11 afleveringen
Wow Moments with Mark Kent Mark Kent
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- Nieuws
Interested in creating an engaged workforce, loyal customers, and relationships that last? The Wow Moments Podcast is here to help you build lasting experiences, increased profitability, committed customers and employees who are inspired to promote your brand. Each week, Mark Kent shares insights on high performance, success and motivation to turn everyday experiences into extraordinary events.
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What’s Your Secret Sauce & Competitive Edge?
In this episode of the Wow Moments Podcast, Mark shares his best strategies for finding your competitive edge. In this show you will learn:
-How to know if you have a competitive edge or not
-Why focusing on your competitors will make you lose every time
-The difference between being innovative and a copycat
-Why you shouldn’t do what everyone else is doing
-The best tactic you can use to ensure your business is evolving
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-And lots more… -
Q & A with Mark Kent
In this episode of the Wow Moments Podcast, Mark answers some of the top questions asked by you, the listeners. In this episode you will learn:
-How to created delighted customers no matter what industry you are in
-The #1 priority in your business
-How to easily ignore your competition and focus on the prize
-How to turn your employees into brand advocates
-Your best secret weapon that you must start using today
-The key to success that most people don’t tell you
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-And lots more… -
5 Dysfunctional Team Traits & How to Resolve Them
In this episode of the Wow Moments Podcast you will learn:
-How to know if you are in a dysfunctional workplace
-The importance of having team members who know how to follow
-How to handle conflict in a team without anyone taking it personal
-How to be ensure everyone on the team is committed to the same goal daily
-How to reward team members who have excelled, while still focusing on the team
-Tips for creating a team full of champions
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-And lots more… -
7 Ways To Excel As A Leader
In this episode of the Wow Moments Podcast you will learn:
-Top strategies to be an inspiration to the people you are leading
-The key to effective leadership in your business and personal life
-How to empower each of your employees
-How to create a standout corporate culture
-The key to encouraging creativity and challenging the status quo
-The #1 way to connect with your employees that you probably never considered
-And lots more…
As a special thank you gift be sure to head over to http://MarkKent.me/freeguide to get your copy of Mark's Free Guide: Million Dollar Business Strategies. This guide will teach you the top strategies Mark used to build his two, million dollar businesses.
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3 Keys To Creating Wow Moments In Your Personal Life
Over the past weeks you’ve learned about extraordinary ways to improve your business, by creating more Wow Moments for everyone who engages with your brand. In this episode of the Wow Moments Podcast, Mark shares important strategies that will help you live a happier life with better relationships. In this episode you will learn:
-The importance of being sincere and authentic in your personal life
-Simple ways to show you care
-Why putting other people first is essential
-How being open to feedback can help your personal relationships
-Why stepping outside your comfort zone is the best way to ensure your personal growth
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-And lots more…
As a special thank you gift be sure to head over to http://MarkKent.me/freeguide to get your copy of Mark's Free Guide: Million Dollar Business Strategies. This guide will teach you the top strategies Mark used to build his two, million dollar businesses. -
The Key To Ensuring Customers Regain Confidence In Your Business
As a business owner you never want to have an unhappy customer. Unfortunately it is reality. In this episode of the Wow Moments podcast, Mark shares top strategies to ensure you have happier customers that keep coming back. In this episode you will learn:
-How to recover and retain more customers
-The one type of customer you should never dismiss
-How to deal with angry or upset customers
-What are customer profit centers and why your business needs them
-The most important form of advertising that most companies miss
-Why your business must have a service recovery process and what it should focus on
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-And lots more…