100 episodes

At the Coalface with Jason Greenwood brings you the very best in eCommerce, Omnichannel and Retail SaaS tech and trends. With 20+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business!

At the Coalface Podcast - eCommerce Tech & Trends Jason Greenwood

    • Business

At the Coalface with Jason Greenwood brings you the very best in eCommerce, Omnichannel and Retail SaaS tech and trends. With 20+ years in the industry, Jason and his guests discuss topics in simple language anyone can understand and apply to level up their business!

    E114: Talking eCommerce History, Tech & Legacy w/ Karen Baker, ShipperHQ - At the Coalface Podcast - 20 January 2022

    E114: Talking eCommerce History, Tech & Legacy w/ Karen Baker, ShipperHQ - At the Coalface Podcast - 20 January 2022

    Karen is the Founder & CEO of ShipperHQ and WebShopApps

    Karen is an iconic tech pioneer in the eCommerce space, helping merchants improve eCommerce experiences for their customers since 2008

    ShipperHQ is a SaaS platform that helps manage highly complex shipping rules, custom logic and calculations on eCommerce sites

    ShipperHQ is based in Austin, Texas and has out of the box integrations with all popular eCommerce platforms

    In this episode, Jason and Karen take a stroll down memory lane and discuss what it takes to build ground breaking eCommerce tech in a highly competitive industry while creating an environment where teams can do their best work

    • 48 min
    E113: Talking Secret Shopping at Scale for Omni-channel Success w/ Rick West, Field Agent - At the Coalface Podcast - 13 January 2022

    E113: Talking Secret Shopping at Scale for Omni-channel Success w/ Rick West, Field Agent - At the Coalface Podcast - 13 January 2022

    Rick is the Co-Founder & CEO of Field Agent - https://www.fieldagent.net

    Field Agent is a SaaS mobile app that connects secret shoppers with brands

    Field Agent was one of the first iOS apps ever created/approved and from day one it was designed to facilitate and automate the process of finding and engaging with secret shoppers to monitor and improve the brandcustomer experience

    In this episode, Jason and Rick discuss how brands can validate their level of customer centricity by engaging impartial agents that then document their actual experiences with that brand

    • 45 min
    E112: Talking How to Maximise Amazon eCommerce Performance at Scale w/ Hai Mag, Eva - At the Coalface Podcast - 06 January 2022

    E112: Talking How to Maximise Amazon eCommerce Performance at Scale w/ Hai Mag, Eva - At the Coalface Podcast - 06 January 2022

    Hai is the Co-Founder & CEO of Eva - https://eva.guru

    Eva is a full spectrum SaaS platform that helps merchants monitor, manage and enhance their performance on Amazon.

    Eva has multiple modules such as AI-powered Repricing, Restocking & Reimbursement

    Eva also offers a services layer that helps with Amazon PPC, store management and fulfillment

    In this episode, Jason and Hai discuss how Amazon has come to dominate in the marketplace space and how merchants can leverage it to rapidly grow their business while containing management complexity and cost through smart automation

    • 51 min
    E111: Talking Epic New eCommerce Fintech and Social Shared Payments w/ Cameron Richardson, PaySQUAD - At the Coalface Podcast - 30 December 2021

    E111: Talking Epic New eCommerce Fintech and Social Shared Payments w/ Cameron Richardson, PaySQUAD - At the Coalface Podcast - 30 December 2021

    Cameron is the Founder & CEO of PaySQUAD - https://www.paysquad.co.nz

    PaySQUAD is a new eCommerce Fintech and Payments platform that supports shared, social payments

    PaySQUAD allows a group of people to easily pay for a single online eCommerce transaction

    Think of scenarios where a group of people might want to do this - such as a family gift for a parent - this is what PaySQUAD is all about

    PaySQUAD allows payments to go shared and social using simple, mobile SaaS tech

    In this episode, Jason and Cameron discuss the evolution of retail eCommerce payments and how he is building a new payments empire from the deep south of New Zealand

    • 33 min
    E110: Talking eCommerce Influencer Marketplaces w/ Adam Bouris, Snatchit - At the Coalface Podcast - 23 December 2021

    E110: Talking eCommerce Influencer Marketplaces w/ Adam Bouris, Snatchit - At the Coalface Podcast - 23 December 2021

    Adam is the Co-Founder & Director of Snatchit - https://www.mysnatchit.shop

    Snatchit is a SaaS eCommerce Influencer Marketplace & Affiliate Platform

    Snatchit connects Shopify retailer websites with influencers to allow them to easily share and recommend the retailer's products to their audiences and earn commissions for doing so

    Snatchit connects influencers with brands via mobile app and allows them to easily benefit from recommending products they already love

    Snatchit is also a retail marketplace app that allows consumers to easily search, find and purchase products via shared influencer links

    Snatchit was born out of a chance connection and business deal with Gary Vaynerchuk

    In this episode, Jason and Adam discuss the changing face of influencer marketing and how brands can leverage 'authentic influence' for eCommerce growth

    • 46 min
    E109: Talking eCommerce Visual AI, Product Tagging & Search w/ Abhi Vohra, Okkular - At the Coalface Podcast - 16 December 2021

    E109: Talking eCommerce Visual AI, Product Tagging & Search w/ Abhi Vohra, Okkular - At the Coalface Podcast - 16 December 2021

    Abhishek (Abhi) is the Co-Founder & CEO of Okkular - https://www.okkular.io

    Okkular is a retail SaaS Tech Platform

    Okkular helps merchants dynamically/automatically enrich their products with accurate product descriptions, attributes and tags based on machine vision and visual AI with a particular focus on fashion verticals

    Fashion brands (particularly fast fashion) often struggle to maintain their product catalogs to keep up with the pace of product release cycles - this is where Okkular can help

    In this episode, Jason and Abhishek discuss the challenges facing the fashion industry in the areas of catalog data maintenance, quality and customer experience and how the Okkular solution came to be

    • 42 min

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