The Business of Travel Global Business Travel Association

This is the latest episode in GBTA's quarterly series focusing on artificial intelligence (AI) and business travel. Join us for an engaging episode featuring Steve Singh, the visionary founder of Concur, as he delves into the transformative power of AI in business travel. Discover how AI is revolutionizing the quest for the perfect trip, from personalized itineraries to seamless expense management. Steve shares insights on the latest advancements, the impact on travelers and businesses, and his predictions for the future. Tune in to explore how AI is not only enhancing the travel experience but also setting new standards for efficiency and convenience in the industry. Don’t miss this enlightening conversation!
The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today. 
The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more.
 
Podcast Guests
Steve Singh, Madrona
Kevin Fliess, GBTA
Additional Reading: Transforming Corporate Travel: An Open Roadmap to Fixing a Broken System, Steve Singh
 
Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License 

For years, the business travel industry has looked for guidance to bring more accessibility into travel programs. How do we communicate with travelers who disclose a need? How do we request that information in a confidential way? How can the business travel industry collaborate on making the landscape more accessible for ALL travelers?
 
In this podcast, the GBTA Foundation explores these questions with the Inclusion & Culture Committee, and shares more information about the release of the new Accessibility Toolkit in the GBTA Hub. Listeners will learn what travel managers, suppliers, TMCs, and champions can do to advocate for making the business travel industry more accessible for all. Link: https://gbtafoundation.org/accessibility/ 
 
Connect with GBTA  

Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License 

In this second episode of the Carbon Compass, host Kelsey Frenkiel, GBTA, is joined by Albena Taseva, WSAudiology, and Townsend Bailey, IHG Hotels & Resorts, to discuss the GBTA Foundation’s Sustainable Procurement Standards (SPS). Together they will dive deep into the background of SPS, challenges for buyers and suppliers, guidelines for implementation, and more.  

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.  

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. 

  

Host & Guest Info 

Kelsey Frenkiel, GBTA 
Albena Taseva, WSAudiology 
Townsend Bailey, IHG Hotels & Resorts 

 

Referenced Documents 

GBTA Foundation Sustainable Procurement Standards 

 

Key Topics Discussed
Sustainability 
RFP 
ESG 

  

If you enjoyed this episode, here are some similar shows 
Sustainability is a Team Sport | The Carbon Compass 
Reflections on the Big Idea: Artificial Intelligence 
GBTA Board View: Regional Insights on Business Travel 

 
   

Connect with GBTA  

Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License 

Reflections on the Big Idea: Artificial Intelligence 

In this episode of The Business of Travel podcast, join host Kevin Fliess, GBTA, as he speaks with Yannis Karmis, BCD Travel and Aurelie Krau, travel tech geek and innovation consultant, to discuss the findings of the Big Ideas sessions at GBTA Europe Conference and GBTA APAC Conference and what might be on the horizon for AI in the business travel industry.  

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.  

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. 

Made Possible by BCD Travel 

 

Episode Reference Documents 

The Big Idea Artificial Intelligence (AI) and What It Means for Business Travel Management 
Read on BCD’s Website 
GBTA Members can read in the Hub 

 

Host & Guest Info 

Yannis Karmis, BCD Travel 
Aurelie Krau, Innovation Consultant 
Kevin Fliess, GBTA  

 

Key Topics Discussed 

Artificial Intelligence (AI) 
Generative AI 
Travel Management 

  

If you enjoyed this episode, here are some similar shows 
Travel Management in the Age of AI 
GBTA Board View: Regional Insights on Business Travel 
How AI is (Re)Shaping Business Travel: A Conversation with McKinsey 

 

Connect with GBTA  

Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License 

Globally, business travel is moving into a new and next chapter. But how do global transformation and trends in how people are traveling for work now compare – or contrast – to the realities and experiences for key regions around the world? In this podcast, Europe-based GBTA Board President, Mark Cuschieri, is joined for a topical discussion by fellow Board members and regional-based industry leaders. Hear market-by-market insights from Peter Koh, Ex-Officio Member for APAC, Liz Oliveria, Direct Seat, Regional Canada, and Felipe Cardona, Ex-Officio Member for LATAM. The group will explore the overall sentiment for business travel for the year ahead and breakdown key subject areas like remote work, evolving preferences in travelers, the role of sustainability, and more.  

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.  

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. 

  

Episode References 

GBTA Sustainable Procurement Standards 

 

Host & Guest Info 

Mark Cuschieri, President 
Peter Koh, Ex-Officio Member, APAC 
Liz Oliveria, Direct Seat, Regional Canada 
Felipe Cardona, Ex-Officio Member, LATAM 

 

Key Topics Discussed 

Climate Action 
Sustainability 
Traveler Trends 
Remote and Hybrid Work 

  

If you enjoyed this episode, here are some similar shows 
Sustainability is a Team Sport | The Carbon Compass 
GBTA Board View: Reflections & Projections 
How AI is (Re)Shaping Business Travel: A Conversation with McKinsey 

 

Transcript 
View the Transcript Here 

 

Connect with GBTA  

Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License 

In this episode, Risk Committee members are discussing the importance of individual profile risk for business travelers. They are focusing on how a specific traveler's unique set of factors and characteristics can impact their safety and well-being during a trip, which is referred to as individual profile risk in travel risk management. These factors encompass personal health considerations, cultural awareness, travel experience, and behavior. Our experts will explore methods for obtaining relevant information and customizing it to each individual's profile while considering privacy policies. They will also address how this approach should be applied to blended travel. Brought to you by the Risk Committee. 

The Business of Travel Podcast is your ultimate guide to navigating the ever-evolving realm of business travel. Each week, a new episode hosted by seasoned corporate travel professionals presents an engaging and enlightening exploration of key topics shaping the world of business travel today.  

The Business of Travel is the official podcast of the Global Business Travel Association. Visit www.gbta.org to learn more. 

  

Host & Guest Info 

Bruce McIndoe, McIndoe Risk Advisory LLC 
Suzanne Sangiovese, Riskline 
Vasilis Tzanetis, Sibylline 
Jorge Mesa, BCD Travel 

 

Key Topics Discussed 

Risk Management, Individual Travel Risk Profile, Privacy Policies, Blended Travel 

  

If you enjoyed this episode, here are some similar shows 
Sustainability is a Team Sport | The Carbon Compass 
GBTA Board View: Reflections & Projections 
Human Trafficking: Get Onboard and Make a Difference 

 

Transcript 
View the episode transcript here 

   

Connect with GBTA  

Music track is Space Jazz by Kevin MacLeod  
Licensed under Creative Commons: By Attribution 3.0 License