Zinnov Podcast - Intelligent Automation series Zinnov

As legacy infrastructure is on the decline, how are AI, automation, and generative technologies propelling the Telecom sector into a digital-first future? Hriday Ravindranath, Chief Digital Officer, Orange Business Services and Sameet Gupte, CEO of evoluteIQ explore telecom’s technology-fueled industry transformation with Prankur Sharma, Principal at Zinnov.


 


 
The episode explores the technologies and techniques that are driving greater efficiency as business models, product mixes, and costs evolve. Learn how advances in automation, analytics, and Generative AI can optimize networks, reinvent customer service, and unlock new value. Sameet and Hriday also discuss overcoming digital transformation’s toughest barriers around people, culture, and change management, outlining automation strategies that balance innovation with practical integration into existing IT landscapes. For Telecom CIOs and decision makers, this timely podcast provides an inside perspective on riding the digital wave with a focus on adoption, simplicity, and human-centered design.

The Automation age is here. With the rise of AI like ChatGPT, we've entered a brave new world brimming with possibility. But how do we adapt? In this podcast episode, Vijay Thomas, CEO of Tangentia, charts a course through the unmapped frontier of Intelligent Automation. He reveals his global boutique approach to Automation, blending worldwide delivery with a boutique touch. Vijay examines the inevitable ascent of creative AI and its transformative potential across industries like e-Commerce. Navigating the automation debate, he weighs the premium of human craftsmanship against full automation's efficiencies. The rich conversation explores technology's promise for social good, before envisioning a future where humans thrive alongside machines. To embark on the optimal path forward, we must grapple with existential questions about Automation's role in business and society. Thomas provides indispensable perspective to guide us into this brave new automated world.

Generative AI is revolutionizing automation in Healthcare, offering innovative solutions across the industry. From administrative tasks to clinical processes, AI-driven automation is streamlining operations and improving patient care. In clinical settings, Generative AI aids in medical image analysis, helping radiologists and pathologists detect anomalies more accurately and swiftly. With the integration of Generative AI, healthcare professionals have been able to focus more on patient care and complex medical decision-making, ultimately improving the quality, accessibility, and efficiency of healthcare services. But how does an organization ensure their Generative AI and Automation charter it is implemented effectively, and achieves the right outcomes? Considering how hospitals and healthcare systems can use predictive analytics to forecast patient admission rates and disease outbreaks, this episode delves into how resource allocation, such as staffing and inventory management can be optimized for.
Prankur Sharma, Principal, Zinnov, talks to Arun Hiremath, Co-Founder and Chief Business of EvoluteIQ and Seth Kutty, Head of Predictive Analytics and Data Science at Kaiser Permanente delve into the transformative synergy of Generative AI and automation within the Healthcare sector. The leaders explore how these technologies are shaping the future of healthcare, from administrative processes to clinical applications. Seth discusses the practical use of Generative AI in streamlining healthcare workflows and how to alleviate the administrative burden on healthcare professionals. Additionally, Arun highlights the significance of adopting a platform approach in healthcare automation and how it optimizes operational efficiency and influences positive patient outcomes. The episode offers a compelling look into the evolving landscape of healthcare, what some of the use cases within Healthcare look like, and how Predictive Analytics are being leveraged by the industry.


Timestamps

2:16 - How is the Healthcare domain leveraging Predictive Analytics?4:11 - How has Intelligent Business Automation caused a shift for enterprises?6:33 - What are the key business outcomes of AI and Automation?10:31 - How do you ensure that the benefits of new technology are fully realized? 14:17 - What are the specific challenges of digital transformation?18:33 - How can a platform approach make a difference?21:21 - What are the top 3 use cases of GenAI you're excited to explore in your Automation journey?24:50 - Learnings for scaling and starting an Automation journey

In this episode of the Zinnov Podcast - Hyper Intelligent Automation series, Pari Natarajan, CEO, Zinnov, talks to Patrick Jean, Chief Technology Officer at OutSystems about how Low Code technology is proving to be a core enabler of app software development. The conversation explores how the role of Robotic Process Automation (RPA) has changed, and how it can’t always solve for APIs in the same way that Low Code does. Low Code platforms tend to make software development accessible to any company - whatever vertical they work in.
Delving into multiple themes about the role of Low Code technology today, including the time constraints that it can address, Patrick and Pari chat about citizen developers and their ability to influence how platforms are made. Right from understanding, learning, and adapting from a community of developers, how should a platform company incorporate feedback? How does Low Code save time, and build apps without needing anyone to be a software developer? Listen to this episode to find out.

In this episode, Prankur Sharma sits down with Ben Tamblyn and Teresa Fisher to discuss the nuances of Process Intelligence and how it can bolster decision-making

Pharmaceuticals is an industry that embraced automation pretty early on, and has been reaping its benefits for a while now. However, there are still many enterprises which are grappling with certain challenges and change management issues while going through their automation journey.
Tune in to this episode of our HIA series to listen to Jai Gulati, Global Head of Application Services & Intelligent Automation, Regeneron, talk to Dushan Garg, Engagement Manager, Zinnov about the complex and dynamic nature of the Pharma industry. Having spent 25 years in the space, Jai discusses how automation must aid the business objectives, how automation can help companies prepare for the recession, and more.