37 min
Episode 25 - Terrible Surveys Friction Log
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- Technology
Almost all businesses use online and email surveys to gauge customer experiences with their products and services. This week, Rick and Kincy discuss six well-intentioned surveys that end up frustrating customers and likely provide unreliable data.
Almost all businesses use online and email surveys to gauge customer experiences with their products and services. This week, Rick and Kincy discuss six well-intentioned surveys that end up frustrating customers and likely provide unreliable data.
37 min