Forward-thinking businesses are recognising that diversity isn’t just about equal opportunity. In a world that is increasingly fast moving, competitive and customer focused, diversity is about having an organisation that can think differently, understand its customer base and innovate to create competitive advantage. In this series of interviews, Carol Rosati speaks to 10 business leaders, who have been at the forefront of this change. We call it a ‘toolkit’, but you won’t hear much about policies or procedures. Instead, the tools come in more subjective form. You will hear about culture, tenacity, learning from mistakes, passion, compassion and, even, courage - to provide ideas, guidance and perhaps some inspiration.
A more ‘FlexAble’ approach
John Heaps shares a unique approach to improving performance.
Ken Olisa discusses the importance of role models and how everyone is in a position to influence others.
Nicholas Cheffings discusses the impact of unconscious bias and understanding the different ways men and women communicate.
The role of education
Sara Lipscombe discusses the importance of education in creating a sustainable pipeline for the future.
The 7S model
Sir Nigel Knowles tells us how he has used McKinsey's 7S model to create and develop a diverse workforce.
Laying the foundations for cultural change
Michael Cole-Fontayn discusses the importance of creating an environment where employees can be their authentic selves, which will enable them to contribute more fully.