Fessenden. Join us every month as she interviews industry experts, covering common questions, hot takes on pressing UX topics, and tips for building truly great user experiences. For free UX resources, references, and information on UX Certification opportunities, go to: www.nngroup.com
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37. XR: Improving Learning Outcomes
Extended reality (XR) experiences hold the potential to transform the way we learn, work, and collaborate. Specifically, it can make educational experiences more interactive, engaging and ultimately drive higher learning outcomes. In this episode, we feature Jan Plass, who discusses the affordances of XR technology, provides examples of XR learning experiences and shares his expectations for its impact on the education landscape. Jan Plass is a Professor at New York University, Paulette Goddard Chair, and Director of CREATE.
Learn more about Jan Plass:
CREATE Lab
Looking Inside Cells
On the Morning You Wake
Verizon AR/VR Learning Apps (i.e. Visceral Science, Mapper's Delight, UNSUNG, Looking Inside Cells etc.)
NN/g ARTICLES & TRAINING COURSES
Augmented/Virtual Reality vs. Computer Screens
10 Usability Heuristics Applied to Virtual Reality
Virtual Reality and User Experience
Emerging Patterns in Interface Design (full-day/2 half-day UXC course)
The Design of Everyday Things
CHAPTERS:
0:00-3:13 - Intro
3:13-5:35 - What is XR?
5:35-8:54 - XR as a Learning Opportunity
8:54-12:19 - Examples of XR for learning
12:19-15:30 - Evidence of Learning with VR Technology
15:30-18.51 - Can VR features Induce Emotions and Result in Better Learning Outcomes?
18:51-23.45 - Comparing UX in 2D and 3D spaces?
23:45-27:41 - Accessibility and Inclusivity in XR
27:41 - XR Development: The Role of Affordances -
36. AI & UX: Innovations, Challenges, and Impact
The surge of AI is currently changing the way we work and live. To avoid feeling left behind, it is important to engage with and understand these tools. This is true for UX designers just as much as almost everybody else. In this episode, we feature Henry Modisett from Perplexity AI and Kate Moran to get two insightful perspectives on the current state of AI and its connection to UX.
Learn more about Henry Modisett
Learn more about Kate Moran
Perplexity.AI
NN/g ARTICLES & TRAINING COURSES
AI for UX: Getting Started (free article)
AI & Machine Learning Will Change UX Research & Design (free video)
AI Improves Employee Productivity by 66% (free article)
AI-Powered Tools for UX Research: Issues and Limitations (free article)
AI: First New UI Paradigm in 60 Years (free article)
Sycophancy in Generative-AI Chatbots (free article)
Information Foraging with Generative AI: A Study of 3 Chatbots (free article)
The ELIZA Effect: Why We Love AI (free article)
Practical AI for UX Professionals (full-day/2 half-day UXC course)
CHAPTERS
0:00 Intro
1:43 Perplexity AI: History & Value Proposition
10:30 Perplexity AI: Next Steps & Future Developments
15:04 Making AI User Friendly: Generative Interfaces
24:33 Understanding AI as a Consumer Product
28:28 Mental Models for AI
30:41 An Outlook for AI
35:51 NN/g’s Role in the AI Movement
37:34 Anthropomorphism of AI
40:07 Dealing with the Fear of AI -
35. Wireframing & Prototyping (feat. Leon Barnard, Content Manager, Balsamiq)
Wireframing is an incredibly useful design technique to flesh out conceptual ideas and communicate them to others. However, with the advent of powerful prototyping tools, some designers may think of these as irrelevant or outdated practices. Leon Barnard, Content Manager at Balsamiq and co-author of the book Wireframing for Everyone, discusses why he thinks wireframing is not only still relevant, but essential for maximizing creativity and innovative thinking.
Connect with Leon Barnard
Balsamiq Wireframing AcademyWireframing for Everyone (book) by Michael Angeles, Leon Barnard, & Billy Carlson
Related NN/g Articles & Training Courses
How to Draw a Wireframe (Even if You Can’t Draw) (free article)
UX Basics: Study Guide (collection of free articles)
UX Basic Training (UX certification course)
UX Deliverables (UX certification course)
Visual Design Fundamentals (UX certification course) -
34. Data-Driven Decision-Making and Intranet Design (feat. Christian Knoebel and Charlie Kreitzberg, Princeton University)
We often talk about measuring progress, but it can sometimes be harder to do in practice than in theory, especially when you’re combining mixed research methods. However, some teams have managed to not only make sense of the data, but use it to make award-winning designs. In this episode we feature two members of Princeton University’s award-winning intranet team: Charlie Kreitzberg, Senior UX Advisor, and Christian Knoebel, Director Digital Strategy, and how they combined two frameworks: the 5D Rubric and pairLab, to bridge the gap between UX and product design.
Learn about the 5-D Rubric
Learn about pairLab
Related NN/g resources:
10 Best Intranets of 2022 (the year Princeton University won) (free article)
Intranet & Enterprise Design Study Guide (free article)
Past Intranet Design Annual: 2022 (the year Princeton University won) (534-page report)
Intranet Design Annual: 2023 (most recent awards) (483-page report) -
33. Tracking UX Progress with Metrics (feat. Dr. John Pagonis, UXMC, Qualitative and Quantitative Researcher)
Measuring a user experience can be intimidating at first, but it's an essential part of determining whether your work is moving in the right direction (and by how much). UX Master Certified Dr. John Pagonis shares his experiences from working with other organizations on measuring UX improvements and interpreting quantitative data.
Learn more about John Pagonis:
Connect on LinkedIn
Watch a past keynote talk: Usefulness measurement: A practical guide for all UXers (37 min video)
NN/g Resources about Usability and UX Metrics:
Usefulness, Utility, and Usability by Jakob Nielsen, PhD (2-min video)
The UX Unicorn Myth (decathlon analogy, explained, 2-min video)
Usability 101 by Jakob Nielsen, PhD (free article)
Measuring UX and ROI (full-day course for UX certification)
UX Metrics and ROI by Kate Moran (297-page report)
NN/g Articles about Microsoft's Desirability Toolkit and Adjectives List
Using the Microsoft Desirability Toolkit to Test Visual Appeal (free article)
Microsoft Desirability Toolkit Product Reaction Words (free article)
Jeff Sauro, PhD on UX-Lite, UMUX-Lite, SUS, SEQ
(an aside: his website, MeasuringU.com, is an excellent resource)
10 Things To Know About The Single Ease Question (SEQ)
Measuring Usability with the System Usability Scale (SUS)
5 Ways to Interpret a SUS Score
Measuring Usability: From the SUS to the UMUX-Lite
Evolution of the UX-Lite -
Quick Update: Episodes Now On YouTube!
(But don't worry, we will still continue publishing future episodes on Spotify, Apple Podcasts, and many other platforms!)
Check out our YouTube Channel here
Go to our YouTube Podcast playlist
Klantrecensies
Best UX podcast out there
Love the host and the topics are super engaging