27 min

29. The Future of CX with Tom DeWitt, Ph.D. CXM@MSU Frontline Magic Podcast

    • Management

In this episode, host Susanne Axelsson talks to Dr. DeWitt about launching the first master's program in the CX, creating a customer-centric organization, and more.

In this episode, host Susanne Axelsson talks to Dr. DeWitt about launching the first master's program in the CX, creating a customer-centric organization, and more.

27 min