17 afleveringen

Boost your effectiveness in leadership, teamwork and customer contact by developing personal and interpersonal competence. In all three of these areas, the quality of relationships is the key for success. Relational competence has been proven to have a direct influence on the commitment of staff and client loyalty, and so for many companies, it is becoming the crucial factor differentiating them in the market.

Take off with Thomas Gelmi, the expert for InterPersonal Competence Thomas Gelmi

    • Zaken en persoonlijke financiën

Boost your effectiveness in leadership, teamwork and customer contact by developing personal and interpersonal competence. In all three of these areas, the quality of relationships is the key for success. Relational competence has been proven to have a direct influence on the commitment of staff and client loyalty, and so for many companies, it is becoming the crucial factor differentiating them in the market.

    How to increase your social elasticity

    How to increase your social elasticity

    Whenever people collaborate, the diversity of personalities is one of the biggest challenges. Clarity and social resilience are what is needed for effective teamwork; don’t treat other people the way you would like to be treated, but rather the way they would like to be treated.

    • 11 min.
    How to successfully interrupt reactive patterns

    How to successfully interrupt reactive patterns

    Have you ever wished that someone would change their behavior toward you? The probability that this will occur is next to zero. If you want to achieve change on the other side, you have to begin with yourself.

    • 10 min.
    Effectively dealing with conflict

    Effectively dealing with conflict

    Tense atmosphere? Conflicts cost time and money – how you can recognize conflicts early, make an impact, and use conflicts as an opportunity

    • 10 min.
    Guiding principles for outstanding performance

    Guiding principles for outstanding performance

    Among other things, leadership means getting people to do something what they should do, because they want to do it. This is possible with 3 basic principles for ensuring that the human aspect is not neglected.

    • 16 min.
    Leading in the Digital Age

    Leading in the Digital Age

    With the rise of digitalization, analog leadership is becoming ever more important. Not only are technology-oriented competencies a top priority, but so are very analogous competencies that have to do with people.

    • 14 min.
    Successful change of habits

    Successful change of habits

    For effective and lasting changes in behavior, we don’t have to leave our comfort zone. We have to broaden it. And for that, more than anything we need discipline.

    • 11 min.

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