34 episodes
RevOps Champions Denamico
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- Økonomi
Why is it that some companies scale faster and more efficiently than others, when they have access to the same resources as everyone else? Funding, head count, resources––these things don’t guarantee success in any business. So, what is it that separates the companies that scale efficiently from the ones that struggle to get off the ground?
On RevOps Champions, we talk with some of the brightest minds in B2B leadership to answer this very question. Tune in for insights and tips on how to align your people, streamline your processes, trust your data, and leverage technology to grow your business.This podcast is hosted by Brendon Dennewill, CEO and Co-founder of Denamico, and Amy Weaver, Denamico's Marketing Director. Denamico is a HubSpot Solutions Partner and RevOps Consultancy based in Minneapolis.
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Automation Opportunities with HubSpot's Operations Hub
Today's episode features Aaron Rickard, Denamico's VP of Operations. Aaron discusses the increasingly important role of ops professionals ('tech wizards and witches') in maintaining system efficiency, troubleshooting, and preventing small issues from compounding over time.He shares several specific use cases for process automation with HubSpot's Operations Hub, including supplementing free integrations with custom field mapping and running JavaScript and Python in workflows for data enrichmen...
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The Strategic Role of RevOps in Leadership and Scalability
Today's guest, John Marcus III, describes RevOps as "an internal service organization" that supports the executives, leaders, and individual reps in a company's go-to-market teams. He emphasizes the importance of cross-functional alignment and trust between sales, marketing, and customer success. The role of RevOps is to provide a shared resource that helps these departments adapt to the changes that come with each growth stage of the company.While technology is a key component of revenue ope...
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Finding Balance: Using Technology to Facilitate Connection and Innovation
Our conversation with Stephanie Schafer, President and Chief Growth Officer at The Social Lights, covers a range of topics including: the impact of social media and AI on human behaviorthe benefits of using a phased approach to technology implementationthe importance of using organizational frameworks or operating systemsthe evolving dynamics of company culture with remote workforcesFind more at revopschampions.com
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Empowering Customer Service Teams with Technology
Rob Dwyer, VP of Customer Engagement at Happitu, describes the contact center as a ‘critical touch point’ in the full customer experience. The conversation covers the role of technology in empowering contact center reps and the challenges of technology adoption when scaling a customer service team. Rob emphasizes the importance of aligning technology purchasing decisions with business goals and shares his perspective on the use of AI in customer interactions. Find more at revopschampions...
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Remaining Fanatically Focused to Scale in B2B and B2C
Our guest, Jim Sheehan, reflects on his experience building PowerObjects, the number one Microsoft Dynamics CRM partner globally. He emphasizes the importance of 'fanatical' focus to scale a company efficiently. This includes honing in on a particular specialty or niche in the market, as well as using some form of operating system like EOS to remain focused on the right priorities. Jim also shares his current B2C venture, Wydaho Property Management, and how he is applying the lesso...
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Leveraging Data to Scale Efficiently
In today's episode, we chat with Peter Caputa IV, CEO of Databox, a software company that helps marketing agencies and professional services firms leverage data to drive growth for their clients. Prior to joining Databox, Pete built and scaled HubSpot's partner program to account for 40% of the company's revenue. Since his departure, companies like Denamico, and the solutions partner ecosystem as a whole, have had to evolve to keep up with the capabilities of HubSpot's software.In order ...