89 episodes

Welcome to the CUES Podcast! Here we’ll talk to industry and cross-industry experts to gain perspective on trends and topics relevant to you and your role at your credit union. Not a CUES member? Learn more and sign up at cues.org/membership.

CUES Podcast CUES

    • Business

Welcome to the CUES Podcast! Here we’ll talk to industry and cross-industry experts to gain perspective on trends and topics relevant to you and your role at your credit union. Not a CUES member? Learn more and sign up at cues.org/membership.

    CUES 88: Why A Member Centric Culture Is Your Key Brand Differentiator, An Interview With Jeff Hassemer and Carrie Stapp

    CUES 88: Why A Member Centric Culture Is Your Key Brand Differentiator, An Interview With Jeff Hassemer and Carrie Stapp

    Being able to demonstrate a member-centric culture at your credit union during a crisis like the current coronavirus pandemic is evidence that you are customer-centric, Carrie Stapp says to lead off this episode.It’s “not just 'Are we friendly?' and 'Do...

    • 40 min
    CUES 87: MSU FCU's a Great Workplace for Women Because It's a Great Workplace for Everyone—An Interview With April Clobes

    CUES 87: MSU FCU's a Great Workplace for Women Because It's a Great Workplace for Everyone—An Interview With April Clobes

    CUES, CUES Podcast, credit union, Advancing Women, CEO, Credit Union Executives Society, culture, workplace, April Clobes, MSU FCU, Michigan State Federal Credit Union, MSU Federal Credit Union, James Lenz, Best Place, Fortune, Women, Forbes, finance, financial, financial institution

    • 35 min
    CUES 86: Leadership Development Front and Center in New CUES Emerge Program—An Interview With Tim McAlpine

    CUES 86: Leadership Development Front and Center in New CUES Emerge Program—An Interview With Tim McAlpine

    CUES partnered with CUES Supplier member Currency to offer the annual CUES Next Top Credit Union Exec contest for almost a decade.But last year CUES and Currency took a year-long pause to make sure the program was keeping pace with CUES and how the...

    • 26 min
    CUES 85: State of Credit Union Governance 2020—An Interview With Michael Daigneault, CCD, and Matt Fullbrook

    CUES 85: State of Credit Union Governance 2020—An Interview With Michael Daigneault, CCD, and Matt Fullbrook

    Credit union boards are becoming more interested in whether their composition mirrors that of their memberships. And their memberships are becoming more diverse with time. So, it’s not surprising that more than half of the respondents to the survey for ...

    • 42 min
    CUES 84: Investing for Success With Benefits Pre-Funding, Charitable Donation Accounts and 457(f) Plans—An Interview With Bruce Bauer, Matthew Peron and Russell Martin

    CUES 84: Investing for Success With Benefits Pre-Funding, Charitable Donation Accounts and 457(f) Plans—An Interview With Bruce Bauer, Matthew Peron and Russell Martin

    The National Credit Union Administration allows credit unions to make certain “otherwise impermissible,” potentially higher-yielding investments that carry additional risk when credit unions set up certain kinds of programs, including the following:tota...

    • 24 min
    CUES Podcast 83: How Leaders Can Foster Creativity—an Interview With Beta Mannix, Ph.D.

    CUES Podcast 83: How Leaders Can Foster Creativity—an Interview With Beta Mannix, Ph.D.

    Creativity is a skill that can be taught, asserts Beta Mannix, Ph.D., in the latest episode of the CUES Podcast.“There are techniques that we can use to teach people how to be more creative,” explains Mannix, Ann Whitney Olin professor of management at ...

    • 18 min

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