61 episodes

My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.

After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.

So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.

The Jaded Mechanic Podcast Jeff Compton

    • Fritid

My name is Jeff, and I'd like to welcome you on a journey of reflection and insight into the tolls and triumphs of a career in automotive repair.

After more than 20 years of skinned knuckles and tool debt, I want to share my perspective and hear other people's thoughts about our industry.

So pour yourself a strong coffee or grab a cold Canadian beer and get ready for some great conversation.

    Mentorship, Accountability, and Personal Growth with Andrew Fischer, Part 1

    Mentorship, Accountability, and Personal Growth with Andrew Fischer, Part 1

    Today Andrew Fischer shares what shaped his career path, including family health issues and rebellious teenage years. Jeff and Andrew discuss coping mechanisms and how important accountability is in overcoming personal struggles. Andrew also highlights his journey from feeling burnt out at a GM dealership to finding renewed motivation at the Super Saturday event, emphasizing the value of mentorship and networking in the industry.
    06:31 Passionate about cars and skilled with machines.07:45 Teenage trouble moved back with Grandpa.10:34 Employers acknowledge both brilliance and mistakes.14:43 Sometimes I overthink and make mistakes.19:43 Learning transmissions, inspired by Brandon Stackler.20:25 Attending event in Chicago after career burnout.24:12 New teacher feels pressure, not at fault.26:56 Struggled with teens, and job loss during the pandemic.30:25 Learning to support without being consumed emotionally.34:15 Overcoming past, proud, grateful for friendships.36:57 Prefers solitude but values accountability and support.41:17 Jaded Mechanic podcast: part two next week

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 43 min
    Expert Advice for Technicians on Business, Tools, and Personal Life Balance with David Carrol, Part 2

    Expert Advice for Technicians on Business, Tools, and Personal Life Balance with David Carrol, Part 2

    In this episode, Jeff Compton continues his discussion with David Carrol, diving into the pressures faced by automotive technicians to obsess over their work. David emphasizes the unrealistic expectation for technicians to diagnose issues perfectly every time, advocating instead for a healthy work-life balance. Additionally, they discuss the frustrations of transitioning traditional family businesses to newer, more efficient methods, drawing on David's own experiences with the challenges and successes of implementing change. 
    00:00 Adversity led to strategic business improvements.06:20 Offered advice based on shared experiences.12:48 Discussion about vehicle inspection and maintenance issues.19:36 Over-promised, struggling to guide and mentor.23:32 Balancing work and family life is challenging.26:41 Challenges of being a diagnostic technician.32:02 Despite challenges, achieved great success but then slowed.37:56 Leaving allowed strong finish, seeking motivated helper.43:30 Struggling to find qualified workers with tools.48:02 Start with basic tools, and build your own.56:30 Need money to solve technician shortage problems.59:33 Thank you for your valuable time and insights.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 1 hr 3 min
    David Carrol on Transparency, Diagnostic Fees, and Building Customer Relationships in Auto Repair, Part 1

    David Carrol on Transparency, Diagnostic Fees, and Building Customer Relationships in Auto Repair, Part 1

    Jeff Compton and David Carrol discuss Ford's improvements in labor coverage for warranty claims and highlight the necessity of diagnostic fees for maintaining a transparent and sustainable business. Jeff emphasizes the importance of using proper parts and dealing with the frustrations of balancing cost and quality for customers. They also stress the value of honesty and transparency in the diagnostic process, ensuring customers understand and are comfortable with the services provided. 
    00:00 Reluctant to pay for professional service.03:29 Small family-owned shop in La Plata, Maryland.07:48 Confusion about expensive car repairs and popularity.09:37 Relies on Brian Pollock for diesel expertise.14:55 Maintaining customer satisfaction and upholding reputation.17:52 Customers value smooth, professional, and transparent service.19:41 Documentation is crucial for demonstrating repair value to customers.22:30 Learning to build value for services provided.27:32 Disagreement over customer billing and inspection process.28:46 Honesty about diagnostic fees leads to success.33:00 Considering fixing the truck again without customer interaction.36:32 Reluctant about paying for professional services.40:03 A Friend helped me get a job at a dealership.41:38 Frustration over flat rate and pay bump.45:31 An Overwhelming work schedule led to a self-employment decision.47:27 Striving for quality, led to overwork and burnout.52:16 Watch how I post in online forums.55:51 Job offer negotiation with flexible work schedule.57:44 Follow successful techs and start your own.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 1 hr
    The New Era of Automotive Diagnostics with Codey Taggart, Part 2

