S3E2: Talking automation as a customer service agent with Hosam Hassan

Hosam Hassan is a customer service agent turned entrepreneur, and is now Director of CXT Strategy at PartnerHero. Automating parts of his workflow proved a huge stepping stone for him. He weighs in on upcoming trends and gives practical advice on how you and your team can take a step up by embracing new technologies. Find the show notes and transcript here: klausapp.com/blog/quality-conversations-hosam-hassan