Eric Yaverbaum on Crisis Management Lessons from the Latest Influencer Scandals PR: Done & Doner

This episode features a chat with Eric Yaverbaum, CEO of ⁠Ericho Communications⁠ and author of Public Relations for Dummies and Leadership Secrets of the World's Most Successful CEOs.



He uses the latest influencer scandals (e.g., with Twitch star Kai Cenat and YouTuber Mr. Beast) as a lens to view the state and future of crisis management. Eric speaks at length about
crisis strategy with newer social platforms such as TikTok and Twitch, and impications for crisis comms in the next six months to ten years and beyond.

It was a fun and interesting conversation. Eric shared examples, citing some famous names he has worked with (celebrities, influencers and brands). He shed light on these topics and others:



The new rules of crisis management
Unintended consequences of working with influencers
Advice on working with influencers
The importance of being prepared for a crisis, having a plan
Eric gets caught up in the Kai Cenat scrum in Union Square, NYC

Thanks, Eric, for joining and sharing your insight!