The Retail Tea Break The Retail Advisor

In the latest episode of The Retail Tea Break podcast I’m joined by a guest who has spent over 30 years in the retail industry. Bob Neille has worked all over the world with leading sports and footwear brands including Addias, New Balance and Under Armour. From redefining operational processes to increase profits, to building high performance and highly engaged teams, Bob really understands the customer experience.
The strategic global retail leader has made a name for himself driving growth and innovation, whilst transforming the retail landscape. This is a fantastic episode that will future proof your retail business, so grab your cup of tea, sit back and listen in!
Topics: 
Is there a better word for “retail”Processes and PeopleCustomer CentricityThe importance of sharing your brand storyThe future of retail
Connect with Bob on LinkedIn: linkedin.com/in/boneville
Transcription and show notes available at: https://theretailadvisor.ie/

This week’s episode of The Retail Tea Break podcast is sponsored by Salesforce, the world’s #1 CRM. I’m joined by a seasoned technology marketing executive with proven commercial success at executive and board level within tech, marketplaces and ecommerce, rapidly scaling international businesses working in both B2C and B2B environments. Gavin Murphy is the Chief Marketing Officer at Scurri. He is highly skilled in go-to-market strategies, building marketing teams, brand and product positioning, field marketing, product marketing and demand generation at an international level (EMEA & APAC). 
Gavin describes how many retailers and brands are missing huge opportunities to enhance the customer experience and to drive loyalty. This is a fantastic episode that will future proof your retail business, so grab your cup of tea, sit back and listen in!
Topics: 
What Scurri does and how it all works for retailers and brandsSupporting retailers to growBlack Friday and the Golden Quarter at ScurriHyper-personalisation and driving loyaltythe post purchase experience… Data driving competitor advantageFuture plans and expansion
For more information on Scurri: https://www.scurri.com/
The Retail Tea Break podcast episodes sponsored by Salesforce: https://www.salesforce.com/eu/form/conf/the-retail-tea-break-sponsored-by-salesforce
For more information visit: https://www.salesforce.com/eu/campaign/salesforce-ireland/
Transcription and show notes available at: https://theretailadvisor.ie/

In the latest episode of The Retail Tea Break podcast, I’m joined by two guests who really understand shoppers. Vanessa Henry is Research Director (Shopper) ​​​​and Zoe Smith is a Research Executive, at Walnut Unlimited. They both have vast experience with the retail industry, using a variety of methodologies across projects to uncover true actionable insight that can help to unlock growth in the retail space. Their role- to Understand shopper behaviour, getting under the skin of how consumers behave and feel.
This is a fascinating conversation full of great insights and case studies. So grab your cup of tea, sit back and listen in…
Topics:
What Walnut Unlimited doesHow Shoppers ShopScientific tools including behavioural scienceReal examplesKey takeaways key takeaways that retailers and brands should be aware of?
For more information visit: https://walnutunlimited.com/
Transcription and show notes available at: https://theretailadvisor.ie/

This week’s episode of The Retail Tea Break podcast is sponsored by Salesforce, the world’s #1 CRM. I’m joined by an internationally recognised expert in the retail industry, Rob Garf. The Vice President and General Manager of Retail at Salesforce has over 25 years of global retail experience as a practitioner. He was an industry analyst with AMR Research, a strategy consultant at IBM and a software leader. As this episode shows, Rob is no stranger to the retail industry and the challenges retailers face.
He currently leads industry research, drives solution strategy, and advises senior executives globally on digital transformation. He is also a frequent industry speaker, a member of NRF’s Digital Council, and Chair of the Retail Customer Advisory Board. In this episode, he takes me through Salesforces’ shopping index for Q1 of 2024 and of course we discuss retail’s hottest topic, AI.
This is a fantastic episode, so grab your cup of tea, sit back and listen in!
Topics: 
Salesforce’s Shopping Index data for Q1 of 2024Shopper LoyaltyMobile shoppingAdapting to AIDelivering exceptional AI driven customer experiencesSalesforce’s holiday predictions!
The Retail Tea Break podcast episodes sponsored by Salesforce: https://www.salesforce.com/eu/form/conf/the-retail-tea-break-sponsored-by-salesforce
Shopper Index report: https://www.salesforce.com/blog/shopping-index-retail-data/
Retail AI Council X Salesforce AI report: https://www.salesforce.com/resources/research-reports/retail-insights-generative-ai/
For more information visit: https://www.salesforce.com/eu/campaign/salesforce-ireland/
Transcription and show notes available at: https://theretailadvisor.ie/

The latest episode of The Retail Tea Break podcast is a little different. Recorded live at the Olympia in London, I’m joined by a whole host of guests from The Retail Technology Show.  
The magic of retail could be seen and heard on every stage and at every booth! With key themes of creating meaningful experiences for the retailer, the customer and the employee, this was retail at its best.
 So grab your cup of tea, sit back and listen…
This episode features:        
Matt Bradley, Event Director and Founder of Retail Technology Show: https://www.retailtechnologyshow.com/Darren Cremins, Senior Sales Director Retail Media at Scala: https://scala.com/en/Oliver Banks, Retail Expert and Author of ‘Driving Retail Transformation’: purchase the book on AmazonRebecca Carrington, Head of Product at Sparkbox.ai: https://www.sparkbox.ai/Chris Smith, UK Sales Director at Hypervsn: https://hypervsn.com/Craig Ash, Managing Director of Swarovski UK & Ireland: SwarovskiSarah Friswell, CEO Red Ant: https://www.redant.com/Ian Rowan, CEO X-Hoppers: https://www.x-hoppers.com/Guatier Feld, Co-Founder CircularX: https://circularx.com/Holly Tucker MBE, Founder and CEO of Holly & Co. Founder of Notonthehighstreet: https://holly.co/
Transcription and show notes available at: https://theretailadvisor.ie/

In the latest episode of The Retail Tea Break podcast, I’m joined by a guest who has always had an eye on what’s coming next and exciting ambitions for growth. 
Anthony Gallagher, Founder and Managing Director of Petstop. Having started out as a trainee with Penneys, Anthony has since gone to set up one the first pet superstores in Ireland. 
This experienced retailer took note of what pet stores across the pond were doing to develop his own successful business model. This is an honest, heartwarming conversation full of great retail stories and examples! So grab your cup of tea, sit back and listen in…
Topics:
New store openingsWhy physical stores so important for PetstopAward winning online presenceHow the online  strategy changed over the last few yearsThe People success story Customer loyaltyGrowing the business
For more information visit: https://www.petstop.ie/
Transcription and show notes available at: https://theretailadvisor.ie/