62 episodes

Innovation at large, established companies is hard. So we made a podcast to help you overcome obstacles and create change at your organization. Welcome to Innovation Answered, the podcast for corporate innovators. Join your host, Kaitlin Milliken from Innovation Leader, for a new episode every Tuesday at 6 a.m. ET.

For more information visit innovationleader.com/podcast/.

Innovation Answered Innovation Leader

    • Careers

Innovation at large, established companies is hard. So we made a podcast to help you overcome obstacles and create change at your organization. Welcome to Innovation Answered, the podcast for corporate innovators. Join your host, Kaitlin Milliken from Innovation Leader, for a new episode every Tuesday at 6 a.m. ET.

For more information visit innovationleader.com/podcast/.

    Sonesta Hotels’ COO on Growth During a Pandemic

    Sonesta Hotels’ COO on Growth During a Pandemic

    How did Sonesta grow from 58 hotels in November of 2020 to 1,200 locations today? Vera Manoukian, Chief Operating Officer at Sonesta International Hotels Incorporated, explains. Manoukian also shares how the team pivoted to meet guest concerns and keep rooms booked during the pandemic. 

    • 25 min
    Takeda Pharmaceutical's CTO on Building Technology Roadmaps

    Takeda Pharmaceutical's CTO on Building Technology Roadmaps

    How do Chief Technology Officers build roadmaps to implement new technologies? Leo Barella, Chief Technology Officer at Takeda Pharmaceutical Company, explains. He also discusses best practices for working with data and using data to inform digital strategy. 

    • 24 min
    Exploring the Psyches of Chief Innovation Officers

    Exploring the Psyches of Chief Innovation Officers

    How do chief innovation officers they set priorities? And, what do they do to influence culture? Debbie Brackeen, Chief Strategy and Innovation Officer at CSAA, explores how  she approaches the insurance company’s innovation portfolio, the metrics that matter, and disruption in the insurance space. Frazer Bennet, Chief Innovation Officer of PA Consulting, also shares insights.

    • 30 min
    The Portland Trail Blazers Chief Commercial Officer on Pivoting the Fan Experience

    The Portland Trail Blazers Chief Commercial Officer on Pivoting the Fan Experience

    Dewayne Hankins, the Chief Commercial Officer of the Portland Trail Blazers, shares how the basketball team shifted the fan experience in response to challenges created by COVID-19. During the conversation, he covers how the team kept fans connected to players in the NBA’s 2020 bubble, how the team is approaching empty seats this season, and storytelling tips. He also shares his past experiences at Chief Marketing Officer and Chief Innovation Officer at the organization.

    • 24 min
    Empowering an AI-First Organization with Anthem’s Chief Digital Officer

    Empowering an AI-First Organization with Anthem’s Chief Digital Officer

    How can AI and machine learning provide patients with personal, preemptive healthcare? Rajeev Ronanki, the Chief Digital Officer of Anthem, shares his experience. He also discusses how his team works with large data sets, the skills he looks for in employees, and how AI can improve telehealth.

    • 22 min
    Building a Culture of Innovation with Delta Dental's Chief People Officer

    Building a Culture of Innovation with Delta Dental's Chief People Officer

    How can organizations build a culture of innovation and effectively create buy-in for change? Sarah Chavarria, the Chief People Officer of Delta Dental, explains. Chavarria also shares how the dental insurance company developed its core values, the importance of gathering feedback from employees, and how the company responded to challenges caused by COVID-19.

    • 25 min

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