PodChats for FutureCIO: Secret path to practical AI CXOInsights by CXOCIETY

IDC predicts that in 2024, 50% of APAC cities and states will pilot GenAI to improve efficacy in community outreach and customer service, procurement, staff recruitment and training, and software development.The latest IDC FutureScape report predicts that AI and automation technologies will remain central to tech investment initiatives. According to Dr Lily Phan, Research Director, Intelligent Automation at IDC Asia/Pacific AI is needed to lower operational costs, reduce staffing pressur...