At the Coalface Podcast - eCommerce Tech & Trends Jason Greenwood

Karen is the Founder & CEO of ShipperHQ and WebShopApps

Karen is an iconic tech pioneer in the eCommerce space, helping merchants improve eCommerce experiences for their customers since 2008

ShipperHQ is a SaaS platform that helps manage highly complex shipping rules, custom logic and calculations on eCommerce sites

ShipperHQ is based in Austin, Texas and has out of the box integrations with all popular eCommerce platforms

In this episode, Jason and Karen take a stroll down memory lane and discuss what it takes to build ground breaking eCommerce tech in a highly competitive industry while creating an environment where teams can do their best work

Rick is the Co-Founder & CEO of Field Agent - https://www.fieldagent.net

Field Agent is a SaaS mobile app that connects secret shoppers with brands

Field Agent was one of the first iOS apps ever created/approved and from day one it was designed to facilitate and automate the process of finding and engaging with secret shoppers to monitor and improve the brandcustomer experience

In this episode, Jason and Rick discuss how brands can validate their level of customer centricity by engaging impartial agents that then document their actual experiences with that brand

Hai is the Co-Founder & CEO of Eva - https://eva.guru

Eva is a full spectrum SaaS platform that helps merchants monitor, manage and enhance their performance on Amazon.

Eva has multiple modules such as AI-powered Repricing, Restocking & Reimbursement

Eva also offers a services layer that helps with Amazon PPC, store management and fulfillment

In this episode, Jason and Hai discuss how Amazon has come to dominate in the marketplace space and how merchants can leverage it to rapidly grow their business while containing management complexity and cost through smart automation

Cameron is the Founder & CEO of PaySQUAD - https://www.paysquad.co.nz

PaySQUAD is a new eCommerce Fintech and Payments platform that supports shared, social payments

PaySQUAD allows a group of people to easily pay for a single online eCommerce transaction

Think of scenarios where a group of people might want to do this - such as a family gift for a parent - this is what PaySQUAD is all about

PaySQUAD allows payments to go shared and social using simple, mobile SaaS tech

In this episode, Jason and Cameron discuss the evolution of retail eCommerce payments and how he is building a new payments empire from the deep south of New Zealand

Adam is the Co-Founder & Director of Snatchit - https://www.mysnatchit.shop

Snatchit is a SaaS eCommerce Influencer Marketplace & Affiliate Platform

Snatchit connects Shopify retailer websites with influencers to allow them to easily share and recommend the retailer's products to their audiences and earn commissions for doing so

Snatchit connects influencers with brands via mobile app and allows them to easily benefit from recommending products they already love

Snatchit is also a retail marketplace app that allows consumers to easily search, find and purchase products via shared influencer links

Snatchit was born out of a chance connection and business deal with Gary Vaynerchuk

In this episode, Jason and Adam discuss the changing face of influencer marketing and how brands can leverage 'authentic influence' for eCommerce growth

Abhishek (Abhi) is the Co-Founder & CEO of Okkular - https://www.okkular.io

Okkular is a retail SaaS Tech Platform

Okkular helps merchants dynamically/automatically enrich their products with accurate product descriptions, attributes and tags based on machine vision and visual AI with a particular focus on fashion verticals

Fashion brands (particularly fast fashion) often struggle to maintain their product catalogs to keep up with the pace of product release cycles - this is where Okkular can help

In this episode, Jason and Abhishek discuss the challenges facing the fashion industry in the areas of catalog data maintenance, quality and customer experience and how the Okkular solution came to be