    The New Era of Automotive Diagnostics with Codey Taggart, Part 2

    In this episode, Jeff Compton and Codey Taggart wrap up their conversation. Codey shares his journey from mobile car repairs to opening his own shop. Codey emphasizes the importance of having competent diagnostic technicians to maintain a shop's reputation and success. Jeff and Codey discuss the need to portray automotive technicians as clean-cut professionals and address the challenges posed by non-technical individuals in leadership roles. 
    00:00 Being let go for speaking up at work.06:21 Technicians should demand respect and professionalism.08:01 Frustrations with the workload, diag issues, and tasks.12:49 Diagnostic tech is crucial for the shop's reputation.17:00 Exciting work in electronics needs broader visibility.18:05 Uncertain if I shared the video and the importance of the image.22:29 Worked on mobile mechanics out of necessity.27:06 Profitable repairs on caravan airbag and evap.28:32 Trucking industry boss known for electrical expertise.32:03 The Service writer questioned my diagnosis, leading to conflict.36:33 Frustration with lack of opportunities for technicians.39:07 New owners discovering valuable information and support.44:24 Please share, subscribe, and join us weekly.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 46 min
    Mechanic Retention and Industry Struggles with Codey Taggart, Part 1

    Mechanic Retention and Industry Struggles with Codey Taggart, Part 1

    In this episode, Jeff Compton is joined by Codey Taggart, who sheds light on the challenges within the automotive repair industry. Codey discusses the impact of mechanics' attitudes on job satisfaction and retention in shops. He shares his observations on seasoned mechanics feeling stuck due to limited options and the negative influence of cost-cutting measures by management.
    00:00 Trying to fix things in the old building.07:13 Avoid discounting problems by considering family connections.10:35 Ensure you're paid for work unrelated to you.19:40 Multiple repairs, issues with wiring and identification.23:17 Cost cutting leads to lazy, chaotic work.28:10 Adapt to best processes, create efficiency.33:38 Nissan and Ford stores combine, diluting talent.37:44 Frustration with leadership and long-term employees.43:29 Focusing on real stories instead of distractions.51:44 Need to hire for efficient automotive shop.57:21 Unable to move due to the housing market.58:58 Issues scheduling installation of a second-floor lift.01:04:23 Prioritize facility improvements to retain technicians effectively.01:10:23 Loyalty in automotive shops despite poor conditions.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 1 hr 13 min
    Navigating Complex Car Issues and Customer Expectations with Chris Higgins, Part 2

    Navigating Complex Car Issues and Customer Expectations with Chris Higgins, Part 2

    In this episode of The Jaded Mechanic Podcast, Jeff Compton brings back Chris Higgins for part 2 of their conversation! Chris shares his experience transitioning from dealership to independent mechanic work, highlighting both the challenges he faced and what he learned because of them. Jeff emphasizes the importance of ethical practices and customer communication, drawing from personal stories and industry standards. 
    00:00 Check engine light triggers StabiliTrak light.04:24 Complex technology in automobiles can be misunderstood.08:18 Acknowledging customer complaints and taking necessary action.10:07 Learning through trial and error in automotive.13:46 Dealing with ego in the car repair process.19:47 Modern cars require proficient knowledge of fundamentals.22:49 Warning against risking damage when replacing parts.25:53 Transitioning into independent work, gaining confidence, learning.27:45 Passion for work and continuous self-improvement.30:46 Striving for excellence, overcoming fear, earning trust.33:50 Conflict in work presentation, stress, and apologies.38:35 Man recounts shady car deal leading to repair.40:19 Replacing transmission components, discussing burnt fluid concerns.42:39 Challenges of selling and trading newly bought items.48:21 Challenges with mental health and work relationships.49:48 COVID fallout: mental health, suicide, marriage casualty.53:53 Please like, comment, share, and subscribe.

    Thanks to our sponsor Promotive! Find your dream job today: gopromotive.com/jeff 

    • 55 min

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